B-Spoke Kitchens Reviews 

115
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

From ordering to installation, a very professional and friendly gang of guys. Nothing was ever an issue for them and tidied as they went. Kitchen quality is second to none and beautifully finished. W... See more

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Rated 5 out of 5 stars

I couldn’t fault Lazlo or Patrick, they completed job to high standard, they kept me upto date, they weren’t happy with a few doors which I didn’t notice, everything replaced within 2 weeks due to Chr... See more

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Rated 5 out of 5 stars

First visited the showroom last year to start our planning process for our open plan kitchen/dining area and utility room. Neil provided great advice and steered us in the right direction. We... See more

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Rated 4 out of 5 stars

Very happy with the kitchen and the quality is exactly as was expected. We had some issues getting missing parts delivered but this didn’t dampen our experience. We arranged our own fitting, which is... See more

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Company details

  1. Kitchen Renovator
  2. Cabinet maker
  3. Fitted furniture supplier
  4. Kitchen Furniture Shop
  5. Kitchen supply shop

Written by the company

B-Spoke Kitchens: Crafting Bespoke Spaces with Passion At B-Spoke Kitchens, we specialise in creating beautiful kitchens, bedrooms, dressing rooms, and offices tailored to our clients' homes. Our commitment to uncompromising quality and attention to detail ensures that every space we create is a testament to fine craftsmanship. Our Promise of Quality With a dedication to excellence, we offer a generous 10-year guarantee on all our bespoke kitchen installations, providing our customers with peace of mind and confidence in our standards. Expert Guidance Every Step of the Way Our experienced design experts are here to guide you through the decision-making process, offering personalised advice from design to installation. Whether you need assistance with layout, selecting appliances, or choosing finishes, we're here to help. The B-Spoke Process in a Nutshell Consultation: Schedule a complimentary Home Measure and Design Appointment. Design: Collaborate with our expert team to create your dream space. Customisation: Choose from a wide range of colours, finishes, and accessories to personalise your design. Manufacturing: Experience German-engineered precision and craftsmanship in every detail. Installation: Sit back and relax as our skilled fitters bring your vision to life. Enjoy: Celebrate the transformation of your space with a bespoke kitchen built to last. Join the B-Spoke Family Become a part of the B-Spoke family and experience the luxury of custom-designed spaces at competitive prices. Contact us today to schedule your consultation and let us help you create the home of your dreams. Contact Information: Address: 11-13 Deerdykes View, Westfield Industrial Estate, Cumbernauld, G68 9HN We look forward to welcoming you to our world of beautiful design and excellence. Best Wishes, The B-Spoke Kitchens Team


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4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

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Rated 5 out of 5 stars

Fantastic work

Customer service great, efficient and fast moving. Thanks again 👍

8 July 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Rebecca,

Thank you so much for your fantastic 5-star review! ⭐

We're delighted to hear you had a great experience with our team and that you found our customer service efficient and responsive. Your kind words mean a great deal to everyone at B-Spoke Kitchens.

We hope you enjoy your new kitchen for many years to come, and thank you once again for choosing B-Spoke Kitchens.

Kind regards,

The B-Spoke Kitchens Team

Rated 2 out of 5 stars

Great 1st impression, shame about the service after that.

We were impressed and confident following the home survey and the sales pitch in the showroom. But sadly following on from this we were left disappointed frustrated and with so many issues we lost count.
Having read other recent reviews on here we had many of the same issues.
We had to have almost all cupboard doors replaced after fitting because they were damaged during 1st fit, when someone came out to do a walk round to check them they advised my husband to be careful with his belt as that would likely cause these issues. We also had to do our own snag checks I did call to ask whem someone would be out and they said noone was coming I was to just send over images on WhatsApp of the issues.
We had a dishwasher fitted with no waterproof seal which resulted in the kitchen being flooded as it wasn't checked by the team after fitting. The plumber that came back from bspoke to resolve this couldnt believe the way it was fitted.
We has our outside door frame cut in to while fitting our floor which was never resolved and our brand new window frame facing broken and had to ask several times to have this replaced. Our kitchen door also still doesn't close without hitting the new door trim.
We were asked by the fitters to pay the majority of the outsaltanding balance, (apparently on instruction from the office) as they hadn't been paid yet because they were essentially freelance so only got paid on completion and reading a reply to another review from bspoke below I can see that this was a lie as apparently all fitters are employed by bspoke.
I had no contact from bspoke after the last of the numerous revisits to complete my kitchen, all I got was an email with a bill to pay. And no final walkround despite all the following up issues. I'd like to say money well spent and it was all well in the ens but sadly it was not. Ive been stressed since day 3 of the fitting and it went on for weeks past the estimated finish date. Communication and customer service was horrific after they started work in the property.
I really do wish we had went with another company.

