AB

Andrew Boyd

United Kingdom

Reviews

Review of KLARSTEIN


Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. Ordered a smoker. On first use it shorted the electrics in the house and does so every time it is plugged in. Have contacted customer service multiple times via email and chat (phone number never answers), but no response. Faulty, potentially dangerous product and non existant customer service. Avoid.

18 July 2026
Unprompted review

Reply from KLARSTEIN

Hello,
We are sorry for this inconvenience and we sincerely apologize. Please send us your order number or invoice number so that we can identify you in our system. We will of course resolve everything urgently to your satisfaction. We apologize again and wish you a nice day.
Kind regards,
Katarzyna from Klarstein

Review of JD Sports


Rated 1 out of 5 stars

Wrong product sent

Wrong product sent, wrong shoe and wrong size. Courier has now cancelled 3 times to collect. No refund until shoes are collected.

24 January 2024

Reply from JD Sports

Hi Andrew,

Thank you for taking the time to leave a review.

I am sorry to hear that you received the wrong item.

If you would like to discuss this further please contact us at onlinereviews@jdsports.co.uk quoting your review reference 6118 as the subject and provide your order number, full name, and billing address so we can assist you with this further.

Regards,
Faiza,
JD Sports Online Reviews Team.