I ordered dulce de leche, which often arrives slightly broken or opened when I buy from other sellers. However, Casa Argentina made sure it arrived quickly and in perfect condition. I also ordered Ch... See more
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Good website, clear info esp fresh/frozen Food arrived promptly on a Saturday at no extra cost me thinks Most importantly, quality of food was great - Argentinian style sausages and morcilla... See more
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We ordered meat from Casa Argentina for a BBQ at home over the May bank holiday, as it’s Argentina’s national day and we really wanted to celebrate it from the UK. It turned out to be the perfect choi... See more
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Excellent service, including next delivery which was an absolute winner. Products fantastic! it has been my first time ordering with Casa Argentina, but the entire process was super easy. Also the fac... See more
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Company details
- #5 of 47 best companies in Catering food and drink supplier
About Casa Argentina Limited
Written by the company
The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014
Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.
Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.
Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.
Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.
100% Money back Guarantee
We remove the risk from our customers by offering a 100% money back guarantee.
How does the 100% Money Back Guarantee work at Casa Argentina?
At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions:
1. Eligibility Period for the 100% Money-Back Guarantee
Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items.
2. Condition of Returned Products
To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund.
For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund.
3. Proof of Purchase Requirement
To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly.
4. Return Shipping Costs
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit.
5. Inspection and Refund Approval Process
Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase.
6. Exclusions from the 100% Money-Back Guarantee
The 100% Money-Back Guarantee does not apply to:
Products damaged due to improper handling, storage, or use by the customer.
Products returned after the 7-dayeligibility period.
Items purchased during sales or promotions.
7. How to Request a Refund
To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions.
8. Policy Changes
Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination.
Contact Us
For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.
Contact info
Unit 3, 77 Sumner Road, CR0 3LN, London, United Kingdom
- 02085401222
- info@casaargentina.com
- casaargentina.com
4.9
Excellent
925 reviews
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Replied to 100% of negative reviews
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Delivery Updates
Casa Argentina called me once they realised their delivery partner was going to be late in delivering my order.
Something I've not experienced with any other company.
3 September 2026
A++++
⭐⭐⭐⭐⭐
Great experience from start to finish. The buying process was quick and easy, and the item was exactly as described. Shipping was fast, the package was well packed, and everything arrived safely and in perfect condition. Very happy with my purchase and would definitely buy from this seller again. Highly recommended!
2 September 2026
As always
As always, Casa Argentina kept me informed about the delivery of the products I had bought and took great care, especially when it came to frozen items to make sure that they arrived in good condition.
1 September 2026
Order from Casa Argentina it’s always a…
Order from Casa Argentina it’s always a guarantee of quality, fast delivery and most importantly, amazing customer service.
3 September 2026
Unprompted review
Best steaks I’ve eaten — perfect birthday gift
Received a steak gift box from Casa Argentina for my birthday and it was outstanding. I eat a lot of steak as I follow a carnivore diet, so I’m fairly picky, and this is the best I’ve had. Quality was fantastic, tender, full of flavour, and just brilliant. Packaging was excellent too; everything arrived well protected and in great condition. Couldn’t have asked for a better birthday gift. Highly recommend.
28 August 2026
Unprompted review
Reply from Casa Argentina Limited
Hola William,
What a fantastic birthday present to receive! 🎁🥩
It’s brilliant to hear that the steaks lived up to the expectations of someone who takes their steak seriously.
Tender, full of flavour and cooked just the way you like it, that’s exactly what we want when our meat reaches your table.
And we’re really pleased everything arrived in perfect condition too. We put a lot of care into the packing, especially when it comes to protecting the quality of the meat on its journey.
Thank you for the recommendation and for choosing Casa Argentina for such a special gift. We hope there are plenty more steak nights to come!
Un abrazo,
Casa Argentina
!t's all getting better and better every time!