27 April 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Stacey,

Thank you for taking the time to share your experience. We're genuinely sorry to read that your project fell short of the standards we aim to deliver.

It's particularly disappointing to hear about the issues you experienced during the installation, including the damaged doors, the dishwasher installation, the damage to your property, the delays, and the communication throughout the project. We completely understand how frustrating this must have been, especially during what should have been an exciting renovation.

Whilst we're pleased that the issues requiring replacement and revisits were addressed, we accept that this should not have been necessary in the first place. We also recognise that communication and project coordination did not meet the expectations we set for ourselves.

Since your installation, we've reviewed and strengthened our internal project management and communication processes to help ensure information is shared more effectively between departments and that customers receive clearer updates throughout their installation.

We appreciate you bringing these matters to our attention. Feedback such as yours has helped us identify where improvements were needed, and we're committed to delivering a better experience for every customer.

Kind regards,

The B-Spoke Kitchens Team

Rated 3 out of 5 stars

Service and quality

I need to make it clear that my kitchen isn't yet complete, however all that is currently left to do is the tiling.

From the outset, B-Spoke impressed me. Having a designer visit my home to create the kitchen with me, then produce detailed drawings and a 3D model is a real selling point. The sales team were approachable, knowledgeable and incredibly accommodating. As my renovation evolved, they were happy to adapt the design and nothing ever seemed too much trouble.

Unfortunately, once the project moved into production and installation, the experience became much less consistent. Information that had been discussed with the sales team didn't always appear to reach production or the fitting team. For example, when my site manager, John, introduced himself, I contacted him to confirm the latest project changes only to find he hadn't been made aware of them and I had to bring him up to speed. To John's credit, once he had the correct information, his communication throughout the project was excellent. He adapted well to the changes required and always kept me updated on what was happening and for John too, nothing was ever too much trouble and he always dealt with my requests.

The fitters, Alan and Craig, were also excellent. They regularly consulted me throughout the installation, took pride in their work and, in many ways, exceeded my expectations. My only criticism was that the sequence of work occasionally left me confused, with explanations given at times not always matching how the project ultimately progressed.

The overall project also took considerably longer than originally planned. While some of the delays were due to external factors beyond B-Spoke's control, the lack of clear communication and coordination at various stages made what should have been an exciting project more stressful than it needed to be.

The end result is a beautiful kitchen that I'm genuinely delighted with (so far), and I can't fault the quality of the workmanship. However, a great product alone isn't enough to make for a great customer experience. With stronger communication between departments and more consistent project management, I believe B-Spoke could deliver an experience that matches the quality of the kitchens they produce.

3 July 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Natalie,

Thank you for taking the time to leave such a detailed and balanced review.

We're delighted to hear that you're pleased with your new kitchen and that the design process, showroom experience, and the work carried out by John, Alan and Craig met your expectations. We'll be sure to pass your kind comments on to them.

We're equally sorry to hear that the communication and coordination between departments didn't meet the standard you rightly expected. While we're pleased our team adapted to the changes as the project progressed, we recognise that this should have been a smoother experience from start to finish.

Over recent months we've reviewed and strengthened our internal communication processes to improve how project updates are shared between our design, production and installation teams. Our aim is to ensure every customer receives the same high standard of service throughout their entire journey, not just at the beginning.

We appreciate your honest feedback, as it helps us continue to improve. We hope you enjoy your new kitchen for many years to come, and we look forward to completing the final tiling so your project is finished to the standard you deserve.

Kind regards,

The B-Spoke Kitchens Team

Rated 5 out of 5 stars

From the planning with Neil

From the planning with Neil, help from John, the kitchen fitters Alan and Duncan and the tiler they were amazing. John overseen everything and could not fault them. Would recommend this company. Thanks again

26 June 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Jean,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience from the initial planning with Neil through to the installation. It's fantastic to know that John, Alan, Duncan and our tiler all contributed to making your project a success. We'll be sure to pass your kind comments on to the whole team.

