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Credit Assist is a market leading provider of business information reports and credit management solutions. We are renowned for providing the highest levels of data integrity, comprehensive payment behaviour tracking, bespoke risk solutions and personalised customer service. Our service coverage is fully global and our competitive pricing structure provides the best overall 'value proposition' in the business credit information market.
York Studios, Cold Ashby Road, Guilsborough, NN6 8QP, Northampton, United Kingdom
4.4
11 reviews
No recent history of asking for reviews
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Always amazingly helpful. The service is easy to use and priced fairly. Great work team
Reply from Credit Assist Limited
Hi Darren,
Thank you for your wonderful review. We are pleased to hear that you are happy with our products and services.
Kind regards,
Credit Assist Customer Service Team
CreditAssist have provided us with an invaluable service. The product and service are both excellent. We would recommend to any companies looking for intelligent risk solutions, backed up with genuinely accessible support when needed. Experian pales in comparison, frankly.
Reply from Credit Assist Limited
Thank you for your wonderful review. It is great to know you appreciate our high customer service and data integrity levels which we pride ourselves on.
We are always happy to help with any inquiries you may have. Have a great day.
Credit Assist Customer Service Team.
Reports are easy to read and understand, with comprehensive information. They don't quite retain the same formatting as PDFs, which is a shame.
Monitoring alerts are useful.
The team are very helpful and happy to investigate if I raise a query about the information the report is based on.
It would be good to have a section in the level three report on the full group structure with the option to click through and view reports on other companies in the group. As far as I can see, you can view the parental and ultimate parent only.
Reply from Credit Assist Limited
Dear Client,
Thank you so much for taking the time to leave us a review. We appreciate your feedback as we are always looking at ways to improve and develop our services to deliver the best overall proposition.
Regarding the PDF formatting, there is an option to click on 'print' and then 'save as PDF' to maintain the same formatting as the online report.
We are always happy to help with any inquiries you may have. Have a great day.
Credit Assist Customer Service Team.
Clear and precise reports - any queries are handled efficiently and happy with the service provided.
Reply from Credit Assist Limited
Hi Catharine,
Thank you very much for taking the time to write a review. We are pleased to hear that you are happy with our products and services.
Have a great day!
Kind regards,
Credit Assist Customer Service Team
Brilliant, easy to use. Great fast service, Very good for me.
Reply from Credit Assist Limited
Hi Cristina,
Thank you for leaving us a great review. It is good to hear that you are happy with the products and service we provide.
We hope to continue to meet your expectations in future.
Kind regards,
Credit Assist Customer Service Team
Really happy with the service that Steve and the team provide us. They are always helpful and have provided us with some great insight on our clients. The daily monitoring is simple to use and the Live Ledger analysis is an exciting feature we are currently working on.
Reply from Credit Assist Limited
Hi Scott,
Thank you for taking the time to write a review. It is good to hear that you are happy with the products and service we provide.
We hope to continue to meet your expectations in future.
Kind regards,
Credit Assist Customer Service Team
Always easy to access, all details are visually easy to understand. Excellent service.
Reply from Credit Assist Limited
Hi Tracy,
Thank you for taking the time to write a review. It is good to hear that you are happy with the products and service we provide.
We hope to continue to deliver an excellent service to meet your expectations in future.
Kind regards,
Credit Assist Customer Service Team.
Excellent UK reports, really good CM who is very supportive and always available. Not a 5 due to the quality of the international company reporting.
Reply from Credit Assist Limited
Dear Client,
Thanks so much for taking the time to leave us a review, we appreciate it. We’re always looking at ways to improve and develop our services to deliver the best overall proposition.
Whilst our ‘immediately available’ online credit reports around the World provide excellent coverage, they can sometimes contain both limited and aged data in countries where filing laws and data sources are not robust. Our bespoke fresh investigation reports can be delivered with far greater depth of data in all countries, freshly compiled every time for the very latest information.
If you would like to know more about our International reports, please contact our customer service department or your Account Director for more information.
We are always happy to help with any inquiries you may have. Have a great day.
Credit Assist Customer Service Team.
I have known Credit Assist for many years and would recommend them over any other Credit Agency. The information provided is clear, up to date and easy to work with. Also when you phone in you get to speak to a human!
Reply from Credit Assist Limited
Hi Brenda,
Thank you for your wonderful review. It is great to know you appreciate our high customer service and data integrity levels which we pride ourselves on.
We will continue to deliver an industry leading service that mitigates risks and protects businesses against bad debt.
Thanks again for the review and if you ever have any questions, please feel free to contact our customer service.
Kind regards,
Credit Assist Customer Service Team
Simply the best risk data service around, customer service and data is brilliant.
Reply from Credit Assist Limited
Dear client,
Thank you very much for taking the time to write a review. We are pleased to hear that you are happy with our products and services. We will continue to deliver an industry leading service that mitigates risks and protects businesses.
If you would like to know more about our credit management solutions, please contact our customer service department or your account director.
We are always happy to help you and hope you have a pleasant day.
Credit Assist Customer Service Team.
Great company, very informative reviews, which have enabled us to choose our clients carefully. Amazing customer services.
Reply from Credit Assist Limited
Hi Lucy,
Thank you very much for taking the time to write such a positive review. We are pleased to hear that you are happy with our products and services we are providing. It is great to know you appreciate our high customer service and data integrity levels which we pride ourselves on.
If you would like to know more about our Credit Management solutions, please contact our customer service department or your Account Director for more information.
We are always happy to help with any inquiries you may have. Have a great day!
Credit Assist Customer Service Team.
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