Buyer Beware. This company is a scam. Ordered electric fans in June. Fans came from China, damaged. No warranties and all writing in Chinese. Customer service gave me runaround for weeks. They finall... See more
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I tried the store with one item first because I wasn’t fully sure. The quality felt decent enough, so I came back and ordered again.
Company replied
The summer dress is just easy. Throw it on and you’re done. It’s breathable and doesn’t feel heavy at all
Company replied
I bought a couple of basics because I needed easy everyday stuff. They’re not flashy, but that’s kind of the point. The fit is clean, the fabric feels comfortable, and I can see myself wearing them of... See more
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2.0
Poor
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Buyer Beware
Buyer Beware. This company is a scam. Ordered electric fans in June. Fans came from China, damaged. No warranties and all writing in Chinese. Customer service gave me runaround for weeks. They finally sent replacement.. exactly as received in first shipment and damaged again even though I paid extra for “security packaging”. Fans do not represent what I ordered and shown on their website. Paid way too much for cheap product. Worked with PayPal to get full refund
1 September 2026
Unprompted review
Reply from Betermode
Hello Susan,
We’re sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the damaged products, replacement order, packaging, and concerns about the product information. Your feedback about product quality, packaging, replacements, and customer service is important to us, and we take it seriously as we continue to review and improve our processes. Thank you for taking the time to share your experience with us.
The lamp looks so beautiful lighting up…
The lamp looks so beautiful lighting up at night
11 June 2026
Unprompted review
Reply from Betermode
Hello Noor,
Thank you for your wonderful review! We're delighted to hear that you're enjoying your lamp and that it looks beautiful lighting up at night. We hope it continues to brighten your space for a long time to come.
I like their honest updates
22 June 2026
Unprompted review
Reply from Betermode
Hello Eva,
Thank you for sharing your feedback! We’re glad to hear that you appreciate our updates and communication. Keeping our customers informed is important to us, and we appreciate you taking the time to share your positive experience.
I bought the top thinking it would just…
I bought the top thinking it would just be another basic piece, but I’ve already worn it three times. It’s simple in a good way and doesn’t need much styling.
23 June 2026
Unprompted review
Reply from Betermode
Hello Nora
Thank you for your kind review! We're so happy to hear the top has become a favorite already. It's great to know you're enjoying its simple style and versatility. We appreciate your support and hope you continue to love it!
I bought a couple of basics because I…
I bought a couple of basics because I needed easy everyday stuff. They’re not flashy, but that’s kind of the point. The fit is clean, the fabric feels comfortable, and I can see myself wearing them often. A solid order!!
1 June 2026
Unprompted review
Reply from Betermode
Hello Bouke,
We’re glad to hear that the basics you ordered meet your expectations and feel comfortable for everyday wear. It’s great that the fit feels clean and the pieces are easy to style—exactly what everyday essentials are meant to be. We appreciate you sharing your experience with us.
I tried the store with one item first…
I tried the store with one item first because I wasn’t fully sure. The quality felt decent enough, so I came back and ordered again.
6 June 2026
Unprompted review
Reply from Betermode
Hallo Cato,
We’re glad to hear that your first experience gave you enough confidence to place another order, and that the quality met your expectations. It’s great to know the items felt reliable enough for you to return as a customer. We appreciate you sharing your experience.
I added a necklace at the last minute…
I added a necklace at the last minute and ended up liking it more than the clothes. It’s small, clean and easy to wear every day. Doesn’t look cheap or too shiny. Just a nice little detail.
26 May 2026
Unprompted review
Reply from Betermode
Thank you for your review! We're delighted to hear that the necklace turned out to be your favorite item. It's great to know you appreciate its simple and versatile design. We hope you continue to enjoy wearing it every day!
The blouse surprised me
The blouse surprised me. I expected it to feel stiff, but it sits softly and looks nice even with plain jeans.
21 May 2026
Unprompted review
Reply from Betermode
Hi Helene,
Thank you for your review. We’re glad to hear that the blouse exceeded your expectations and that you find it soft and easy to style with your everyday outfits. We appreciate your feedback and are happy you’re satisfied with your purchase.
I ordered a shirt and a small lamp…
I ordered a shirt and a small lamp together, which felt a bit random, but both worked out. The shirt fits well without feeling tight, and the lamp has a warm soft glow. Delivery wasn’t super fast, but I got updates along the way. No real complaints from my side.
25 May 2026
Unprompted review
Reply from Betermode
Hi Lennart,
Thank you for your review. We’re happy to hear that both the shirt and the lamp met your expectations and that you’re satisfied with the fit and the warm lighting. We also appreciate your feedback regarding the delivery updates. Thank you for sharing your experience with us.
I was a bit unsure about the sizing…
I was a bit unsure about the sizing because I usually struggle with online orders. This one turned out better than expected and didn’t need any adjusting.
