There’s loads of online options when starting out and buying a Padel racquet.. it can be a bit much! Save yourself the clicks, go to ATT.. they were the cheapest amongst its competitors and also provi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #12 of 14 best companies in Tennis shop
Written by the company
The UK's leading online tennis shop, we are proud to be an independent business run by tennis experts. Enjoy free next working day delivery and string upgrade offers! All enquiries contact: help@allthingstennis.co.uk number - 0330 133 1378 We have stores in Windsor and London if you'd like to visit us!
Contact info
Windsor Lawn Tennis Club, SL4 5FW, Windsor, United Kingdom
- 0330 133 1378
- orders@allthingstennis.co.uk
- allthingstennis.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 54% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No issues 😁
Ordered a tennis racquet one afternoon and it arrived next day in the morning. I have seen negative reviews but I have only had a positive experience!
The next day delivery made my boy’s…
The next day delivery made my boy’s day. He saved for his new racket and couldn’t wait to use it. It came with extra stickers, bag and a key ring. Very happy 8 year old tennis cracker❤️.
Thank you x
No hawkeye needed.
Easy to find what I wanted and quick delivery. No issues.
Highly recommend!
I've been buying for ATT for a while now and it's never disappointed. The products are good quality, the price is really fair and the delivery is fast. I'm going to keep coming back to the shop for all things tennis!
Easy search, purchase and delivery process. Would recommend.
The website was easy to navigate and search for the tennis racket that was most suitable for my son given his age and limited experience. I was able to find a great racket at a great price and the purchase and delivery process was faultless.
Thank you.
GOOD EXPERIENCE
Great products and delivery speeds
Super speedy next day delivery & good discounts and range of tennis products!
Great service
Excellent price, perfect product and timely delivery.
Thanks ATT!
Ordered two tennis rackets
Ordered two tennis rackets, with stringing and they arrived promptly. Very happy with the service.
Easy to use website and prompt delivery…
Easy to use website and prompt delivery which arrived on the day it said it would be delivered.
Great service
Great service, order came really quickly. Would definitely order again.
Very easy to order
Very easy to order, came next day. Very good service.
Website is also very easy to navigate
10/10 service
10/10 service, efficient and easy to navigate the website and understand when orders are expected to arrive. Only thing I would specify is which padel rackets come with a bag/cover.
I bought a racket cover thinking my racket wouldn’t arrive with one however it did, I’m not complaining by any means as I see it as a bonus however others may complain.
Except that, exceptional company and service. Would and will be recommending to others 👍
Ordered my racket and in less than 24…
Ordered my racket and in less than 24 hours later it arrived.
Highly recommend
never experienced such incompetent customer service before
I have never experienced such incompetent customer service before.
I placed an online order, and everything went well until the FedEx driver failed to deliver the package to me.
As soon as I realised the package was missing, I submitted a web enquiry. I received no response. The following day, I sent a separate email to the designated customer service address, but again, no one responded.
Meanwhile, I opened a case with FedEx and had to repeatedly chase them for updates, all while receiving absolutely no support or assistance from the ATT team.
After 10 days, on 18 August, I finally called customer service and had to repeat everything I had already explained in my emails. The person who answered the phone was incredibly impatient and rude. He provided no meaningful help and seemed more interested in ending the call as quickly as possible.
After this completely unproductive conversation, I was promised that the team would follow up. I then sent another email containing all the evidence and my communications with FedEx so that the customer service team had everything they needed to investigate.
Unsurprisingly, I received no response.
From the moment things went wrong, I received no help from the ATT team whatsoever. I was left in a very vulnerable position, facing the possibility of losing more than £200, while also having to deal with the exhausting and ongoing dispute with the courier entirely on my own.
The lack of communication, accountability, and basic customer care has been extremely disappointing. A company should not simply disappear when an order goes wrong......
Avoid - Completely ignoring client issues
Brand new customer, purchased a padel racket which was delivered by Fedex. Delivery driver forged my signature so I raised with ATT. Initially very helpful but have now ghosted me and stopped responding or providing updates. No refund given so out of pocket without the item I ordered
They take your money and don't respond to any communication when things go wrong!
I ordered a padel racket on 09 August 2026. I still have not received it and have emailed and phoned All Things Tennis with zero response - turns out they don't respond to emails or voicemails because they don't answer their phonecalls either! Once they have your money they don't care. All I want is to receive my padel racket! Not a good first experience ordering from here and I would not recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.