EL

Elliott Lowe-Maccione

United Kingdom

Reviews

Review of WARDOW

Review of DPD UK

Review of modeherz


Rated 1 out of 5 stars

Absolutely awful experience customer…

Absolutely awful experience customer service very unhelpful and rude in fact impossible

11 December 2024
Unprompted review

Reply from modeherz

Das tut uns sehr leid – unser Anspruch ist ein freundlicher und lösungsorientierter Service, und es ist enttäuschend zu hören, dass du das so nicht erlebt hast. Vielen Dank für dein ehrliches Feedback.

Wir hoffen, dich bei modeherz in Zukunft doch noch positiv überraschen zu dürfen.

Review of modeherz


Rated 1 out of 5 stars

Absolutely horrible I’M HAVING THE MOST…

Absolutely horrible I’M HAVING THE MOST AWFUL TIME WITH CUSTOMER SERVICE. I RETURNED A BAG TWICE TO THE ADDRESS THEY GAVE ME AND TWICE IT HAS COME BACK WHICH HAS COST ME €30 AND CUSTOMER SERVICE JUST KEEPS SAYING WE DO NOT HAVE YOUR PACKAGE AND THE TRACKING THAT I PAID FOR SAYS IT’S AT THE LOCAL POST OFFICE HORRIBLE PEOPLE REALLY HORRIBLE PEOPLE

28 November 2024
Unprompted review

Reply from modeherz

We’re truly sorry – you shouldn’t have to go through such a frustrating return process. Your experience doesn’t reflect the level of service and fairness we stand for. Thank you for sharing your feedback.

We hope to have the chance to make things right for you in the future at modeherz.

Review of Neo Orthodontics Ltd