Chemist Doctor Reviews 

263
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the straightforward and easy ordering process, appreciating the quickness and reliability of the service. Many people are delighted with the fast delivery, often receiving their items within 24 hours, which is seen as a significant advantage over traditional methods. Reviewers consistently praise the overall excellent service, finding it a convenient and effective solution for their needs. However, some customers also noted occasional issues with delivery. A few people experienced delays, with orders arriving later than expected or not being received at all, which caused some dissatisfaction.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as excellent, quick, and reliable.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and quick... See more

Product

Customers had positive experiences with products, often finding them to be life-savers and exactly what they... See more

User experience

Consumers consistently report a positive user experience, highlighting the ease of use and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been on Mojarro for just over 2 months started on 2.5 then went to 5 after 2 months of this I went from 18st 11 lb to 16st7 lb from xxl/3xl down to a Xl shorts were Xl now large I also suffered... See more

Rated 5 out of 5 stars

Fed up with being referred to pharmacies by 111 Indian call centres and being told I couldn't get an appointment with my GP for 2 weeks, or that I had to go sit for hours in a walk-in centre to b... See more

Company replied

Rated 5 out of 5 stars

Super easy from start to finish. I just needed some asthma inhaler to keep just in case. I found the assessment and checkout process to be really easy and very thorough from start to finish. My inhale... See more

Company replied

Rated 5 out of 5 stars

Quick & Easy, when ordering. saved time and effort in trying to book a docs appointment. I manage my asthma very well and at times do suffer with chest infections around this time of year and to try a... See more

Company replied


Company details

  1. #17 of 108 best companies in Pharmacy
  2. #4 of 29 best companies in Doctor
  3. #7 of 28 best companies in Women's Health Clinic
  4. #12 of 114 best companies in Online Pharmacy
  5. #3 of 36 best companies in Online Prescription Medication Vendor
  6. #9 of 71 best companies in Weight-Loss Service

About Chemist Doctor

Written by the company

Chemist Doctor is an online pharmacy and doctor service offering safe prescription treatments for UK conditions. Our GMC‑trained doctors and GPhC‑registered pharmacists ensure high medical standards. Consult a doctor in under two minutes and get medication delivered discreetly.

View Our Treatments Below

> Weight Loss Treatments > Asthma Treatments > Women's Health Treatments > Men's Health Treatments

Contact info

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(263)

262 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been on Mojarro for just over 2…

I have been on Mojarro for just over 2 months started on 2.5 then went to 5 after 2 months of this I went from 18st 11 lb to 16st7 lb from xxl/3xl down to a Xl shorts were Xl now large I also suffered with my knees now they are working lovely I am nearly 2 weeks into 7.5 but not getting weighed till the months up but I feel absolutely amazing the cost is killing me but my health comes first I’m 55 but now feel younger and more fitter defo recommend Mojarro

6 July 2026
Rated 5 out of 5 stars

From 1 star to 5 star experience

After having received the wrong medication due to a technical glitch, the team has gone above and beyond to rectify this.

13 July 2026
Unprompted review
Chemist Doctor logo

Reply from Chemist Doctor

Thank you for this generous review – and for taking the time to share your positive update after your initial experience.

We are truly sorry again that a technical glitch led to the wrong medication being sent. That is not the standard we expect of ourselves. However, we are so glad that our team was able to go above and beyond to rectify this for you and turn your experience around.

Knowing that you now feel able to rate us 5 stars means the world to our team. Thank you for your patience, understanding, and for giving us the chance to put things right.

If you ever need anything, please reach out to us at help@chemistdoctor.com – we're always here to help.

Warmest regards,
Chemist Doctor

Rated 5 out of 5 stars

I filled in the online questionnaire…

I filled in the online questionnaire and delivery came within a couple of days. I Would use this service again

3 July 2026
Chemist Doctor logo

Reply from Chemist Doctor

Thank you – we're so pleased the online questionnaire was easy for you and that your delivery arrived within a couple of days.

Every consultation is carefully reviewed by our clinical team to ensure the medication is safe and right for you. We're delighted that you would use our service again – that means a great deal to us.

We look forward to welcoming you back whenever you need us.

Best wishes,
Chemist Doctor

Rated 5 out of 5 stars
Chemist Doctor logo

Reply from Chemist Doctor

Thank you – two powerful words that mean a great deal to us.

We're so pleased you received excellent service. That's what we strive for every day.

We look forward to helping you again soon.

Warm regards,
Chemist Doctor

Rated 5 out of 5 stars

Easy ordering

Easy ordering

2 July 2026
Chemist Doctor logo

Reply from Chemist Doctor

Thank you – easy ordering is exactly what we want it to be.

We're so pleased you found the process straightforward.

We hope to help you again whenever you need us.

Best wishes,
Chemist Doctor

Rated 1 out of 5 stars

Ordered it on the 6th still not arrived…

Ordered it on the 6th still not arrived and it the 10th

7 July 2026
Chemist Doctor logo

Reply from Chemist Doctor

We are genuinely sorry to hear this – and we completely understand your frustration.

Ordering on the 6th and still not receiving by the 10th is not the standard we want for you. Please accept our sincere apologies for the delay. As a doctor-led pharmacy, our clinical team performs thorough safety checks – including reviewing medical history and potential contraindications – to ensure every prescription is safe for our patients. These checks are essential, but we recognise that a four-day delay is too long.

We are glad to confirm that our team has now sorted this out for you, and your medication has reached you safely. Thank you for your patience and understanding while we resolved this.

If you need anything else at all, please don't hesitate to contact us at help@chemistdoctor.com – that is the fastest way to reach us, and we'll always respond promptly.

Warm regards,
Chemist Doctor

Rated 5 out of 5 stars

Fast delivery after correct…

Fast delivery after correct authoritative procedure.

7 July 2026
Chemist Doctor logo

Reply from Chemist Doctor

Thank you – fast delivery and correct procedure is exactly what we aim for.

We're so pleased you experienced both. Getting it right matters to us.

We look forward to helping you again whenever you need us.

Warm regards,
Chemist Doctor

Rated 5 out of 5 stars

Everything was easy smooth with no…

Everything was easy smooth with no problems and recieved the items quicker than expected . thank you so much

6 July 2026
Chemist Doctor logo

Reply from Chemist Doctor

Thank you so much – this is wonderful to hear.

We're delighted that everything was easy, smooth, and arrived quicker than expected. Behind every order, our clinical team carefully reviews each consultation to ensure the medication is safe and appropriate for you – and we're proud to do that while still delivering quickly.

We truly appreciate your kind words and look forward to helping you again whenever you need us.

Best wishes,
Chemist Doctor

Rated 5 out of 5 stars

Easy to order easy to pay and very…

Easy to order easy to pay and very quick delivery service . Very well packed and in perfect condition thanks Ray
.

29 June 2026
Chemist Doctor logo

Reply from Chemist Doctor

Thank you, Ray – this is a lovely review to read.

We're so pleased you found the ordering and payment process easy, and that your delivery was quick. It's also great to know that your order arrived well packed and in perfect condition – that attention to detail matters to us.

Thank you for taking the time to share your experience. We look forward to helping you again whenever you need us.

Best wishes,
Chemist Doctor

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