Clyde Windows & Construction Ltd Reviews 

769
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers overwhelmingly had a great overall experience with this company from initial enquiry to final completion. Customers frequently praise the staff and fitters for being exceptionally professional, polite, and helpful throughout the entire home improvement project. Consumers also emphasize the outstanding quality of the products, noting that everything is installed efficiently and the work area is left completely spotless. Some reviewers were not happy with occasional planning mistakes, delivery errors, and communication issues regarding specific complex installations. A few consumers also mentioned facing scheduling delays, coordination challenges, or frustrating customer service interactions before their issues were successfully resolved.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficient and professional... See more

Staff

Customers had overwhelmingly positive experiences with the staff, noting that team members from sales to... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent standards of windows,... See more

Product

Reviewers mention positive feedback about product quality, expressing delight with their new windows, doors,... See more

Customer service

People report positive experiences with customer service, noting that the team is friendly, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From initial enquiry to the job being completed it has been a great experience with Clyde Windows. Great advice in selecting our doors,clear and good value pricing.Communications spot on at all times.... See more

Company replied

Rated 5 out of 5 stars

I contacted Clyde windows and doors after researching for a new upvc door. There was no hard sales pitch and the engineer came out and measured up, talked me through all the options and types of doors... See more

Company replied

Rated 5 out of 5 stars

I have used Clyde Windows & Construction many of times and have never had any complaints ,ive always dealt with Owen who has been amazing help, I had couple of issues with my patio doors that was fitt... See more

Company replied

Rated 5 out of 5 stars

Always a worry getting workmen into your house but Clyde windows were no problem, they done a fantastic job in the time they set out. Would recommend this company if you need new windows or doors

Company replied


Company details

  1. #4 of 45 best companies in Double Glazing Installer
  2. #6 of 29 best companies in Conservatory Specialist
  3. #8 of 53 best companies in Construction company
  4. #2 of 39 best companies in PVC windows supplier
  5. #4 of 39 best companies in Window installation service

Information provided by various external sources

We are very proud of the quality of service and high quality of conservatories and sunrooms all of which have superb energy efficiency qualities as do our conservatory roof replacement products, With around 35+ employees in Scotland, we have our on manufacturing factory, we can keep costs down by cutting out the middle man. We are a small to medium enterprise who are "big enough to cope yet small enough to care" We cover all of central Scotland and more from Carlisle to Arbroath. Our company started in 2010 however we have recruited a highly experienced team, most of which 20 years + experience in this industry. All our staff have specialised experience and training in their own specific field for surveying, manufacturing and installing high quality energy efficient products. We pride ourselves on customer service and excellent feedback therefore we do not use hard pressure sales tactics like some competitors. We offer genuinely FREE No Obligation Quotes and Consultations. We only use experienced surveyors to survey & produce / supply 3D drawings in the clients home. We wont pressure you for any decisions based on impulse and all our contracts include a cooling off period All our customer facing staff that visit your home from sales advisers, surveyors to construction workers, fitting staff, electricians and plumbers Hold all appropriate certification for their trade & all our customer facing staff have been checked (Disclosure Scotland) by us before employment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

769 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(769)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolute five-star experience

Absolute five-star experience from start to finish!
From the very first contact, the office staff were warm, professional, and incredibly efficient at keeping me updated and answering all my questions leading up to the installation. Communication couldn't have been better.
When installation day arrived, Charlie and his team were nothing short of exceptional. They arrived on time, worked tirelessly, and treated my home with the utmost respect. Their craftsmanship and attention to detail are second to none—the windows look stunning, fit like a glove, and everything was left spotless when they finished.
It is rare to find a company that delivers such top-tier customer service combined with flawless workmanship. If you are looking for new windows and want a stress-free experience, look no further than Charlie and his team. Highly recommend!

28 August 2026
Rated 4 out of 5 stars

Communication FROM company Poor. Installation Good.

Communication from company was poor, given initial installation date for a "straightforward 2 day job" was 8/12 weeks. Survey carried out as expected, but at 10 weeks, had heard nothing as to start date. It was all phone calls FROM me to Larkhall to try & have a start date within the 12 weeks confirmed. Their suggested date was 14 weeks after contract date. Finally, & helpfully, Gavin interceded and job was booked to start on 13th week. All hassle & stress, when we had the best dry summer in years, so no weather issues. No reasons were given for the extra delays, other than they were 'very busy'.
Weather finally made installation more difficult, with driving rain showers in the two days on site, but Jason, Findlay & Derek worked on tirelessly throughout the weather conditions and job was completed on the second day. It now looks a solid, robust new conservatory roof.
2* for Communication 5* for the installation Team making an overall 3.5*, so it's a 4*.

5 September 2026
Rated 5 out of 5 stars

Professional and reliable.

What's not to like! A joy to deal with this company. Thoroughly professional in every way - from office staff to sales and surveyor and finally the installation team. No fuss. No high pressure sales. And everyone arrived at the booked time.

4 September 2026
Rated 5 out of 5 stars

Bespoke orangery extension

We had an excellent experience using Clyde Windows & Construction for our extension project and would highly recommend their services!