Thank you for your recommendation and for choosing B-Spoke Kitchens. We hope you enjoy your beautiful new kitchen for many years to come.

Kind regards,

The B-Spoke Kitchens Team

Rated 5 out of 5 stars

Beautiful Kitchen

From ordering to installation, a very professional and friendly gang of guys. Nothing was ever an issue for them and tidied as they went. Kitchen quality is second to none and beautifully finished. Would definately recommend B-Spoke Kitchens. Great job well done. Very satisfied

5 June 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Jill,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience from ordering through to installation. It's fantastic to know our team provided a professional, friendly service and that you were pleased with both the quality of your kitchen and the finished result.

Your recommendation means a great deal to us, and we'll be sure to share your kind feedback with the entire team.

Thank you for choosing B-Spoke Kitchens. We hope you enjoy your beautiful new kitchen for many years to come.

Kind regards,

The B-Spoke Kitchens Team

Rated 5 out of 5 stars

I'm not in the habit of giving reviews

I'm not in the habit of giving reviews. However, I can't praise this company enough.
Every staff member from start to finish are true to their word.
The kitchen design for a very small Kitchen is fantastic. Every inch has been utilised to give me the extra space I so need.
The Kitchen itself is fantastic quality, the best I've had. My last kitchen was from Howdens and it surpasses that one.
To say I'm delighted with my New Kitchen is an understatement. I love it.
Thank you B-Spoke Kitchens.

3 June 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Joyce,

Thank you so much for taking the time to leave such a wonderful review, especially as you don't usually write them. That makes your kind words even more meaningful to us.

We're absolutely delighted to hear how pleased you are with your new kitchen. Making the most of every inch of space is something our designers take great pride in, so it's fantastic to know the design has given you the extra storage and functionality you were looking for.

It's also wonderful to hear your comments about the quality of your new kitchen and that it has exceeded your expectations. We'll be sure to share your feedback with the entire team, who will be thrilled to know they helped create a kitchen you love.

Thank you once again for choosing B-Spoke Kitchens. We hope you enjoy your beautiful new kitchen for many years to come.

Kind regards,

The B-Spoke Kitchens Team

Rated 1 out of 5 stars

Poor Customer service, Installation issues Avoid this company

Avoid this company. Issue after issue, from missed details at design meetings, being sent another customer's personal details and kitchen order, to the installation errors, mistakes on the final bill and them trying to get payment for works not done! Watch out for the installations manager who is particularly argumentative and absent from our job, and likes to shout at customers. I had leaks with plumbing, poor wiring not to standard, a hole in my kitchen floor was made by B-Spoke and left for over a month, they accused me of making the hole, despite photographic evidence to the contrary! It was down to me to snag my own build /install and had to argue and make the same requests over and over. The project also overran by 3 weeks. Wiring left hanging out of the ceiling, ovens not secure, delays with worktops, drawers had to be replaced I was without a washing machine for 3 weeks, faulty cupboards. Watch out for their office staff too, again who are happy to argue with customers, and also want to come after you to pay for work not done and, they try to offset necessary agreed work as extra charges. I feel really let down by this company and you don't get value for money and the customer service is poor, they do not value your custom or money and they forget their shortfalls and mistakes are in your home. Save yourself aggravation and do not use this firm. I only wish I had used another firm, what should have been a really positive remodel was stressful and became my problem to sort.

One positive are the fitters who are free lance - these guys far outshine the B-Spoke employees, they are polite and work really hard and nothing is a problem, if the fitters ran the install then I wouldn't have needed to leave a negative review! Just watch though as some of the things the fitters offer you end up on your final bill without even being told the price or informed its an extra. Not a transparent process. I have more work to do in my house but could not justify using this company again!

6 April 2026
Unprompted review
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Reply from B-Spoke Kitchens

**Update**

Following our original response, we have remained in direct contact with the customer and our director has since visited the property personally.

We're pleased that the outstanding items were completed and the concerns raised during the installation were addressed. We appreciate the opportunity we were given to resolve the matter and understand that the customer indicated they were satisfied with the final outcome.

While we're disappointed this project did not deliver the experience we strive to provide from the outset, we have continued to strengthen our installation management and internal communication processes to help ensure a smoother experience for future customers.

We thank the customer for their feedback and wish them many years of enjoyment with their new kitchen.

