Second time interacting with Bedroomking and once again outstanding customer service. After having our bed for 18 months a slat suddenly broke. I wasn’t aware of how long our warranty was so I got in... See more
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Company details
- #6 of 226 best companies in Bedroom furniture shop
- #5 of 114 best companies in Bed shop
- #3 of 23 best companies in Furniture maker
- #11 of 400 best companies in Home Furniture Shop
- #3 of 86 best companies in Mattress Shop
About Bedroomking
Written by the company
At Bedroomking we offer a range of high quality custom made beds and mattresses all handmade in the UK. We specialise in made to order beds with tall headboards up to 95" high upholstered in over 35 different colours.
Made To Order Bespoke Luxurious High End Designer Beds & Mattresses
Extra Space: Furnishing Your Home with Style and Elegance With Our Ottoman Storage Bed Range
Stockist Of Latest Plush Velvet & Coniston Lush Fabrics
Upholstered BEDS Wingback Beds Sleigh BEDS Ambassador BEDS Children's BEDS High End BEDS Storage Beds Free Material SwatchesContact info
Techtol Unit 2a, WF17 0JB, Batley, United Kingdom
- 01924 971390
- info@bedroomking.co.uk
- bedroomking.co.uk
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I recently had an issue with my bed…
I recently had an issue with my bed frame, and Bedroom King were absolutely fantastic from start to finish. One of the legs had collapsed and the metal support bar had twisted, but they handled everything quickly and professionally.
They supplied a brand‑new headboard completely free of charge and arranged fitting for me, only asking that I covered the shipping cost. The team who came out today were polite, efficient, and had the new headboard fitted perfectly in no time.
It’s rare to find customer service this good — Bedroom King really went above and beyond to put things right, and I’m genuinely impressed with how smoothly they resolved the problem. Highly recommend them for both quality products and outstanding aftercare.
Absolutely fantastic service from Sandy…
Absolutely fantastic service from Sandy and the team. Great quality bed and a brilliant service to match. Would highly recommend this company and would use again and again ! Thank you
We Highly Recommend
WOW - Amazing customer service. We spoke via Whatsapp whilst placing the order and they went above and beyond. Communication from placing the order to delivery was impeccable. And the bed is exactly as we wanted. The quality is fantastic and went together easily. Thank you.
Ordered a bed in 2024
Ordered a bed in 2024. The side boards broke recently. Contacted them and promptly they have organised replacements to be delivered with the offer of taking the old ones away. Can't fault the service.
Brilliant company to deal with got 2…
Brilliant company to deal with got 2 beds 1 king & one pink bed fir my daughter she was buzzing when they delivered and built them for us we where extremely happy.
Moving into our new home this took a lot of pressure off us as just also had a new born 4 weeks before.
Just recently lost our tv bed remote control and company sent out new 1 Fred of charge plus special delivery 🚚
Will definitely recommend to anyone a know a will use again.
Thanks again guys 🙌🏻
Fantastic bed and customer service
We bought a bed from Bedroomking back in 2023 and could not be happier with the purchase. Assembly was easy and it's genuinely the most comfortable bed we've ever slept on.
Recently, one of the drawers broke down and the team kindly sent replacement runners at no cost to us. It was such an easy fix and the communication via whatsapp has been seamless.
Thank you once again - 10/10 would recommend!
I received my daughter’s new bed today…
I received my daughter’s new bed today and it looks amazing in her room, she is absolutely over the moon with it, thank you bedroomking
Ordered the Imaani Bed
Ordered the Imaani Bed - bed is excellent a like the image shown on website and great customer service. I was keep update with my order and it arrived when expected no delays. Delivery drivers were also lovely and friendly and kept me upto day with delivery time . Highly recommend - thank you
Returning customer
Returning customer. This company is the best! Great service, regular updates, speedy delivery. Amazing quality!
Excellent service
Excellent service so far. I have just placed my order and the customer service has been fantastic. The fabric swatches were sent out super quick and all my questions have been answered extremely promptly.
Thank you Bedroomking. Can’t wait to get my beautiful bed
Reply from Bedroomking
Received my bed looks amazing in my…
Received my bed looks amazing in my son’s bedroom and he is well happy with it. Thank you bedroomking
Reply from Bedroomking
Honestly this review is i will rate 10…
Honestly this review is i will rate 10 out of 5 the order process really easy was delivered on time and went above and beyond and the beds are amazing just the way we wanted them can not fault this at all highly recommended and best price going around
Reply from Bedroomking
Excellent service and communication…
Excellent service and communication from the full team from ordering online to delivery. The delivery guys turned up on time and had the bed installed in under an hour. The quality is exceptional and we would highly recommend Bedroom King to anyone who needs a new bed.
Reply from Bedroomking
Recommend
so nice, the delivery so quick and they are really friendly and willing to help, the online chat service responds pretty quick and solve my question immediately, they are so efficient, recommend.
Reply from Bedroomking
Bed was very good.very good service and quick delivery.thank you
Bed was very good.very good service and good quality product. quick delivery.thank you
Reply from Bedroomking
Great bed
Great bed, high quality and excellent customer service - highly recommend!!
Reply from Bedroomking
Beds
Very professional
On time delivery service
And beds were very good quality
Reply from Bedroomking
very quick service
In love with my new bed and ottoman box the cream colour is just unreal. Looked online for weeks until I came across bedroomking, did not regret my decision.
Reply from Bedroomking
Reply from Bedroomking
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