We've been buying from Max and Casa Argentina for many years, mostly yerba mate and discs for empanadas. We're always super impressed with the packaging and speed of delivery, the quality of the food and the friendliness and dedication of the team. And it's all getting better and better every time. Thank you Max and team!
4 September 2026
Unprompted review
Reply from Casa Argentina Limited
Hola,
This is such a lovely review from a long time customer. 🇦🇷
Knowing you’ve been with us for many years, from your yerba mate to your empanada discs, makes these words mean even more. We’re especially happy to hear that the quality, speedy delivery and care from our team continue to hit the mark.
We’re always looking for ways to make Casa Argentina better, so hearing that it’s getting better and better every time is honestly fantastic.
Thank you for sticking with us over the years and for taking the time to share this. It really means a lot to Max and the whole team.
Un abrazo,
Casa Argentina
Great
Great, arrived super fast, great customer service they even replied to me on a weekend. Super happy with the products, everything arrived in perfect condition
26 August 2026
Unprompted review
Reply from Casa Argentina Limited
Hola Camila,
That's fantastic to hear, thank you for the lovely feedback!
We're especially glad our team could help you over the weekend and that everything arrived safely and in perfect condition. Fast delivery is one thing, but knowing there's someone on the other end when you need a hand is just as important to us.
Enjoy your goodies, and thank you for choosing Casa Argentina!
Un abrazo,
Casa Argentina Team
Consistent quality and service
great products, delivered quickly and keeping my updated. I am recommending this company. Continue helping us to have the best products.
25 August 2026
Unprompted review
Reply from Casa Argentina Limited
Hola Alejandro,
Thank you for recommending us!
It's wonderful to know you're enjoying the products and that your orders are reaching you quickly, with the delivery updates keeping you informed along the way.
Your kind words mean a lot, and we'll certainly keep working hard to bring you the quality you expect.
Thanks again for your support and for spreading the word about Casa Argentina.
Un abrazo,
Casa Argentina Team
Great selection, great quality
Great selection, very easy ordering, prompt delivery and great quality of the food - 5 stars all around.
22 August 2026
Unprompted review
Reply from Casa Argentina Limited
Hola Michael,
Five stars all around, we’ll happily take that! ⭐️
It’s fantastic to know you enjoyed the variety of products, found ordering straightforward, and were happy with both the delivery and the quality of the food. We want the whole experience to feel effortless, from choosing your favourites to opening the box at your door.
Thank you for choosing Casa Argentina and for the great feedback. We hope to see you back for your next order soon!
Un abrazo,
Casa Argentina Team
Excellent products
19 August 2026
Unprompted review
Reply from Casa Argentina Limited
Hola Liliana,
Thank you for the kind words!
We're really pleased that you enjoyed the products. We put a lot of care into sourcing and selecting what we offer, so it's always lovely to know that the quality came through.
We appreciate your support and hope to see you back at Casa Argentina again soon.
Un abrazo,
Casa Argentina Team
Reply from Casa Argentina Limited
Hola Ivan,
Thank you for taking the time to leave us a review!
It's great to know you were happy with the quality of your order and that everything arrived smoothly. We really appreciate the vote of confidence, and it'll be a pleasure to have you back when you're ready for your next order.
Un abrazo,
Casa Argentina Team
So Good
Very clear website, smooth experience from ordering to delivery. Extremaly good products, we will order again
6 August 2026
Reply from Casa Argentina Limited
Hola Celine,
Thank you so much for your wonderful review!
We're delighted to hear you found our website clear and the whole experience smooth from ordering right through to delivery. It's fantastic to know you were so impressed with the quality of our products as well.
Thank you for your support, and we're looking forward to welcoming you back for your next order!
Un abrazo,
Casa Argentina Team
Tasty Iberian ribs.
Thank you so much, just a little order for me but it was the highlight of my family BBQ. The Iberian ribs were delightful, wonderful flavour with just the simple salt and pepper cover. And the ribeye was so very tender and tasted wonderful. Great delivery service as well. All in all, very impressed and we will be back for more!