Kind regards,

The B-Spoke Kitchens Team

Rated 5 out of 5 stars

Delighted with my new kitchen

Delighted with my new kitchen. Before getting my new kitchen I had issues with storage which are now resolved. The kitchen is modern and finished to a high standard.

17 April 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Wendy,

Thank you so much for your lovely 5-star review!

We're delighted to hear that you're so pleased with your new kitchen and that it has solved the storage issues you were experiencing. Creating beautiful, practical spaces that make everyday life easier is exactly what we strive for.

It's also wonderful to know you're happy with the modern design and the high standard of finish. We'll be sure to share your kind feedback with the team.

Thank you for choosing B-Spoke Kitchens. We hope you enjoy your new kitchen for many years to come.

Kind regards,

The B-Spoke Kitchens Team

Rated 5 out of 5 stars

New kitchen and flooring

I had to reschedule my kitchen fitting twice and this was no problem. The tradesmen arrived at the time they advised. Everything was done to a very high standard and all the fitters were very helpful and kept me informed throughout the installation. John was my point of contact throughout the installation and any inquiries were handled very efficiently and quickly. I was very impressed with everyone at b-spoke from the initial survey to the completion of my kitchen, they were all helpful and knowledgeable and they found a way to realise my vision of my new kitchen. The quality of the whole kitchen and flooring is outstanding and if in the future I ever need anything done b-spoke will be my first phone call.

23 March 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Andrea,

Thank you so much for your fantastic review — we really appreciate you taking the time to share your experience!

We’re glad we could accommodate the changes to your fitting dates without any hassle, and it’s great to hear everything ran smoothly once the installation got underway. Keeping you informed and delivering to a high standard is exactly what we aim for, so your feedback means a lot.

I’ll be sure to pass your kind words on to John and the rest of the team — they’ll be delighted to hear how happy you are with both the service and the finished result.

It’s brilliant to know we were able to bring your vision to life, and that you’re so pleased with the quality of both your kitchen and flooring.

Thanks again for choosing B-Spoke Kitchens, Andrea — we’d be more than happy to help again in the future!

All the very best,
B-Spoke Kitchens

Rated 5 out of 5 stars

Love the new kitchen!

After putting off refitting our kitchen due to the dread of the disruption and mess, I can honestly say that the B-Spoke Team have been amazing from start to finish, taking everything our house threw at the them in their stride. We had very little disruption and our kitchen was finished before we knew it!

Both the quality of the build and the quality of their workmanship are quite impressive and I just love my new kitchen!

7 April 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Su,

Thank you so much for your lovely review — we really appreciate you taking the time to share your experience!

We know how daunting a kitchen refit can feel, so it’s fantastic to hear that the process was smooth, with minimal disruption, and finished quicker than expected — that’s exactly what we aim for.

It’s also great to hear your kind words about both the quality of the build and the workmanship. The team will be delighted to know their efforts made such a positive impact.

Most importantly, we’re so glad to hear you love your new kitchen — that’s what it’s all about!

Thanks again for choosing B-Spoke Kitchens, Su. We hope you enjoy your new space for many years to come!

All the very best,
B-Spoke Kitchens

Rated 5 out of 5 stars

Steph’s kitchen

Hi, I planned to have a new kitchen put in for my daughter so B-Spoke was recommended to me so we started the process about 3 months before installation.
My first point of contact was Conor, really friendly and helpful. He has been a constant throughout the whole process as he seemed to be the only one that answered his phone every time lol.
The survey team, Darren and Stuart were really helpful and highlighted things I hadn’t thought of so that was great.
Sales and design team also friendly although some of what I asked wasn’t on the design initially but was changed without any fuss.
Alan and Craig were the guys that installed the kitchen and they were absolutely brilliant, Alan got the head down and powered through the work.
I have to say, Conor, Alan and Stuart stood out in my opinion, they know their job well and r very professional on all counts. B-Spoke are lucky to have them.

2 March 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Iris,

Thank you so much for taking the time to leave such a detailed review — it really means a lot to us!

We’re delighted to hear how happy you are with the whole process, especially knowing this was for your daughter’s kitchen — that makes it even more important to get everything just right.

I’ll make sure your kind words are passed on to Conor, Darren, Stuart, Alan and Craig. Conor will definitely get a smile out of the “always answers his phone” comment 😊 and it’s great to hear the survey team picked up on those important details early on.

