Craftcloud® Reviews 

3,151
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 887 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably affordable pricing and the extremely user-friendly online platform that makes uploading 3D models and getting accurate quotes very simple. Consumers also appreciate the outstanding print quality, durable materials, and the precise technical detail of the final products delivered straight to their doors. However, some customers also noted occasional issues with items arriving damaged, packages getting lost with carriers, or experiencing unexpected delays during shipping. People occasionally mentioned receiving finished products with rough surfaces, poor finishing, or broken pieces that required extra work to fix.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the high precision and excellent... See more

Quality

Consumers find quality to be positive and consistently report satisfaction with the products received.... See more

Price

People report positive experiences with price, highlighting affordable quotes and great value compared to... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and timely... See more

Service

Reviewers highlight positive aspects of service, frequently expressing satisfaction with the fast turnaround... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Accuracy with such small parts was very impressive. When assembled it fit perfectly. It functions exactly as hoped and yes, I will definately turn to these guys at Craftcloud again. It's a very positi... See more

Rated 5 out of 5 stars

Very affordable quotes from their system. I also had many options to choose from and they were very flexible with what materials to use including their color, infill etc. I had a great experience.

Company replied

Rated 5 out of 5 stars

This is an amazing option for people that don’t know much about 3D printing and need to get items made for whatever your project may be. I have used them a hand full of times and all the orders and c... See more

Rated 5 out of 5 stars

This was a part that I had a very hard time find. The part was well made and only took minimal alterations to work for my car. Moderately fast production and shipping. Saved me hundred of dollars in a... See more

Company replied


Company details

  1. Manufacturing Service
  2. Manufacturer
  3. Moulding Supplier
  4. Plastic Injection Molding Workshop
  5. Plastic Products Supplier
  6. Sheet Metal Contractor

About Craftcloud®

Written by the company

Logo

Craftcloud 3D Printing

Welcome to Craftcloud, your trusted partner for high-quality, cost-effective 3D printing services. At Craftcloud, we connect you with a global network of top-tier 3D printing services, ensuring you receive the best quality at the most competitive prices.

Customer focus has always been at the heart of what we do, and we pride ourselves on having the best customer experience in the market. With Craftcloud, you gain access to a user-friendly interface and the widest range of materials and finishes, all tailored to meet your specific needs. Whether you're prototyping or ready for production, we're here to streamline your journey from concept to final product.

Choose Craftcloud and experience the perfect blend of quality, affordability, and customer service in your next 3D printing project!

Get it 3D Printed

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,151)

934 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ordering process feels smooth, Fulfilment not

Ordering process feels smooth, but the problems begin with the order fulfilment companies.
The first company selected, accepted the order immediately but cancelled it 7 days afterwards, with the reason that the price calculated by CraftCloud would be way too cheap. A lot of time loss, a lot of frustration.
Second company accepted i also immediately, but then after 2 weeks close to the delivery date said it was unprintable. First time ordering something 3D printed, but a lot of experience with self-owned printers (Prusa i3, BambuLab, SLA) and there the Model printed flawless in multi-colour with support. It seems like the company didn’t want to print it with supports and therefore said it would be impossible to print. At the end they printed it in one color in a decent quality and shipped it with a discount.

Regarding CraftCloud, none of this specifically is there fault, but overall it felt not very good, as the process to handover from the platform to the fulfilling company doesn’t seem to work well.

21 August 2026
Rated 5 out of 5 stars

Everything was amazingly easy

Everything was amazingly easy, quick response, quick delivery, and the part fit perfectly!
Thank you!!

1 September 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you, NH, for this feedback. We are glad the response was quick, delivery was fast, and the part fit exactly as it should. Getting everything right without slowing you down is what we aim for at Craftcloud. We hope to work with you again soon.

Rated 1 out of 5 stars

The brackets that were ordered did not…

The brackets that were ordered did not come close to the design that was required, I had to throw them away

27 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you for this feedback. We are sorry to hear the brackets did not match the required design and that they were unusable. We have reached out to you directly to understand what went wrong and to make it right. Please reply to our email so we can resolve this for you.

Rated 5 out of 5 stars

All good

All went fine

1 September 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you for taking the time to share this.
We are glad the order went smoothly from start to finish, and we will pass your feedback along to the team.
Looking forward to printing for you again.

Rated 1 out of 5 stars

print quality was terrible

print quality was terrible - I was warned that there might be marks from support removal (which is fine), but there are signs of missing print density and few places are *completely* warped, to the point that they are unusable - e.g. one flat surface that should be roughly square, has rounded edge (instead of straight) and the surface itself is ~1mm out of flat (with ~2mm thickness)

18 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you for this feedback. We are sorry to hear the print quality on this order did not meet the standard it should have, beyond what you were already told to expect. We have reached out to you directly to resolve this and make it right. Please reply to our email so we can proceed with the best solution for you.

Rated 5 out of 5 stars

Good quality of the printed part and…

Good quality of the printed part and reliable.

29 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you for the kind words!
We are glad the print quality met your expectations and that everything arrived as expected.
Reliability is exactly what we aim for, and it is great to hear it showed in your order.

We look forward to printing for you again.

Rated 5 out of 5 stars

Great template for my Beretta 1301 mod 2 shot shell card.

