Incredibly quick delivery. Items always arrive well packaged. The products I've ordered from them are excellent and they offer competitive prices. Sadly I completely forgot to use the discount code... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Sweet shop
- also in
- Gift shop
Information provided by various external sources
Chocolate Trading Company have the widest range of premium chocolates available online in the UK. From superior quality chocolate gift boxes through to economically priced chocolate ingredients and decorations.
Luxury Chocolate Gifts Online
Written by the company
- Excellent Customer Service
- Ordering on the website is easy and they update you with your orders progress each step of the way. Receive a next day delivery on an order placed by 4pm the day before. Earn loyalty points with every order to bank or redeem on future orders.
Free Gift Message
Include a Free Chocolate Gift Message with Every Order
Contact info
The Old School, Byrons Street, Macclesfield, United Kingdom
- 01625 508224
- enquiries@chocolatetradingco.com
- chocolatetradingco.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good price and item arrived very well…
Good price and item arrived very well packed and on time.
Ordered from Canada to go to London - Easy!
I ordered from Canada to go to a friends place in London and it was easy and fast. Perfect
Quick delivery and always high quality…
Quick delivery and always high quality products!
Love the Chocolate Trading Company as…
Love the Chocolate Trading Company as they are the only ones that do the proper vermicelli and I can also get the bigger bags of chocolate.
Glad to see that they have a long shelf life too.
I do always use the DPD delivery as I know it will come on time.
Thank you
The chocolate provided is top quality
The chocolate provided is top quality. Ordering is easy and delivery is prompt.
Incredibly quick delivery well packaged
Incredibly quick delivery. Items always arrive well packaged.
The products I've ordered from them are excellent and they offer competitive prices. Sadly I completely forgot to use the discount code they had sent me. I was too eager to checkout and couldn't go back to add it.
very good quality products
very good quality products and a quick as lightening delivery service
Very helpful when the postal service…
Very helpful when the postal service sages my items
Can not fault the service!!!
Had a mislabelled parcel but Jonathan in customer serviced sorted it out immediately….fabulous service, could not fault them….would definitely recommend them…👍✔️
Best chocolate in a long time.
Have used this company for a long time…
Have used this company for a long time and each time they are exceptional. Their quality of products and choice together with good customer service makes them a winner. Delivery is spot on!
Would certainly recommend.
Jen
A good company to do business with
Delivery is speedy and the packaging is good. A very reliable company. The quality of the chocolate is
superb too. Will buy from Chocolate Trading Company time and again. Thank you very much.
A package from The Chocolate Trading Co…
A package from The Chocolate Trading Co is always one of the highlights of any given month for me.
Super quick delivery
I’m delighted with the chocolate butterflies and they arrived so quickly, beautifully packaged.
I made a mistake when ordering and customer services were brilliant!
Thank you all!
Excellent chocolate selection
Excellent chocolate selection, excellent delivery service.
A nice good experience
The ease of use of their website. The notices on products saying if they were out of stock. The good selection of products on their website. The emails sent about purchases and updates are great. A very good reliable company.
Delicious chocolate
I ordered milk and white chocolate. I have ordered both of these before and they both are delicious. I am making ganache with both of them for filling and covering my son’s wedding cake.
I love these no soy lecithin boxes
I love these no soy lecithin boxes. So yummy. Only dock one start bc it said my fav crème brûlée was included and that’s the reason I bought the box but it was not there. :( the Tarim is amazing. The sea salt caramel sooo goood. The fruit ganaches make my day. I wish there was a big choose your favs box. Please never stop existing. I see lots of your stuff is sold out atm. Please don’t be discontinuing my fav reason for shopping with you. Ohhhh and those Willies chocolate bars are so wonderful too!
A high quality product
First time order.
Very happy with taste and presentation.
Very quick well packaged delivery.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.