Helpful customer service
I was worried I was going to be locked out my account due to me been abroad and not having access to my mobile number. The young man I spoke to was very helpful and guided me through each stage of activating my account on a new device.
13 July 2026
Reply from Starling
Hi Donna,
We can't imagine how stressful that must have been. We're so happy to hear our Customer Service team were able to help. Thanks for sharing your experience
Team Starling