23 May 2026
Unprompted review
Reply from Betermode
Hi Arnoldina,
Thank you for your kind review. We're glad to hear that the sizing worked out well and exceeded your expectations. We understand that ordering online can sometimes be difficult, so it's great to know that your item fit perfectly without any adjustments. We appreciate your support and hope to see you again soon.
delivery wasn’t super fast but not slow…
delivery wasn’t super fast but not slow either. everything came as expected so can’t complain
12 May 2026
Unprompted review
Reply from Betermode
Hello Daan,
Thank you for your feedback. We’re glad to hear that your order arrived as expected and that the delivery time felt reasonable overall. It’s great to know you’re satisfied with your experience.
Got a couple of items for daily wear…
Got a couple of items for daily wear and that’s exactly how they feel. Not too dressy, not too basic either. The fabric feels breathable which matters a lot for me. nothing uncomfortable so far which is nice.
13 May 2026
Unprompted review
Reply from Betermode
Hello Noor,
Thank you for your feedback. We’re glad to hear the items work well for your daily wear and strike the right balance between casual and polished. It’s great that the fabric feels breathable and comfortable for you, and that everything has been pleasant to wear so far.
customer support actually replied…
customer support actually replied properly which I didn’t expect. had a small question and it got sorted quick
1 May 2026
Unprompted review
Reply from Betermode
Hello Koen,
Thank you for your feedback. We’re glad to hear that our customer support was able to assist you quickly and effectively. It’s great that your question was resolved smoothly, and we appreciate you taking the time to share your experience.
the shirt looks pretty much like the…
the shirt looks pretty much like the photos which helped. no weird surprises when it arrived
18 May 2026
Unprompted review
Reply from Betermode
Hello Lars,
Thank you for your feedback. We’re glad to hear that the shirt matched the photos and arrived as expected with no surprises. It’s great that you’re happy with your purchase.
I picked up a lamp for my room and also…
I picked up a lamp for my room and also a casual top. The lamp gives off a really soft light, makes evenings feel calmer. The top is just easy, nothing complicated about it. kinda like that balance.
2 May 2026
Unprompted review
Reply from Betermode
Hello Bo,
Thank you for sharing your experience with us. We are happy to hear that the lamp creates such a calm and cozy atmosphere in your room and that the top feels comfortable and easy to wear. It’s great to know you found a nice balance between style and comfort. We truly appreciate your support and hope you continue enjoying both items.
I wasn’t even planning to buy jewelry…
I wasn’t even planning to buy jewelry but ended up adding one to my cart last minute. It’s very minimal, doesn’t feel flashy or cheap. works with almost everything I wear. small detail but I notice it.
6 May 2026
Unprompted review
Reply from Betermode
Hello Eva,
Thank you for your thoughtful feedback! We’re very happy to hear that the jewelry piece turned out to be such a great addition to your wardrobe. Creating designs that feel minimal, versatile, and effortlessly wearable is exactly what we aim for. It’s great to know that it complements so many of your outfits while still standing out in a subtle way. Thank you for sharing your experience with us!
wasn’t sure about sizing but it worked…
wasn’t sure about sizing but it worked out fine. nothing felt off which surprised me
2 May 2026
Unprompted review
Reply from Betermode
Hello Maarten,
Thank you for your feedback! We’re very happy to hear that the sizing worked out well and that everything felt comfortable and natural to wear. We understand that choosing the right size online can sometimes be uncertain, so it’s great to know the product met your expectations. Thank you for sharing your experience with us!
Ordered one thing just to test the…
Ordered one thing just to test the store. Ended up coming back for another item. Quality feels decent for daily use, not luxury but not cheap either. sits somewhere in between which is fine for me.
17 April 2026
Unprompted review
Reply from Betermode
Hello Niels,
Thank you for your honest feedback! We’re glad to hear that your first order gave you enough confidence to come back for another item. It’s great to know that the quality feels balanced and practical for everyday use. Creating products that are comfortable, reliable, and easy to wear daily is exactly what we aim for. Thank you for sharing your experience with us!
Picked up a couple of basics and one…
Picked up a couple of basics and one home item. Clothes feel easy to wear, not overdesigned or anything. The home piece just blends in nicely, doesn’t stand out too much. kinda like that subtle look.
1 May 2026
Unprompted review
Reply from Betermode
Hello Joris,
Thank you for sharing your experience. We’re happy to hear that the clothing felt comfortable and easy to wear, and that the home item fit naturally into your space. It’s great to know you appreciated the subtle and simple style. Your feedback means a lot to us.
got the blouse randomly and didn’t…
got the blouse randomly and didn’t expect much tbh. but it actually sits really nicely and doesn’t feel stiff like most online stuff
5 May 2026
Unprompted review
Reply from Betermode
Hello Bente,
Thank you for sharing your feedback. We’re glad to hear that the blouse exceeded your expectations and that you found it comfortable and well-fitting. It’s great to know the fabric and fit felt natural and easy to wear. We truly appreciate you taking the time to share your experience.
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