My experience with Remus has been…
My experience with Remus has been nothing short of disappointing and frustrating. After purchasing my flat at Lancaster Square, I was initially pleased, until Remus drastically increased the service charge from £980 to £2000 within just one year. Their attempt to shift blame onto Taylor Wimpy for allegedly misleading buyers with low service charges only adds insult to injury.
Aside from the exorbitant fees, the quality of workmanship in the flat is appalling. The water supply frequently malfunctions due to shoddy plumbing, despite concerns raised by a seasoned engineer. Remus's reluctance to address these issues promptly reflects their lack of accountability and commitment to resident satisfaction.
Communication with Remus is virtually non-existent, with unresolved concerns lingering for weeks. Additionally, security is compromised by malfunctioning gates and unauthorized parking in residents' spaces, yet Remus fails to take decisive action.
In conclusion, Remus's management practices are unreliable, and their attempts to deflect blame are deceitful. I strongly caution against any dealings with this company and advise prospective buyers to seek alternatives for property management services.
26 April 2024
Unprompted review