Cleland Pharmacy & Travel Clinic Reviews 

358
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, extensive knowledge, and remarkable efficiency, making every interaction pleasant and productive. The service provided is frequently highlighted as professional and efficient, with many people appreciating the clear explanations and reassurance given for various treatments like vaccinations and ear wax removal. Reviewers often note the convenience and speed of appointments, with many receiving timely service and quick resolutions to their needs. This leads to a stress-free experience, with consumers feeling well-cared for and highly recommending the company to others for its comprehensive and excellent care.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, helpful, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism and friendliness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attended for travel vaccines. Staff were really friendly, knowledgeable and efficient. It’s so nice to see that small businesses like this are thriving. They offer so much more than just travel cli... See more

Rated 5 out of 5 stars

Been really struggling with my ears - tinnitus - but my hearing went dull in one ear. Attended the chemist for the wax removal service - they have been fantastic, offered me drops a lot of support an... See more

Rated 5 out of 5 stars

I was struggling to get my particular medication. I contacted the store on a Saturday morning and had a conversation with an extremely helpful lady. I was asked to go to the shop on the Monday. After... See more

Rated 5 out of 5 stars

We chose this local company for ease of access, and availability. Slightly confused about which vaccines were essential/ recommended, staff there soon made everything crystal clear, and we had our vac... See more


Company details

  1. #14 of 108 best companies in Pharmacy
  2. #3 of 30 best companies in Delivery Service
  3. #4 of 17 best companies in Chemist
  4. #5 of 20 best companies in Travel clinic
  5. #23 of 274 best companies in Vitamin & Supplements Shop
  6. #8 of 71 best companies in Weight-Loss Service

Written by the company

Cleland Pharmacy & Travel Clinic is a local independent pharmacy based in Cleland, Motherwell which aims to provide the highest quality of customer service and patient care to the communities within Lanarkshire. Cleland Pharmacy offers a Free Prescription Collection and Delivery Service across Motherwell, Wishaw, Newmains, Carfin, Newarthill, Holytown and Cleland. Cleland Pharmacy also provides an ear wax removal service via microsuction, Lanarkshire Travel Clinic (Travel Vaccinations, Antimalarials and Advice) and Vitajab Vitamin B12 Injections.


Contact info

4.9

Excellent

TrustScore 5 out of 5

358 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(358)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cleland pharmacy

Had a better response going to the pharmacy than the doctor, very professional, polite and understanding. Will definitely use again as trying to get a doctors appointment is like pulling hens teeth.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars. More than just a pharmacy!

Attended for travel vaccines. Staff were really friendly, knowledgeable and efficient. It’s so nice to see that small businesses like this are thriving. They offer so much more than just travel clinic and prescriptions. Would recommend to anyone. Easy to get to via M8 and easy parking! Online appointments for vaccines etc makes it so much easier.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Attended for ear treatment

Attended for ear treatment. Outstanding and staff were excellent. No rush and wasn't allowed to leave till I was completely sorted. Can't recommend them highly enough!!!!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

We are travelling extensively in Southern Africa and needed lots of advice and vaccinations. The service today could not have been more professional whilst being friendly and reassuring. Not only did we receive a thorough consultation regarding our plans the lovely pharmacist was informative and reassuring. Also great at the vaccinations, didn't hurt at all!! Highly recommended

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I was once again delighted by the friendly, knowledgeable pharmacist who put me at ease, answered all of the questions I had and gave me excellent advice around continuing on with my weight loss programme over the next couple of months. I would highly recommend your service to friends and families.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. They always take time to explain the medication and the best time for me to change the strength.I never have a problem getting an appointment, and always taken on time.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

I was struggling to get my particular…

I was struggling to get my particular medication. I contacted the store on a Saturday morning and had a conversation with an extremely helpful lady. I was asked to go to the shop on the Monday. After speaking to the pharmacist who was also extremely helpful I left the store ten minutes later with my prescribed medication. Staff were all lovely and very helpful.

25 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look