Booking made on line for a car detail wash at Stratford. When I arrived and showed booking reference, staff was not sure what package I booked, and started asking me if I wanted if I wanted addition... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are The Carwash Company, market leaders in hand car washing and valeting. Our locations cover the length of the country, from Inverness to Southampton, and we are adding new locations all the time.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ivan at the Palace car park did a 10/10 job. I’ve got one of those matt black coloured cars so no wax etc. The car now looks like new. Great service, great price. Also the location is perfect as car park was rammed today so a win win. I’ll be back.
Super friendly. Efficient and I was pleased with the car wash.
This was at the palace car wash in harlequin.
Watford palace car done a fantastic job of cleaning my no dirt left on it and a near perfect finish
⭐⭐⭐⭐⭐
Excellent car wash service!
I had my car cleaned at the Car Wash in the Red Car Park at Meadowhall, and I’m very happy with the result. Gabbier did an excellent job — he was friendly, professional, and paid great attention to detail. My car looked spotless and like new when he finished.
Thank you, Gabbier for the great service! I would definitely recommend him and will be coming back again. 🚗✨
Had a great experience at the Reading branch. Sajmir took great care of us, and the car looks great. He was really understanding about all of the oddities of the car, and the result was top-notch and done in record time. Highly recommended.
I had a very good experience at the car wash company plymouth drake circus.
I had very good experience at Plymouth site drake circus Sabjan done amazing job I will recommend to anyone you should try them
First time using this car wash and I’m genuinely impressed. I went for a full interior clean and the car honestly looks and feels like new again.
The guys were very professional, friendly and clearly took their time to do the job properly. Everything was cleaned to a really high standard and the attention to detail was excellent.
Extremely satisfied with the result and definitely worth the money. I’ll be coming back again and would happily recommend them to anyone looking for a proper, professional car clean. 5 stars from me! ⭐⭐⭐⭐⭐
I recently visited the Car Wash in Bristol Cabot circus earlier last week Saturday for their platinum wash, on my Dacia but unfortunately, my experience was far from satisfactory. I was very disappointed with the quality of the exterior clean there was still visible dust left on the mirrors
The interior fared even worse. The cup holder was clearly missed and hadn't been cleaned at all, making it obvious it was overlooked. Furthermore, my car sustained damage to the interior during the wash
To add to the frustration, the owner initially tried to charge me more, claiming it wasn't the "right wash" for the job, only to eventually concede and provide the platinum service
Given the poor exterior finish, the missed interior details, the damage to my car, and the initial upselling attempt, I cannot recommend Car Wash Bristol. I will be back for a chat regarding the damage. Save your money and look elsewhere. THE PHOTOS WILL COME OUT TOO!!!
Reply from The Carwash Company
Paid online £39 arrived and the guy was adamant I was paying an extra £50 to get outside waxed as the inside of my car was clean( it was dirty) all he wanted was to clean the outside which was obviously a bigger charge. Told him I don’t need a wax and he then said £10 extra for me to give you a good clean. Came back and car was barely touched inside is still dirty, windows are filthy. Absolute rip offs if you don’t spend extra then they don’t clean your car properly
Reply from The Carwash Company
Another excellent experience. We wanted the car thoroughly cleaned inside and out in order to sell it and the guys did an amazing job. It has been completely transformed from a very grubby old car used mostly for dog walking and taking stuff to the dump into a sparkling nearly new condition.
This was the first time I have used The Carwash Company and I booked for 09.30 on a Bank Holiday, so I was the only customer as far as I could see!
I left the car with them for an hour and when I came back it had been really well cleaned, inside and out, and I will definitely use them again.
HORRIBLE EXPERIENCE!
Had my car cleaned here in bristol cabot circus a few days ago and it was horrible i paid £75.95 and i had crumbs on the floor and the windows were all smudgy and just found out that they don’t use water so that explains why the car wasn’t even cleaned properly on the outside. I am really upset with this experience. i wish i could give less stars.
Reply from The Carwash Company
I came back I paid for my seven seater and hadn’t cleaned the back two seats not impressed
Reply from The Carwash Company
Brilliant service from George in pink car park. Did an amazing job, good price and great service.
This was my first experience of the Carwash Company.
It was easy to book an appointment to get my car washed and valeted. I chose a time convenient for me and found it available.
Although I arrived early for the booking, I was welcomed and offered additional services at a discounted rate. I also had the car parking fee paid for me. That's a nice touch as I had expected to pay for parking.
The car was ready as promised and was really clean .
I would certainly use this facility again.
Wouldn't waste your money. Paid £100 for a service at their Inverness site and the car came out as dirty as it went in. Its a new car and didnt even need that much cleaned. They also stained the plastics. Customer service are of no use, given the runaround by two agents.
Reply from The Carwash Company
Really lovely team got my car looking beautiful after an interior and exterior valet at silverburn. They completed it super quick too which was so helpful! Really nice guys too! Thank you 😄
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.