After being badly let down by a previous company, they took on full ownership of our proposal whilst respecting and maintaining every detail of our original application. With great open communication from the outset and throughout, we were provided with helpful updates and very quick responses to any queries.

All of the various tradesmen involved were prompt, professional and accommodating at every stage, with any minor issues presented addressed efficiently. The turnaround from initial consultation to completion was impressive, especially considering the weather extremes endured, and we are delighted with the look and quality of the finished article. The fact we experienced no hassle, alterations, hidden fees or disappointment whatsoever was highly commendable and such a relief.

Thanks once again for a job very well done!

31 August 2026
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

What a fantastic review, Andy. Taking over an extension project after you had been badly let down elsewhere came with an added responsibility to give you confidence that everything would be handled properly, so it’s particularly rewarding to read this.

We’re pleased we could preserve the details of your original proposal while taking ownership of the project, and that the communication, workmanship and coordination of the different trades made the whole experience straightforward and hassle-free.

Your comments about there being no unexpected alterations, hidden costs or disappointments mean a great deal to us. Most importantly, we’re delighted that the finished extension has lived up to your expectations.

Thank you for putting your trust in Clyde Windows & Construction and for such a strong recommendation. We hope you enjoy your new space for many years to come.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Great Service

From start to finish I have been delighted with the service from Clyde Windows.
From the initial contact and survey everything went smoothly.
I was having other work done in my flat, the company managed to install the bathroom window earlier to tie in with this work.
When it came to the full installation the guys managed the job with a minimum of fuss and mess.
Overall a First Class experience.

27 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

A first-class experience is exactly what we want our customers to come away with, so thank you for sharing this, Al.

We’re particularly pleased that we could accommodate the earlier installation of your bathroom window to fit around the other work taking place in your flat. It’s also great to hear the main installation was completed smoothly, with minimal fuss and mess.

Thank you again for choosing Clyde Windows and for the 5-star review.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Thumbs up from me. 👌👍

Really positive experience with Clyde Windows. From initial query, sales, survey and installation was without fault. Professional and very happy with the service, product and installation. Would buy again from this supplier.

31 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thanks for the thumbs up, Andy! 👌👍

It’s good to hear that every stage, from your initial enquiry and sales appointment through to the survey and installation, went exactly as it should.

Knowing you’re happy with the service, the finished product and the installation — and that you’d choose Clyde Windows again — is a great endorsement for the whole team.

Thanks for the 5-star review and your support.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Happy with Clyde Windows.

Happy with service received from order process to completion of fitting of windows,

28 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thank you, William. It’s good to know you were happy with the service throughout, from placing your order right through to the completed installation.

We appreciate you choosing Clyde Windows for your new windows and taking the time to leave us a positive review.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Had a very good experience

Had a very good experience. They were helpful. There was a mix up. They dealt with it and I am very happy with the end result. The staff were very tidy.

21 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thank you, Mrs McElholm. It’s particularly good to hear that, when a mix-up occurred, our team dealt with it properly and made sure you were happy with the end result.

We also appreciate your comments about how helpful and tidy everyone was. We know that how a problem is handled can be just as important as the work itself, so your feedback means a lot to the team.

Thank you for choosing Clyde Windows & Construction and for the 5-star review.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Technically sound

Cheerful, communicative, willing to explain each move.

Did I miss out knowledgeable?

26 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Cheerful, communicative, helpful and yes – definitely knowledgeable too! Thanks, John.

It’s always good to hear that our team took the time to explain what they were doing rather than simply getting on with the job. Keeping customers informed and answering questions along the way is an important part of the service.

Thanks for taking the time to leave us a 5-star review.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

The workers turned up on time done a…

The workers turned up on time done a fantastic job quality of windows and doors were fantastic would recommend using this company 👌

26 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thanks for the fantastic feedback and recommendation!

It’s great to hear that the team arrived when expected, did such a good job and that you’re equally impressed with the quality of your new windows and doors.

We really appreciate you choosing Clyde Windows & Construction and hope you enjoy the finished result for many years to come.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Excellent customer care

While I was very happy with the whole process of ordering and fitting windows and doors, the company excelled in after sales care, promptly fixing any issues which arose under the guarantee.
Highly recommended for their professionalism and customer care

2 June 2026
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thank you for such a positive review. It’s especially rewarding to hear your comments about our after-sales service.

We stand behind the products we install, and our guarantees are there for a reason. If an issue does arise afterwards, we believe the real measure of good customer service is how quickly and professionally it’s dealt with.

We’re glad the whole experience, from ordering and installation through to the support afterwards, has given you the confidence to recommend us.

Thank you for choosing Clyde Windows & Construction.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Very good customer service

Issue with new doors, fixed on second visit, very good customer service.

18 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thank you, Mr Fleming. While we’d always prefer everything to be perfect first time, we know that occasionally an issue can arise. What matters is making sure it’s put right and the customer is looked after.

We appreciate your patience while we resolved the issue with your new doors, and it’s good to hear that our customer service left such a positive impression.

