Super service - item received was perfectly wrapped and delivered so promptly. Will keep Collen and Clare in top 'go to' shops from now on, as online stock is a breath of fresh air - on trend, yet cla... See more
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Described by The Sunday Times as 'the ultimate boutique', Collen & Clare offers an exclusive range of womenswear, menswear and beauty products from it’s quirky old 15th century premises right in the heart of Southwold, adjacent to the renowned Swan Hotel. We have been an essential part of the high street for nearly 20 years, enabling our customers to build brilliantly working wardrobes, season after season. In this time we have gained a reputation for outstanding customer service, reaching almost cult status with our many loyal customers visiting from around the UK, who relish in our unique edit of niche and big name collections, including ‘S Max Mara and Barbour. Our online store, collenandclare.com, is guided by the same principles of excellent customer service and uniquely curated collections, enabling our visitors to continue building their wardrobes from home, and for customers around the world to enjoy ‘A Breath of Fresh Air From the Coast’, many of whom subscribe to regular inspiration, offers and promotions via our ‘Coastal Chic Club’.
25 Market Place, IP18 6ED, Southwold, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
Visited this beautiful treasure trove of a boutique today and had the most wonderful trying on session, husband too, & both came away with a couple of bits ! 
Lovely helpful staff & can’t wait to pop back! 
Always delivered on time / i am grateful for the service when I can't get in -in person.
Purchased a jacket online. Easy online ordering system and very quick delivery to Northern Ireland. Jacket was well packaged. Will order again.
I love shopping online with Collen & Clare. Superb quality clothing, always delivered quickly. I would highly recommend.
Prompt service with carefully packed trousers. Thank you.
Reply from Collen & Clare
Vanessa and the team at C&C are always superb. The shop is packed full of delicious things to try at all price ranges. A treat to visit in store and online.
Reply from Collen & Clare
Ordered the boots online on Friday,delivered( so carefully wrapped ) on Monday !
And the boots are just divine - so  'cool' and comfortable at the same time!
As usual a great shopping experience with C& C
See you soon- in store, in person ....
Reply from Collen & Clare
Super service - item received was perfectly wrapped and delivered so promptly. Will keep Collen and Clare in top 'go to' shops from now on, as online stock is a breath of fresh air - on trend, yet classy and just that little bit different!
Reply from Collen & Clare
As always, the best shopping experience with the most lovely team. So helpful, kind and really care in finding you what you want and what you didn’t realise you needed! 🥰
Reply from Collen & Clare
The staff are so very friendly and helpful. There is a wide selection of beautiful clothes within a wide price range . Stock changes frequently and the window displays are beautifully created always tempting me pop in and shop! I’ve shopped at Collen & Clare for over twelve years and have no need to elsewhere. It’s my favourite shop!
Reply from Collen & Clare
I have been shopping at Colleen & Clare for 25 years! 
The curation of brands remains tempting and the staff always attentive. What more can I say?! 
Jude M 
Reply from Collen & Clare
Brilliant, unique, individual shop in the lovely Southwold. Not the usual run of clothing! Great friendly service.
Reply from Collen & Clare
Although a wrong item was sent it was very quickly sorted out and the right item was sent.Also Cokken and Clare very kindly reimbursed me for returning the wrong item. Great service .Also may I say they have a lovely shop in Southwold with great staff.
Lovely to find your pop up shop at Maple Farm. I bought the most beautiful Kantha 😊. Thank you.
Reply from Collen & Clare
Really helpful and friendly staff who were very helpful in advising on sizes in order to order via 'phone. Items arrived promptly.
Reply from Collen & Clare
Item received promptly.... very pretty top but too big for me....refund made very promptly.... would shop again!
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