asdagiftcards.com Reviews 

2,574
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 886 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating the smooth ordering process and quick electronic delivery of gift cards for their loved ones. Many people mention that topping up Christmas savings cards and buying presents for family members is a straightforward and helpful process. Some reviewers were not happy with online payment methods, noting that topping up cards over the internet can be difficult, unreliable, or frequently declined. A few other people also felt that the website is hard to navigate, while others experienced frustrating issues with missing items or incorrect orders.

What people talk about most

Product

People report ambiguous experiences with product, as customer opinions vary widely. On one hand, many... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is easy to set up,... See more

Payment

Reviewers mention ambiguous feedback about payment, reflecting a high level of disagreement among users.... See more

Website

Consumers find website experiences to be mixed regarding online top-ups and ordering. While many reviewers... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the process as easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Handy to top up my gift voucher and being able to just scan the screen of my phone to use this payment method... it feels as if I'm using a digital wallet... considering the impossibility of using one... See more

Company replied

Rated 4 out of 5 stars

I love the gift cards I always save for Christmas, plus the extra money asda put on in November if you reach certain amounts. I would of given 5 stars but I always have difficulty trying to put money... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

It was sent on time. My only reservation was picking set amounts i would like to have sent 2 but would have had to do it as 2 different transactions.

Company replied


Company details

  1. #359 of 372 best companies in Gift shop

Contact info

3.6

Average

TrustScore 3.5 out of 5

3k reviews

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3.6

All reviews

(2,574)

853 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dont even mention asda,somebody stole…

Dont even mention asda,somebody stole using a gift card,some toerag made 2 purchases with my debit card details,scammers said they were my bank then 2 purchases came out of my account,1 mistake i have an email address of a woman with her face on the email ,now asda want a write up,ARE YOU JOKING YOU ASSHOLES.(1 item Nike trainers £71 ,2nd item ? Was £150 ) So go to hell ASDA.

29 August 2026
Rated 1 out of 5 stars

So Annoying

Took me 10 minutes to sort out a regular weekly top up on my card each time and I get the same purchase failed notice for NO REASON. Driving me insane, Sainsbury's is looking a better option now.

28 August 2026
Rated 3 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Douglas,

Thank you for taking the time to leave a review. We appreciate your frustration with this matter, please be advised that Apple will be able to provide further details regarding the gift card, if you require any further support please contact our team either using the contact us page on the website or give the team a call for free on 0800 519 33 33 (9am-5pm Monday to Friday).

Best Wishes,
Grace

Rated 5 out of 5 stars

Ease of navigation

Easy to navigate website and very easy to add funds to my Christmas saver card

8 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Jan,

Thank you for taking the time to leave a review. We are so glad to hear that the website was easy to navigate and that you can add funds on to your Christmas savers card easily.

Best Wishes,
Grace

Rated 1 out of 5 stars

Avoid at all costs.

Terrible customer services, purchased a gift card online as a gift, printed off the bar code and gave it to the person only to find it had zero balance, when I eventually heard from customer services, they refused to issue me a replacement and made me wait almost 3 weeks for a refund! I was £50 out of pocket and my daughter was without part of her birthday gift.
AVOID AT ALL COSTS

25 December 2025
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi David,

Thank you for taking the time to leave a review. We appreciate your frustration with this matter. We are continuously reviewing our service and your feedback helps us to improve for the future.

Best Wishes,
Grace

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