We had 2 claims this year and 2 claims last year for broken products from different brands. We didn't get helpful replies via email and nobody seemed to care since babymarkt.de GmbH was acquired by ba... See more
Company replied
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See what reviewers are saying
I bought a Maxi Cosi Minla Plus set, I opened it 1 month after it arrived and discovered that a pair of wrong wheels where included. Contacted Babymarkt supports via email with all pictures and detai... See more
Company replied
⭐⭐⭐⭐⭐ I ordered this learning tower for my child after looking for a good-quality option at a reasonable price. In the end, I chose BabyMarkt, and I couldn't be happier with my decision. The... See more
Company replied
I am very satisfied with my first purchase on this website. I bought a Cybex stroller using a discount code. The item arrived within a total of five business days from the time of purchase. Customer s... See more
Company replied
4.5
Excellent
56k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Very fast delivery and everything…
Very fast delivery and everything expected according to the description of the product
5 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
All in all very positive
Quick delivery , inbetween good communication. Happy to come back.
4 September 2026
Reply from babymarkt.com
Lieber Kunde,
vielen Dank für Deine positive Bewertung!
Wir sind gerne wieder für Dich da!
Beste Grüße,
Dein babymarkt-Team
Okey.......
3 September 2026
Reply from babymarkt.com
Lieber Tomasz,
vielen Dank für dein positives Feedback.
Es ist schön zu lesen, dass du so ein angenehmes Einkaufserlebnis hattest.
Dein Lob bedeutet uns viel.
Wir freuen uns, dich bald wieder bei uns begrüßen zu dürfen.
Viele Grüße
dein
babymarkt-Team
Fast delivery
27 August 2026
Reply from babymarkt.com
Lieber Kunde,
vielen Dank für Deine Rückmeldung und die Sterne!
Gerne sind wir wieder für Dich da!
Beste Grüße,
Dein babymarkt-Team
Wrong item delivered ....
27 August 2026
Reply from babymarkt.com
Dear Patrick,
thank you for your feedback.
We are very sorry that you received the wrong item. We understand how disappointing and inconvenient this situation is, and we sincerely apologize for the mistake.
We appreciate your patience and hope to have the opportunity to provide you with a better experience in the future.
Your babymarkt-team
Reply from babymarkt.com
Lieber Fabian,
vielen Dank für Deine Bewertung.
Es freut uns sehr, dass Dein Helm korrekt geliefert wurde und alles wie erwartet angekommen ist.
Wir wünschen Dir viel Freude mit Deinem Einkauf und bedanken uns für Dein Vertrauen.
Viele Grüße
Dein babymarkt-Team
It was not sent on the dates mentioned…
It was not sent on the dates mentioned on the site. I don't plan to shop again
30 August 2026
Reply from babymarkt.com
Dear Didem,
thank you for your feedback.
We sincerely apologize that your order was not shipped within the timeframe stated on our website. We understand how disappointing this is, especially when you rely on the delivery dates provided during the ordering process.
Please accept our apologies for the inconvenience caused. This is not the experience we want our customers to have. We are continuously working to improve our processes and service reliability.
We truly value your feedback and hope you will give us another chance in the future to provide you with the level of service you expect and deserve.
Kind regards,
Your babymarkt Team
Quick delivery
Quick delivery - good price.
Had no contact to service and can’t tell about issue-handling.
23 August 2026
Reply from babymarkt.com
Lieber Kunde,
vielen Dank für Dein Feedback!
Gerne bis bald!
Beste Grüße,
Dein babymarkt-Team
Great!
I’ve had a problem with one of the products and the costumer service reacted in an amazing way! Thanks again.
20 August 2026
Reply from babymarkt.com
Lieber Kunde,
vielen Dank für Dein Feedback!
Wir sind gerne wieder für Dich da!
Beste Grüße,
Dein babymarkt-Team
Thank you for the fast delivery
21 August 2026
Reply from babymarkt.com
Lieber Kunde,
vielen Dank für Deine super Sterne!
Prima, dass die Zustellung schnell war!
Viel Freude mit den Artikeln:-))
Beste Grüße,
Dein babymarkt-Team
Everything just Fine
20 August 2026
Reply from babymarkt.com
Lieber Kunde,
vielen Dank für Deine positive Antwort!
Wir sind gerne für Dich da und freuen uns, auf Deine nächsten Bestellungen.
Beste Grüße,
Dein babymarkt-Team
Communication was great and my order…
Communication was great and my order arrived super fast
27 August 2026
Reply from babymarkt.com
Liebe Kundin,
vielen Dank für Deine positive Bewertung!
Wir sind gerne wieder für Dich da!
Beste Grüße,
Dein babymarkt-Team
Everything went well!
27 August 2026
Reply from babymarkt.com
Liebe Kundin,
wir danken Dir für Dein positives Feedback und wünschen alles Gute:-))
Beste Grüße,
Dein babymarkt-Team
Reply from babymarkt.com
Liebe Kundin,
vielen Dank für Dein sehr gutes Feedback!
Viel Spaß bei weiteren Einkäufen:-))
Beste Grüße,
Dein babymarkt-Team
Fast shipping and Cushion as described
The order was shipped fast. The cushion is as described.
18 August 2026
Reply from babymarkt.com
Liebe Kundin,
vielen Dank für Deine Sterne!
Beste Grüße,
Dein babymarkt-Team
I ordered a few times by babymarkt and…
I ordered a few times by babymarkt and everything was packed perfectly and came in time
19 August 2026
Reply from babymarkt.com
Lieber Kunde,
vielen Dank für Deine tolle Antwort!
Wir sind gerne wieder für Sie da!
Beste Grüße,
Dein babymarkt-Team
The bottles are so beautiful and just as d
The shipping period is good, and the items are very nice just as described, I recommend everything
23 August 2026
Reply from babymarkt.com
Liebe Kundin,
vielen Dank für Dein positives Feedback!
Wir sind gerne wieder für Dich da!
Beste Grüße,
Dein babymarkt-Team
Product was good and delivery fast!
15 August 2026
Reply from babymarkt.com
Lieber Kunde,
vielen Dank für Deine Antwort und die Sterne:-))
Bis bald!
Beste Grüße,
Dein babymarkt-Team
Reply from babymarkt.com
Lieber Kunde,
vielen Dank für Deine fünf Sterne!
Es freut uns zu lesen, dass Du mit uns zufrieden bist:-))
Gerne wieder!
Beste Grüße,
Dein babymarkt-Team
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