Karla Saenz

United Kingdom

Reviews

Review of The Mama Menu


Rated 5 out of 5 stars

A Lifesaver During a Challenging Time 💛

I had the most incredible experience with the Mama Menu. I honestly didn’t know frozen meals could taste this good! They truly helped me get through a challenging period.

What makes it even more special is that it’s not just about the meals,they also include nutritious drinks, little snacks, and even delicious healthy desserts. Everything feels so thoughtfully prepared and nourishing.

I really, really recommend it!

30 March 2026
Unprompted review

Reply from The Mama Menu

Hi Karla, thank you so much for your review! I'm so happy you enjoyed your Mama meals, all the way down to the little details. I hope we can continue to nourish you along your journey.
Freya xx

Review of Aeg Electrolux


Rated 1 out of 5 stars

Worse experience and costumer service :(


I honestly can’t believe how stressful and disappointing this whole experience has been. I ordered a washing machine and tumble dryer from AEG, and it’s been nothing but chaos from the start.
The delivery team said they couldn’t fit the appliances through the door and told me they have a policy against going through windows. Because of that, they just cancelled my installation without even asking me — after I had already spent a lot of extra money changing my entire utility room to make it possible for the machines to fit!
I called customer service three times on Monday to explain that I did want the installation, and they said they would sort it out. Later that night, I received an email saying my refund for the installation was being processed — the exact opposite of what I asked for.
After several more phone calls (and being late to work because of it), they told me both items would be delivered this Friday. When I called the delivery company to confirm, they said they only have the washing machine — no dryer! At this point, I honestly don’t even know what happened to it or where it is.
It’s been a nightmare trying to get any clear answers. No one takes responsibility, and every call ends with “sorry, we can’t help.” I’ve spent so much time, energy, and money trying to fix something that should have been straightforward.
Very sad and frustrating experience — definitely not what you expect from a company like AEG

21 October 2025
Unprompted review

Review of ArrowXL by JP Home


Rated 1 out of 5 stars

Worse service ever

Worse service ever , people so rude !!

17 October 2025
Unprompted review

Reply from ArrowXL by JP Home

We regret that our service was not satisfactory. We will address this to ensure a better experience. Kind Regards ArrowXL

Review of Lady Pipa


Rated 1 out of 5 stars

I used to always buy thing here

I used to always buy thing here, but not very nice helping you out and very bad costumer service.

30 August 2024
Unprompted review

Reply from Lady Pipa

Thank you very much for your review. We are sorry for the inconvenience, but we cannot accept returns outside of the 30 day period. Your order was a March purchase that you wanted to return in September, sorry. We hope that in the future you can give us another opportunity.