The template I purchased from CraftCould was just what I needed for my Beretta 1301 shotgun's esstac shell card. I'm a little OCD so it was nice being able to outline the exact shape needed for the receiver.

31 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you for sharing this!
We love hearing that the template gave you the exact fit you needed for your project, right down to the precise shape. Getting those details right matters, and we are glad Craftcloud could help you achieve it.
We hope to help with your next build too.

Rated 5 out of 5 stars

Easy to purchase and find product I…

Easy to purchase and find product I needed

26 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you for the great review!
We are glad you found the product you needed and that the ordering process was quick and easy.
That is exactly the experience we aim for, and we hope to make your next order just as smooth.

Rated 4 out of 5 stars

Good quality and many additional…

Good quality and many additional pieces, which was great to have! Four stars, as pricing could be better.

24 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you for the great review!

We are glad the quality met your expectations and that you received all the extra pieces you needed.
We appreciate your feedback on pricing and will keep working to make our offering more competitive.

Thanks again for choosing Craftcloud.

Rated 5 out of 5 stars

Excellent service all around!

Worked great! I had both a CNC machined aluminum piece and a simple titanium 3D printed bracket made. Throughout the process, the manufacturer communicated clearly about any changes which the design might need. The CNC flange met my expectations, and the 3D printed metal piece absolutely exceeded them! The quality on both was great, and I will definitely be returning to craftcloud again. The price was much lower than other options and the items shipped relatively quick(some time is to be expected for one-off parts).

10 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you, Victor, for this detailed feedback. We are glad the manufacturer kept you informed throughout, and that both the CNC flange and the titanium 3D-printed bracket came out to your standard, with the metal print exceeding expectations. Competitive pricing without sacrificing quality is exactly what we aim for at Craftcloud. We look forward to your next project.

Rated 5 out of 5 stars

How simple and good the 3d print came…

How simple and good the 3d print came out was outstanding. How fast it arrived was also a plus.

29 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you for this feedback. We are glad the print quality stood out and that it reached you quickly. Making the process simple while still delivering a strong result is exactly what we aim for at Craftcloud. We hope to print for you again soon.

Rated 5 out of 5 stars

Easy 3D printing service

It was very easy to upload the models I needed printed, get a quote for different kinds of materials. They made and shipped the parts quickly and they looked great. Thank you.

28 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you for sharing this. We are glad uploading your models and comparing material quotes was straightforward, and that the parts came together quickly and looked the way you hoped. This is exactly the experience we want every Craftcloud order to deliver. We look forward to printing for you again.

Rated 2 out of 5 stars

Pieces were thicker than spec

Pieces were too thick and had to be sanded to spec. No communication regarding this. Quality fine, speed good, price high.

22 August 2026
Craftcloud® logo

Reply from Craftcloud®

Hi, thank you for the feedback, and we are sorry the pieces needed extra sanding to fit spec. We have emailed you directly so we can look into the tolerance on this order and make it right.

Rated 5 out of 5 stars

Fantastic print and quality/print time…

Fantastic print and quality/print time were fantastic. Would happily use service again.

28 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you, Paul, for this feedback. We are glad both the print quality and turnaround time hit the mark. Knowing you would come back is the best compliment we could ask for. We look forward to your next order with Craftcloud.

Rated 5 out of 5 stars

Excellent quality/turnaround

Excellent quality/turnaround, competitively prices, with good communications.

18 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you, Paul, for this feedback. We are pleased that quality, turnaround, and pricing all came together, alongside clear communication along the way. That combination is exactly what we aim for with Craftcloud. We look forward to working with you again.

Rated 5 out of 5 stars

Order estimation matched reality

Order estimation tool, order tracking worked great. The manufacturer responded to comments and did good work.

23 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you, Lance, for this detailed feedback. We are glad the estimation and tracking tools made the process easy to follow, and that the manufacturer stayed responsive and delivered good work. Reviews like this help us see the whole experience is landing well. We look forward to your next order with Craftcloud.

Rated 5 out of 5 stars

Super friendly and great product

Super friendly and great product, thanks!

21 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you for this kind feedback. We are glad the team came across as friendly and that the product met your expectations. It is great to hear both sides of the experience landed well. We hope to work with you again soon.

Rated 5 out of 5 stars

Great service

Great service, amazing price, fast delivery. Thank you!!

27 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you, Tatyana, for this wonderful feedback. We are delighted the service, pricing, and delivery speed all came together for you. This is exactly the experience we aim for with Craftcloud. We hope to work with you again soon.

Rated 5 out of 5 stars

Easy to find a solution to my problem

Easy to find a solution to my problem. Easy to input what I was wanting and easy to order. Reasonable pricing.

21 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you for this feedback. We are glad it was easy to find the right solution, enter your specifications, and place your order, all at a price that felt fair. Making that whole process simple is exactly what we aim for with Craftcloud. We hope to see you again for your next project.

Rated 5 out of 5 stars

Everything worked!

Easy ordering, met timing commitments, reasonable pricing, and great quality.

26 August 2026
Craftcloud® logo

Reply from Craftcloud®

Thank you, David, for this feedback. We are glad ordering was easy, the timeline was met, and both pricing and quality came through as expected. Reliability like this is exactly what we aim for with Craftcloud. We look forward to your next order.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look