We also appreciate your feedback on the design stage — I’m glad everything was adjusted quickly and without any hassle in the end.

It’s brilliant to hear Alan and Craig delivered such a strong installation, and we’ll be sure to recognise Conor, Alan and Stuart for standing out — feedback like that goes a long way with the team.

Thanks again for choosing B-Spoke Kitchens, Iris — we hope your daughter enjoys her new kitchen for many years to come!

All the very best,
B-Spoke Kitchens

Rated 5 out of 5 stars

Great company

I am so glad I used this company. My kitchen was fitted in a few days by Josh and Mason who done a first class job. I could not fault their work ethic. They always left the place tidy every day. I have absolutely no hesitation in recommending the company. You will not be disappointed!

2 March 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Carol,

Thank you so much for your lovely review — we really appreciate it!

We’re delighted to hear how happy you are with your new kitchen and the overall experience. Josh and Mason will be over the moon with your comments about their work ethic — leaving everything tidy each day is something we take real pride in, so it’s great to see that recognised.

Your recommendation means a lot to us, and we’re so glad we could deliver a result you’re pleased with.

Thanks again for choosing B-Spoke Kitchens, Carol — we hope you enjoy your kitchen for many years to come!

All the best,
B-Spoke Kitchens

Rated 5 out of 5 stars

First Class

Our experience with Bspoke from start to finish was first class. Kept seeing the ads on social media and requested further information. Conor called and we made an appointment to go to showroom. Met with Neil who showed us around the factory and helped us with choosing our ideal kitchen 😀 what a lovely man. Our kitchen took 2 whole days which we were more than happy with thanks to Lazio and Patrick. There was just one wee hiccup that was the floor this was due to our kitchen not having skirting due to old house therefore there was a small gap when floor was laid. But gave John a call and he was straight out to have a better look and was sorted next day with new skirting free of charge which we are very grateful for. Quality and service has been fantastic and well worth it.

3 March 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Annemarie,

Thank you so much for your amazing review — it genuinely means a lot to us!

We’re delighted to hear you had a first-class experience from start to finish. It’s great that you came through from seeing our social media ads, and I’ll make sure Conor, Neil, Lazio, Patrick and John all hear your kind words — they’ll really appreciate it.

Neil will be especially pleased you mentioned the factory tour (and called him a lovely man 😀), that’s a big part of what makes us different, so it’s great you enjoyed that side of things.

We also really appreciate your understanding with the flooring hiccup — older homes can sometimes throw up surprises, but I’m glad John was able to get it sorted quickly for you. That’s exactly the level of service we aim to provide.

Thanks again for choosing B-Spoke Kitchens, Annemarie — we hope you enjoy your new kitchen for many years to come!

All the very best,
B-Spoke Kitchens

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, the designers were so helpful and the 2 fitters who installed the kitchen were excellent, in and out in 4 and a half days.

24 November 2025
Unprompted review
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Reply from B-Spoke Kitchens

Hi Ryan,

Thank you so much for your kind words — we really appreciate you taking the time to share your experience.

We’re delighted to hear that you were happy with the whole process from design right through to installation. I’ll be sure to pass your feedback on to both our designers and fitting team — they’ll be buzzing to hear it!

Getting everything completed smoothly and within 4 and a half days is exactly what we aim for, so it’s great to know we delivered on that for you.

Thanks again for choosing B-Spoke Kitchens — we hope you enjoy your new kitchen for many years to come!

All the best,
B-Spoke Kitchens

Rated 1 out of 5 stars

Worse experience of my life getting a…

Worse experience of my life getting a kichen from here every single day there was a problem for over a week they left glue all over my work top the the floor is uneven they can talk the talk but can't deliver what they promise stay clear bespoke kitchen not once have i spoken to any of u regarding the kitchen am not getting in to a slaging match I am just giving my opinion i will not be bullied by your phone calls

26 January 2026
Unprompted review
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Reply from B-Spoke Kitchens

Hi Lorraine,

We’re disappointed to read this, as it doesn’t reflect the discussions we’ve had directly.

Regarding the worktop, the issue of glue was never reported to us during or after installation. When we contacted you following this review, you confirmed you had already removed it yourself. Had we been informed at the time, we would have attended promptly to resolve it.

