Compare Club Reviews 

10,193
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,900 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for providing clear explanations, taking ample time to listen carefully, and helping secure significant savings on energy and insurance policies. Consumers find the overall transfer process remarkably straightforward and deeply appreciate the polite, patient assistance received throughout their interactions. However, some customers also noted that prices occasionally ended up higher than expected or experienced unexpected increases in policy excess costs after switching. A few people mentioned having difficulty reaching out to support afterward or feeling misled regarding the actual plan details and rates.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their extensive knowledge of insurance, energy,... See more

Service

Consumers find service to be positive, helpful, and efficient. Reviewers note that representatives clearly... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as helpful, patient, and... See more

Price

Customers had positive experiences with price, reporting substantial savings on their energy, gas, and... See more

User experience

People report positive experiences with user experience, highlighting how helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone has been so helpful. Very knowledgeable about insurance, energy and internet needs. Everything was explained clearly so I can understand. They ended up saving me a substantial amount of mo... See more

Rated 5 out of 5 stars

I had not been concerned about my private health insurance but when a call came in from Compare Club I thought I should find out if I could save some money. The caller asked some questions and offered... See more

Rated 5 out of 5 stars

I'm always a little suss when it comes to market comparrisions but in this case the market comparision expert I spoke to (Bec) was just that, an expert! Professional, courteous, thorough and a j... See more

Rated 5 out of 5 stars

The agent I spoke to ( Wendy Oxenham ) was extremely pleasant, knowledgeable and legible. Its because of her call that I decided to change my Health fund and upgrade my cover. She gave me details of... See more


Company details

  1. Financial advisor
  2. Health insurance agency
  3. Life Insurance Agency
  4. Mortgage broker
  5. Price comparison site

About Compare Club

Written by the company


compareclub

Saving money made simple.

We make it quick and easy for Australian households to cut their costs.

  • It's Free - We're free. No hidden fees or agendas.
  • It's Simple - We're quick. Compare and save in just a few minutes.
  • It's Personal - We're experts. We've been saving you money since 2008.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.6

All reviews

(10,193)

2,745 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service outstanding

Customer service outstanding. My consultant Baptiste Decraene was very patient as I was waiting for the loyalty discount from my supplier which was due in August. As soon as I contactrf him that I was ready to proceed he revised the plan he had original suggested and found a better one for me. He spend the time explaining the suggested plan and answered any questions I had. Baptiste made the change over very easy. He is a great asset to your Customer service team.

2 September 2026
Rated 5 out of 5 stars

I spoke to Hussain on Wednesday 3rd September

I spoke to Hussain on my Wednesday the 3rd of September appointment. He was a great help we got power & gas accounts sorted. And was offered other plans.
But I didn't need them at the moment. I will be telling my friends about the savings Hussain gave me.
Many thanks Brenda

4 September 2026
Rated 5 out of 5 stars

You can trust these guys to save you money

Wow. Everything. The whole experience was 5 star. I love that you're told up front if they can't find a better deal you'll be advised to stay with your current provider. I highly recommend Compare Club. I genuinely do🥰. They found us a deal that will save us about 40% on our power bill. What's not to love

4 September 2026
Rated 5 out of 5 stars

I usually avoid comparison sites but…

I usually avoid comparison sites but from the moment the consultant said hello I felt engaged and supported. I had a great a great phone consultation regarding private health insurance plans and was given excellent information and guidance. My fund had just gone up in price but they were also reducing some benefits so I had been planning to research alternatives. Compare Club saved me a lot of time and anxiety and found me the best option to fit my needs.

31 August 2026
Unprompted review

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