Compare Club Reviews 

10,202
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,900 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for providing clear explanations, taking ample time to listen carefully, and helping secure significant savings on energy and insurance policies. Consumers find the overall transfer process remarkably straightforward and deeply appreciate the polite, patient assistance received throughout their interactions. However, some customers also noted that prices occasionally ended up higher than expected or experienced unexpected increases in policy excess costs after switching. A few people mentioned having difficulty reaching out to support afterward or feeling misled regarding the actual plan details and rates.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their extensive knowledge of insurance, energy,... See more

Service

Consumers find service to be positive, helpful, and efficient. Reviewers note that representatives clearly... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as helpful, patient, and... See more

Price

Customers had positive experiences with price, reporting substantial savings on their energy, gas, and... See more

User experience

People report positive experiences with user experience, highlighting how helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone has been so helpful. Very knowledgeable about insurance, energy and internet needs. Everything was explained clearly so I can understand. They ended up saving me a substantial amount of mo... See more

Rated 5 out of 5 stars

I had not been concerned about my private health insurance but when a call came in from Compare Club I thought I should find out if I could save some money. The caller asked some questions and offered... See more

Rated 5 out of 5 stars

I'm always a little suss when it comes to market comparrisions but in this case the market comparision expert I spoke to (Bec) was just that, an expert! Professional, courteous, thorough and a j... See more

Rated 5 out of 5 stars

The agent I spoke to ( Wendy Oxenham ) was extremely pleasant, knowledgeable and legible. Its because of her call that I decided to change my Health fund and upgrade my cover. She gave me details of... See more


Company details

  1. Financial advisor
  2. Health insurance agency
  3. Life Insurance Agency
  4. Mortgage broker
  5. Price comparison site

About Compare Club

Written by the company


compareclub

Saving money made simple.

We make it quick and easy for Australian households to cut their costs.

  • It's Free - We're free. No hidden fees or agendas.
  • It's Simple - We're quick. Compare and save in just a few minutes.
  • It's Personal - We're experts. We've been saving you money since 2008.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

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4.6

All reviews

(10,202)

2,756 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Uprade

Whilst I have been moved to a much cheaper plan the staff member was unable to do anything about the current bill I have which is due on the 7 September. Hence the 3 stars not 5.

31 August 2026
Rated 5 out of 5 stars

My experience

My experience came from the knowledge that the person I spoke to had & could answer my questions. I have used his knowledge & he has helped me change my supplier to another for a better rate.
It is too early to tell if I am completely satisfied & happy as I have just signed up & changed over.

30 August 2026
Rated 5 out of 5 stars

Everyone has been so helpful

Everyone has been so helpful. Very knowledgeable about insurance, energy and internet needs. Everything was explained clearly so I can understand. They ended up saving me a substantial amount of money on my energy and internet. I am very happy. What an amazing service. I would highly recommend Compare Club.

31 August 2026
Rated 2 out of 5 stars

No happy

No happy. Prices are higher than I was paying previously. I have left several messages for person who signed me up (Alan) but have not received a response. I am considering cancelling.

8 July 2026
Rated 5 out of 5 stars

Doesn't hurt to check ...

Rang Compare club just to check on my electrity plan. Katherine was friendly, professional and very helpful-no hard sell, just explained everything clearly and quickly. Thank you

30 August 2026

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