In relation to the flooring, our agreement was to lay the LVT only. Subfloor preparation was the customer’s responsibility prior to our arrival. We explained that LVT must be installed on a properly prepared, level surface and that underlay cannot be fitted beneath LVT. You had requested underlay, which we advised is not compatible with this type of flooring.

We proceeded with installation based on the floor condition presented to us on the agreed date.

When we spoke after this review, you described the kitchen as “beautiful,” which we appreciated. However, we have not been given the opportunity to attend and inspect any concerns in person.

We stand by the quality of our workmanship and always aim to be clear about installation requirements beforehand. If you would like us to review anything on site, we remain open to doing so.

B-Spoke Kitchens

Hi Lorraine,

Thank you for your feedback. We are sorry to read that you feel this way, as this does not reflect the communication we have had regarding the project.

To clarify for anyone reading, the concerns mentioned in this review were not reported to us during or after installation. Once the review was posted, we contacted the household in order to understand the issues and see if we could help resolve them. We have only spoken with your husband during that call, who advised that the kitchen itself is “beautiful”.

Regarding the flooring, our agreement was to install the LVT flooring only. Preparation of the subfloor was to be completed beforehand. We also advised that underlay cannot be used with LVT flooring when this was requested. We proceeded with installation based on the condition of the floor at the time.

With regards to glue on the worktop, this was never raised with us during the installation period. Had it been reported, we would have returned immediately to inspect and resolve it.

We never intend for any customer to feel uncomfortable, and our phone call was simply to understand the concerns raised and offer the opportunity for us to review them. We have always been willing to attend and inspect any issues if given the opportunity.

We remain proud of the kitchens we deliver and our aim is always to resolve any concerns quickly and professionally.

B-Spoke Kitchens

Rated 5 out of 5 stars

Great local company

From our first visit to the showroom to the final day of installation B spoke were professional, attentive and efficient. The planning process was smooth and Alex and Anna listened to us and designed everything to suit our needs. I wanted to keep my American fridge freezer and they accommodated it smoothly into the design.
Installation took place in December when everyone did everything to ensure we were ready for Christmas. Matt, our installer, was super efficient with a great eye for detail. We couldn't believe how quickly the old kitchen disappeared and the new one slipped seamlessly into place.
Minor snagging issues were dealt with promptly after the Christmas holidays and we were always kept informed when materials were to be delivered and staff available to fit outstanding parts.
We didn't want to use a large national company for our kitchen and I'm glad we chose a local one. We know all the staff by name from sales and designer to installer, electrician and plumber. Our installation manager came to the house and kept in touch throughout.
I would have no doubts in recommending B spoke and I'm very pleased with the final outcome.

1 December 2025
Unprompted review
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Reply from B-Spoke Kitchens

Thank you so much for taking the time to leave such a detailed and thoughtful review — it really means a lot to our whole team.

We’re delighted you felt supported from your very first showroom visit right through to completion. Alex and Anna will be especially pleased to hear your kind words — designing a kitchen around how you actually live (including keeping your American fridge freezer!) is exactly what bespoke should be about.

Completing installations in December always comes with that extra pressure to have everything ready for Christmas, so we’re proud the team delivered for you. Matt takes real pride in his work, and your comments about his efficiency and attention to detail will mean a great deal to him.

We also appreciate you recognising how we handled the snagging process. No project is complete until everything is finished to the standard we expect, and keeping you informed throughout is something we take seriously.

Choosing a local company over a large national brand is something we never take for granted. The fact you know the team by name — from sales to installation manager, electrician and plumber — is exactly the experience we aim to create.

Thank you again for trusting B-Spoke Kitchens with your home and for recommending us. We’re absolutely delighted you’re pleased with the final result.

The B-Spoke Kitchens Team

Rated 5 out of 5 stars

Would recommend B-Spoke Kitchens


If you are looking for a unique and Bespoke Kitchen then I would definitely recommend B-Spoke Kitchens. The Designer was really helpful and patient with me as I was indecisive about the colour and changed my mind a few times as there were so many options to choose from. I had an idea in my head of how I wanted my kitchen to look and was told by other kitchen companies (including wren) that I couldn’t get exactly what I wanted as the units come in standard sizes. As B-Spoke Kitchens make the units up in their factory they were able to make some of the units slightly smaller than the standard size to allow me to have the layout that I wanted. The quality of the Kitchen units are amazing and the units are the same colour inside as they are outside which looks absolutely stunning compared to the standard white material you normally get inside cupboards. B-Spoke Kitchens were also great at keeping me up to date with each stage. My partner is a joiner so was fitting the kitchen himself, units cane built, well packaged and numbered with a diagram and a list of where each item goes.

