Little Lies Reviews 

1,275
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning designs, exceptional quality, and comfortable fit of the clothing, making many loyal buyers want to purchase multiple items repeatedly over time. Consumers also highlight the remarkably fast delivery services alongside the exceptionally friendly and helpful customer support team that always communicates clearly. Though some customers noted minor issues with the length or fit of specific dresses and trousers requiring careful personal alterations. A few reviewers also mentioned occasional challenges regarding sizing variations or itchy fabric textures on particular clothing items received online.

What people talk about most

Product

People report positive experiences with product, noting that items are beautifully made, feature soft and... See more

Quality

Consumers find quality to be overwhelmingly positive, praising the stylish designs and well-made garments.... See more

Customer service

Users describe positive interactions with customer service, noting that the team is quick, personable, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the remarkably fast and... See more

Order

Reviewers highlight positive aspects of ordering, noting that the process is simple and shipments arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm not usually one for writing reviews but after a great experience i thought i should! I had to contact the company for help and i cannot fault their customer service Quick, personable and extr... See more

Rated 5 out of 5 stars

Love Little Lies, unique clothing enabling the wearer to showcase individualism, whilst feeling comfortable and fabulous! I have just received (yet another!) parcel with a few bits I've had my... See more

Rated 5 out of 5 stars

Over the last several years (since the viral Taylor/Sweet Jane dress) I've ordered several times from Little Lies. It's always been quick and easy, which is wonderful from an international perspective... See more

Rated 5 out of 5 stars

I've recently purchased the Hendrex denim flares to add to my growing collection of Little Lies. They are lush! Comfy, fit like a glove, and look awesome. Super quick delivery. Beautiful quality,... See more


Company details

  1. #2 of 26 best companies in Boutique
  2. #22 of 589 best companies in Clothing Shop
  3. #14 of 277 best companies in Fashion accessories shop
  4. #2 of 36 best companies in Fashion designer
  5. #1 of 27 best companies in Plus Size Clothing Shop
  6. #11 of 248 best companies in Ladies' clothes shop

Written by the company

We have all the little things you love to own; we’re your worst kept secret source of rock n roll inspiration...


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,275)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The most amazing clothing

The most amazing clothing, I have so many items from Little Lies and it will not stop there!!
The fit, style and comfort from every item makes me feel amazing each time I wear any of them and so many compliments!!
Thank you Little Lies

18 August 2026
Rated 5 out of 5 stars

This is my 3rd order have to say the…

This is my 3rd order have to say the clothes are beautiful I ordered 2 kimonos, olive green long one and the shorter kimono jacket with gold hardware all are stunning and well made, I sized down in snakeskin shirt and is perfect there customer service is excellent and clothes come beautifully wrapped 😍

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company!

Amazing company!! Dress is absolutely gorgeous and so so comfy and flattering. Was packaged beautifully and shipped quickly. Will most certainly be a returning customer. :)

18 August 2026
Rated 4 out of 5 stars

Absolutely love this site

Absolutely love this site, the flared pants are amazing and very flattering I get so many compliments when I wear them (I have 4 pairs!) Wish they done a 32” leg so I didn’t have to get them taken up though

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Shop Local

I'm not usually one for writing reviews but after a great experience i thought i should!

I had to contact the company for help and i cannot fault their customer service Quick, personable and extremely helpful. Nothing felt too much and i quickly built a relationship with Michelle on the team which reminded me the difference of a small company over a large uncaring corporate. My query was quickly sorted.

And to top it off the products are great! I ordered the Hendrix flares which are buttery soft and well made. Will be buying more in the future!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the Paisley smock dress and…

Ordered the Paisley smock dress and forgot to put my house number on the order. Got in touch with them and received speedy replies that were personalised not generic. I received my order within 5 days and the quality is even better than the photos, hard to explain but even happier with my purchase now it’s in my hands. It even came wrapped in tissue paper with a personalised thankyou note - this family run business genuinely cares about their customers and that’s evident in the way they handle queries and in the clothes they make. My leather jacket from 5 years ago is also still going strong 💪🏻

12 August 2026
Unprompted review
Rated 5 out of 5 stars

My wife is a huge fan of LL’s line of…

My wife is a huge fan of LL’s line of clothing. Amazing quality stuff!
I recently made a bit of a blunder with my order and Michelle was amazingly helpful! Best customer service I’ve experienced in a long time! Keep up the outstanding work!❤️

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Happy with my purchase ☺️

Ordered a black tassel shoulder bag as a birthday gift for my sister and it has not disappointed. She is absolutely thrilled with the bag as am I. Competitively priced and arrived super quickly. The bag is great quality, strap length is spot on and exactly what she was after. My first time ordering from Little Lies and I will definitely be back. 😀

20 July 2026
Rated 5 out of 5 stars

Wee fault sorted perfectly!

I just love their items! So many timeless pieces. My Hubby got me a bag for Xmas and unfortunately part of the seam started to go. I contacted Little Lies about it and they couldn't have been nicer! Free return and replacement sorted as soon as, and an apology! Reason to support small businesses, they care so much about their good and their customers! 5 stars and much love! 🤘🏼

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service &…

Outstanding Customer Service & High-Quality Products!

Our experience with Little Lies has been fantastic, and I cannot recommend them highly enough.

My wife wanted a bag from Little Lies for her birthday, so I ordered one for her. It was great for the first month, but unfortunately developed a small fault. I reached out to customer service, and a lovely team member named Michelle emailed me back almost instantly. She was extremely apologetic and offered several great options, including a partial or full refund.

My wife decided she’d prefer a different model, so we opted to return the faulty bag for a full refund. All they asked for was a quick photo of the proof of postage receipt. We went away on holiday right after, so I wasn't able to post it for about a week. Once we got back, I posted the bag and emailed to let them know—only for Michelle to reply immediately, letting me know she had actually already processed the full refund a week prior!

Now that is top-tier customer service. We were so impressed that we didn't even look elsewhere; my wife picked out a new bag directly from Little Lies. The new bag is top quality, and she absolutely loves it.
A huge thank you to Michelle for being so professional and incredible at her job—she truly deserves some recognition from the company for such stellar work. Brilliant staff, brilliant service, and we won't hesitate to buy from them again and again!

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

I’m new to this company and very happy to have found them. I messaged them for some advice, about which kimonos would go the best with a dress I was planning to buy.
I received a lovely reply from
Michelle, along with photos which I found really helpful.
I purchased the dress and kimono, they arrived really quickly. The quality was fantastic and I will 100% be buying from them again.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

First Class Service

Little Lies is a fantastic Scottish Brand and they add the personal touch which is lovely.

The team were supportive when I’d made a mistake with my order and responded almost immediately.

Great clothes, great service! I’ll be back again

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service: there was an issue with a discount code not working that was immediately investigated with a new code sent out. Thank you to Michelle for her prompt and exemplary customer service!

13 July 2026
Unprompted review

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