Michael Beatty & Company Limited Reviews 

3,324
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 707 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting quick turnaround times and good communication regarding order updates. Many people appreciate the competitive pricing, finding products to be excellent value compared to other retailers. Reviewers frequently highlight the high quality and wide range of products available, alongside the helpful and friendly staff who provide exceptional service throughout the easy online ordering process. However, some customers also noted issues with delivery, including significant delays, a lack of tracking information, and packages being sent to incorrect addresses. A few other people also felt that certain products did not match their descriptions, had design flaws, or arrived faulty or damaged.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

People report positive experiences with product, often highlighting the quality and value of items purchased,... See more

Service

Reviewers mention positive feedback about service, with many highlighting its efficiency and speed. Customers... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the online ordering... See more

Price

Customers had positive experiences with price, frequently highlighting competitive and amazing prices, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a large 2400 LED Galaxy Star 80cm - Warm White, Low voltage & a Liverpool annual. Made the order on 4th December 25, arrived 15th December 25. Beautiful decoration, we hung it above our f... See more

Rated 5 out of 5 stars

We needed a gas heater fast due to power outages and this Manhattan heater was delivered in super fast time from Beatty’s A great silent heater with a flame like effect, it’s capable of heating a la... See more

Rated 5 out of 5 stars

So nice to be able to talk with a member of staff who actually gives a damn . delivery arranged and washing machine arrived as planned. Altogether really good ppl to do business with will definitely... See more

Rated 5 out of 5 stars

Keter Manor Pent 6*4 garden shed ordered and delivered efficiently with phone call on the day of delivery. The shed itself is OK to build but fitting the roof is not easy as its design could be better... See more


Company details

  1. Department store
  2. Childrens Toy Store
  3. Christmas Shop
  4. Electronics store
  5. Homewares Shop
  6. Lawn Mower Shop

About Michael Beatty & Company Limited

Written by the company

About us

Family run for three generations, Beattys celebrated its 80th anniversary in 2011; having first opened our doors in 1931. We began trading as a small grocery, hardware, and grain store on Church Street, Loughrea. Our longevity can be primarily attributed to the ongoing support of the local community and our staff’s dedication to providing exceptional advice, value, and service to our valued customers

The team of more than 40 staff at Beattys has a wealth of experience and product knowledge. Over half of the staff members have been working in Beattys for 15 years or more.

Our Stores

Beattys has two separate locations in Loughrea, Co. Galway. The Station Road premises is a fully stocked builders’ merchant with plumbing, bathroom, timber flooring, and hire departments as well as a complete range of agricultural feeds and fertiliser. The Main Street/Church Street premises is a 15,000 square feet retail outlet stocking an extensive range in each of the following departments: housewares, interior furnishing, electrical, DIY, toys, paint, and gardening. To ensure we have the best prices possible, we are part of 3 buying groups, Topline hardware, Euronics Electrical, and Toymaster. We endeavor to stock many interesting and unique products, especially in the housewares and interior furnishing departments. If you’re looking for something different, we have it.

Local Community

We show our appreciation to the Loughrea community for this ongoing support by engaging in fundraising efforts, and we regularly host fun events for our customers. In 2013 we organised a Shave or Dye event where 35 people either shaved off or dyed their hair on the night in Beattys, raising more than €10,000 for the Irish Cancer Society.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(3,324)

672 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Phoned Beattys for information on stihl hedgetrimmers I was going to purchase and got all the information I needed from very helpfull staff member. Ordered online and hedgetrimmer arrived in Drogheda 36 hours later, 35 euros cheaper than i could get it in Drogheda.Would highly recommend Beattys for excellent service and value.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Quality Garden Set

I ordered the Hartman Berkeley Cast Aluminium 6-Seater Round Set with 2.5m parasol on Saturday night, and it arrived on Thursday afternoon — perfect timing for the good weather. The set was exactly as described on the website, and I’m delighted with the quality.

Overall, I couldn’t fault my experience with Beattys and I would happily recommend them for their fast service and quality products.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Super fast delivery and great price

Ordered a Smeg kettle (which was a better price than competitors) on a Thursday afternoon and the package was delivered to my door Friday morning at 8am. Absolutely amazing service and happy to order again.

15 May 2026
Unprompted review
Michael Beatty & Company Limited logo

Reply from Michael Beatty & Company Limited

Hi Ruth,

Thanks a million for the fantastic review. That is absolute lightning speed for a delivery—we are delighted to hear your new Smeg kettle arrived safely by 8am Friday morning after ordering on Thursday afternoon.

We always try our best to offer top brands at the keenest prices, so it’s brilliant to know we hit the mark for you on both value and service. We appreciate the support and we'll be ready to look after you whenever you need us next!

Best regards,

The Team at Beatty’s

Rated 5 out of 5 stars

Terrific

Used Beattys online shop couple times..v easy to use, great range and prices. Highly recommend

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Ordered online

Good service and helpful. Took a while to arrive but it was the Easter holidays!
Would use again as the price was very competitive

31 March 2026
Unprompted review

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