24 February 2025
Unprompted review
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Reply from B-Spoke Kitchens

Ayshea, thank you so much for such a detailed and thoughtful review — we really appreciate you taking the time to share your experience.

We know choosing colours and layouts can feel overwhelming with so many options available, so we’re delighted you felt supported and never rushed during the design process. That’s exactly how it should be.

One of the biggest advantages of manufacturing our units in our own factory is the flexibility it gives us. Being able to adjust unit sizes slightly to achieve the layout you truly wanted — rather than forcing you into standard dimensions — is something we take real pride in. Every kitchen should fit the home, not the other way around.

We’re also so pleased you love the colour-matched interiors — it’s those finer details that really elevate the finished look.

It’s great to hear the units arrived clearly packaged, numbered, and ready for installation. We always aim to make the process as smooth as possible, especially when working alongside skilled trades like your partner.

Thank you again for choosing B-Spoke Kitchens — it was a pleasure bringing your vision to life.

— The B-Spoke Kitchens Team

Rated 5 out of 5 stars

I am chuffed with the outcome of my…

I am chuffed with the outcome of my kitchen from start to finish. They took time to listen to my specific needs and delivered an impeccable service. They went above and beyond my expectations. Thank you for giving my kitchen the perfect finish. I can invite friends and family over for a meal/tea just to show-off my new kitchen. 😀😊

6 February 2026
Unprompted review
B-Spoke Kitchens logo

Reply from B-Spoke Kitchens

Thank you so much for your lovely review — it’s fantastic to hear how happy you are with the final result!

We always believe the best kitchens start with listening, so we’re delighted you felt your specific needs were understood from the very beginning. Going above and beyond expectations is exactly what we aim for, so your words mean a great deal to our whole team.

There’s no better compliment than wanting to invite friends and family over just to show off your new kitchen — that’s what it’s all about! 😊

Thank you again for choosing B-Spoke Kitchens. Enjoy every meal, every cup of tea, and every moment in your beautiful new space.

The B-Spoke Kitchens Team

Rated 5 out of 5 stars

Excellent service all the way from…

Excellent service all the way from design to installation, communication was on point throughout the project. And end results is simply beautiful. Thank you Bspoke Kitchens, can't recommend you guys highly enough 😃

23 January 2026
Unprompted review
B-Spoke Kitchens logo

Reply from B-Spoke Kitchens

Thank you so much for your kind words!

We’re absolutely delighted that you’re happy with your kitchen and the service from start to finish. From initial design right through to installation, our whole team works hard to make the process smooth and stress-free — so it means a lot to hear that the communication and final result hit the mark.

Enjoy your beautiful new kitchen, and thank you again for choosing B-Spoke Kitchens and for taking the time to recommend us 😊

The B-Spoke Kitchens Team

Rated 5 out of 5 stars

Lazlo and Patrick were great

I couldn’t fault Lazlo or Patrick, they completed job to high standard, they kept me upto date, they weren’t happy with a few doors which I didn’t notice, everything replaced within 2 weeks due to Christmas shut down. Bspoke managed to fit us in just before Christmas which was amazing. Neil was great when we attended depot. We had a few issues due to broken machinery but John sourced outside company to resolve even though I was advise it was ok to sort after Christmas

19 December 2025
Unprompted review
B-Spoke Kitchens logo

Reply from B-Spoke Kitchens

Hi Mr Hollywood,
Thank you very much for taking the time to leave such a detailed review. We’re delighted to hear how happy you were with Lazlo and Patrick’s work and that their high standards and communication stood out. It’s great to know they picked up on details themselves and that everything was resolved promptly, even with the Christmas shutdown.

We’re also pleased we were able to fit your installation in before Christmas and that your visit to the depot with Neil was a positive experience. While unexpected issues like machinery problems can happen, we’re glad John was able to source an alternative solution quickly to keep things moving for you.

Thank you again for your understanding and for choosing B-Spoke Kitchens. We really appreciate your feedback and hope you continue to enjoy your kitchen.

Warm regards,
The B-Spoke Kitchens Team

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