Thank you for the 5-star review.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Being available when I connected and…

Being available when I connected and returning calls when required. The staff who fitted the windows were exceptionally present and helpful. For holding the cost due to the time Presbytery took to pass quote.

21 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thank you, Margaret. We really appreciate your comments, particularly around the communication and responsiveness of our team throughout the process.

We understand that projects involving organisations such as the Presbytery can sometimes take a little longer to progress through the necessary approvals, so we were happy to honour the agreed price while that process took place.

It’s also great to hear such positive feedback about our fitting team and how helpful they were on site.

Thank you to everyone at Forth Church for choosing Clyde Windows & Construction.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Appointment made to repair the window

Appointment made to repair the window. Arrived at agreed time. Work carried out quickly and to a high standard. Highly recommended,

21 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thanks for the recommendation, John. It’s good to know everything happened exactly as arranged – the team arrived at the agreed time, got the repair completed efficiently and, most importantly, left you happy with the standard of the work.

We appreciate you taking the time to share your experience with us.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

John from Clyde windows came today and…

John from Clyde windows came today and installed new windows. Can’t fault anything done a great job and am very pleased with them . They look absolutely great. Thank you Danny .

20 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

What a lovely review, Jacqueline. We’ll make sure John sees your comments – there’s nothing better for our fitting teams than hearing how much a customer loves the finished result.

It’s great to know your new windows look fantastic and that you’re so pleased with the work carried out.

Thank you for choosing Clyde Windows & Construction, and we hope you enjoy your new windows for many years to come.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Glad I went with Clyde Windows and…

Glad I went with Clyde Windows and Construction to replace 2 upstairs windows. The whole team were friendly and helpful from start to finish. Windows look great, thanks

19 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thanks, Michael. It’s great to hear that you’re happy you chose Clyde Windows & Construction for your replacement windows.

We’re pleased the whole team made the process easy and straightforward from the first contact through to the installation, and even better to know the finished windows look great.

Thank you for choosing us and for taking the time to leave a review.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Staff helpful and efficient from start…

Staff helpful and efficient from start to finish.

17 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thanks, Iain. It’s always good to hear that our team provided a helpful and efficient service throughout.

We appreciate you choosing Clyde Windows & Construction and taking the time to leave us your feedback.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 4 out of 5 stars

Excellent Service and Quality

We had a high level window replaced after a hinge failure and all the staff from office to final install today were outstanding. They completed the job efficiently, swiftly and completely tidied up and removed the old window.

The window quality is excellent. Communication, original survey and office communication was excellent.

It would have been 5 stars however I do feel the time from order to install was a lot longer than I would have expected, although I was kept informed.. That said it doesn't detract from the quality of the product and service.

I would certainly recommend them.

20 August 2026
Unprompted review
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thank you, Robert, for taking the time to leave such a detailed review and for your kind comments about our team, communication, installation and the quality of your new window.

We completely appreciate your comments regarding the lead time. We are always upfront with customers about our expected timescales at the point of order and, as you mentioned, we make a point of keeping customers informed throughout the process.

Our lead times are largely a reflection of the volume of work we have booked and, importantly, the way we choose to operate.

It is common within our industry for companies to use subcontracted fitting teams who may install for a number of different firms, allowing additional installation capacity to be brought in when required and lead times to be reduced.

That isn't how we operate.

We use our own employed fitting teams and carefully manage our installation diary around the capacity of those teams. It can sometimes mean customers wait a little longer, particularly during busy periods, but it allows us to maintain greater control over the standard of workmanship, customer service and accountability from start to finish.

We would never compromise those standards simply to reduce a lead time.

We're delighted that, despite the wait, you were so pleased with the finished window and the service you received. Thank you again for your patience, your recommendation and for choosing Clyde Windows & Construction.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

Would use again.

Will definitely use again for any issues going forward. The gentleman who came to fix my windows was friendly and professional, in and out in no time. Very pleased with the result. Great service and I would highly recommend.

18 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thank you for the great feedback. It’s good to hear that our technician was able to get everything sorted quickly while still making a professional and friendly impression.

A straightforward repair with minimal disruption is exactly how these visits should be, so we’re pleased you’re happy with the result.

We really appreciate the recommendation and will be happy to help again if you ever need us.

The Customer Care Team
Clyde Windows & Construction Ltd

Rated 5 out of 5 stars

New Door & Side Panel

Great service from sale through to install. Delighted with quality of product and work of staff on our installation day, finish is so tidy. Extremely happy with Clyde Windows and definitely use them for any future requirements.

18 August 2026
Clyde Windows & Construction Ltd logo

Reply from Clyde Windows & Construction Ltd

Thanks for the fantastic feedback, Ian. A quality installation is all about the details, so it’s particularly good to hear how impressed you are with the finish and the care taken by our team on the day.

Knowing you’d choose Clyde Windows & Construction again for any future work is a great compliment and one we really appreciate.

Enjoy your new installation, and thank you again for choosing us.

The Customer Care Team
Clyde Windows & Construction Ltd

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look