15 August 2026
Unprompted review
Reply from Casa Argentina Limited
Hola Robert,
Thank you so much for such a lovely review!
We're absolutely delighted to hear that your "little order" became the highlight of your family BBQ! That's exactly what we love to hear. ❤️
The Iberian ribs with a simple salt and pepper seasoning sound delicious, and we're so pleased you enjoyed the tenderness and flavour of the ribeye too. Sometimes, when you've got great meat, keeping things simple is all you need.
Thank you for your kind words about the delivery service as well. We're thrilled you were so impressed with the whole experience, and we can't wait to be part of your next family BBQ!
Un abrazo,
Casa Argentina Team
Always the best!
As usual fantastic service for amazing products. The value for what you get is great !
6 August 2026
Reply from Casa Argentina Limited
Hola Karla,
Thank you so much for your wonderful review!
We're delighted to hear that our service continues to meet your expectations and that you're enjoying our products. It's especially lovely to know that you feel the value reflects the quality you receive, that's something we work very hard to achieve.
Thank you for your continued support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Great service next day delivery great…
Great service next day delivery great !I love my empanadas
3 August 2026
Reply from Casa Argentina Limited
Hola Paula,
Thank you so much for your lovely review!
We're delighted to hear you enjoyed our next-day delivery service and, most importantly, that you love our empanadas! They are one of our favourite Argentine treats too.
Thank you for your support, and we look forward to sending you many more delicious empanadas in the future.
Un abrazo,
Casa Argentina Team
Reply from Casa Argentina Limited
Hola Karen,
Thank you so much for your lovely review!
We're delighted to hear you enjoyed both the service and the food. Comments like yours mean a great deal to our team and remind us why we're so passionate about bringing authentic Argentine flavours to our customers.
Thank you for your support, and we look forward to serving you again very soon.
Un abrazo,
Casa Argentina Team
Excellent service as always!!
6 August 2026
Reply from Casa Argentina Limited
Hola Ludmila,
Thank you so much for your kind review!
We're delighted to hear that our service continues to meet your expectations. Knowing that our customers return to us and consistently have a great experience means a great deal to the whole team.
Thank you for your continued support, and we look forward to serving you again very soon.
Un abrazo,
Casa Argentina Team
Buyion online was easy and delivery was…
Buying online was easy and delivery was prompt.
7 August 2026
Unprompted review
Reply from Casa Argentina Limited
Hola Maria,
Thank you for your lovely review!
We're delighted to hear that ordering online was easy and that your delivery arrived promptly. Providing a smooth shopping experience from website to doorstep is exactly what we aim for.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
The best supplies for a S-tier bbq
The best supplies for a S-tier bbq. Thanks to everyone at Casa Argentina for being so helpful! Great communication about delivery and products.
6 August 2026
Unprompted review
Reply from Casa Argentina Limited
Hola Hugo,
Thank you so much for your fantastic review!
We're thrilled to hear that our products helped create an S-tier BBQ 😄. That's exactly the kind of asado experience we love to be part of.
It also means a great deal to know that our team was helpful and that the communication around delivery and products met your expectations. We work hard to make every order feel smooth and personal from start to finish.
Thank you for your support, and we can't wait to help with your next BBQ.
Un abrazo,
Casa Argentina Team
Very quick delivery
Very quick delivery, on the date agreed. Products supplied were as ordered. i will be recommending Casa Argentina to Argentine relatives in London area.
4 August 2026
Unprompted review
Reply from Casa Argentina Limited
Hola John,
Thank you so much for your fantastic review!
We're thrilled to hear that our products helped create an S-tier BBQ 😄. That's exactly the kind of asado experience we love to be part of.
It also means a great deal to know that our team was helpful and that the communication around delivery and products met your expectations. We work hard to make every order feel smooth and personal from start to finish.
Thank you for your support, and we can't wait to help with your next BBQ.
Un abrazo,
Casa Argentina Team
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