GB

Growly Bear

United Kingdom

Reviews

Review of P&O Ferries


Rated 1 out of 5 stars

Overcharged

Trying to book my car onto the ferry, the website stated there was an error on the booking site and would not let me continue. I had to travel that day so had no option but to continue my booking and was only allowed to book as a van costing me £30 more than it should have done. I have messaged P and O several times over this telling them what happened and asking for a refund of the additional amount, their answer was basically accusing me of lying to get a refund as they do not believe there was a problem with their site and as i cannot show a screenshot proving my case I lose £30

21 June 2026
Unprompted review

Review of Wheego-mobility.com


Rated 1 out of 5 stars

Do not use this company

Do not use this company, They scammed me out of £800 for a scratch on an already damaged hub cap.
The deal was I had to pay on the credit card and they would get an insurance quote and email me a copy, They would then refund the money owed to me from the £800. I have not had any communication about this and have contacted them several times but they have an excuse for not refunding any money every time

19 February 2026
Unprompted review

Review of Tide


Rated 1 out of 5 stars

Avoid this company

Avoid this company, i have been trying to close my account for months with no success. I keep getting emails asking for business details even after telling them i no longer have a business. I have had emails with a 'reply' button that leads to a 'no reply' Tried using the help email they have under contact us but that is also no reply. There is no way to contact this company and once they have your details they plague you with messages. AVOID

26 January 2026
Unprompted review

Reply from Tide

Hi, there. We get how frustrating this must feel from your side. Our procedure for account closure shouldn’t be a hassle. So something clearly has gone wrong there and we would like to sort this out for you.

Please answer the email from Trustpilot with the subject “Request for information about your experience.” to provide your details. Once we have your answer, we’ll look into it, urgently.

Update: Thank you for providing your details. We will prioritise this internally.

Review of Wise


Rated 1 out of 5 stars

Lies and more lies

If i could have given a minus number i would have. Are they crooks or incompetent?
Their idea of service management is to lie and then lie some more. When I persisted I started getting a new case number every time i got in touch. Am I making a fuss about nothing? That depends on whether you think your bank should know where 80k of your money is, Wise can't tell me where my money is 3 weeks after sending it.

Having read the reply I am completely flabbergasted Apparently telling me I would have an update in 1 day and then failing to deliver in 3 weeks is not a lie according to you and the regulator. In my book that is a lie as is the claim that you are working diligently.

23 November 2025
Unprompted review

Reply from Wise

Hello there.

We hear your frustration and please note that we're here for you and your money, and we always act safely. We follow a strict set of rules set by regulatory agencies in every country we operate in — like the FCA in the UK. These agencies protect you, and protect the market we operate in.

We always act fairly and honestly, in the best interests of our customers. Our regulators monitor us to make sure what we say and do is in line with regulatory standards — so that we operate in accordance with our licenses.

Also, keep in mind that we never lie to our customers nor are we in the business of scamming.

We understand your urgency and please know we're working diligently on your case. Once we have an update regarding your case, we'll be sure to let you know via email, so we ask you to keep an eye on your inbox in the meantime.

Again, we hear you and appreciate your patience.

- Wise

Review of Williamhbrown


Rated 1 out of 5 stars

Continuous emails

As i am no longer looking for a new property i have asked W H Brown to remove me from their mailing list on several occasions but they still keep sending out emails of properties that may interest me. Be careful when signing up to these people because once on their list you will have difficulty getting off.

28 October 2025
Unprompted review

Review of Big Cat Travel Insurance


Rated 5 out of 5 stars

Best travel insurance deal

Really easy to understand website, easy form to fill in with explanations along the way to help you make the correct choice and the best deal I have found after looking at numerous sites.

I would highly recommend taking a look for your next trip.

7 September 2025

Review of Parcel2Go


Rated 1 out of 5 stars

Made up delivery scale

I sent 3 parcels to customers on the 20th june on a 72hr time scale and was told they had not arrived. On tracking them on Yodel's site it said delivery on 27th june which is 7 days after posting. Yodel do not keep to their time scales. Do not use them

19 June 2023

Reply from Parcel2Go

Good afternoon,
Thank you for taking the time to leave a review. I am very sorry to hear that your parcel hasn´t been delivered on the expected date.
I would like to contact you via the email we have on file to discuss this further with you. Please do keep an eye out for my email.
Thank you,
Apologies again for the inconvenience caused here.
Emily
Parcel2go Customer Services.