Sal

Been with Amaans accountants for over 2 years from the start the service and professionalism has been perfectly, easy to contact for any help and queries and always ready to help.

Didn’t take my waste for months despite constantly chasing them, had enough of waste piling up had to use others businesses bins to put waste in as they had closed, despite constantly chasing chasing I decided to change and used council waste removal, Biffa requested money for a service they didn’t provide for months which I refused to pay so they went and put a CCJ on my business. I WOULD STRONGLY ADVISE ANYONE WHO ARE ABOUT TO JOIN BIFFA STAY AWAY, MONEY GRABBERS WHO DONT PROVIDE THE SERVICE THEY BILL YOU FOR AND WHEN YOU REFUSE TO OAY FOR THE NON SERVICE THEY HAVE A CCJ ISSUED.

Had a few issues and spoke to Charles Grimwood, he looked into my issue and sorted it out for me straight away, advised me on what I should do. Great customer service.

Excellent customer service from Charles Grimwood, dealt with both my gas and electricity gave me a really good deal and got the contract set up in minutes. Always ready to help and clear any information you need, by far the best customer service iv received from anyone.

Can’t seem to get thru to the customer service, your forever on hold been over an hour each day and still can’t get thru but if you request a call back from sales team within minutes you will get a call. They just want to make new customers and take money but don’t care about existing customers.

Should be a option of 0 stars, every business should keep away from this money snatching, no service providing company, not going into 8 weeks of no waste collections, made many calls and sent emails but nothing gets done, cancelled all direct debits as they seem to take money for 2 weeks collections on time but won’t take waste for 8 weeks and counting. Every company should stay away from these lot. Looking at the reviews am not the only 1 to have experienced this. It runs in the company to not provide a service but take people money.

Wouldn’t even give these lot 1, need to be shut down, won’t collect waste for over 6 weeks. This company is a hazard to the environment as they leave rubbish laying for weeks so your bins over flow. Drivers won’t put bins back in place. Stay away from these lot. This company should get should and I will be reporting them to the environment agency.

Great service by Jordan Jackson, spotted the problem in my water tank and repaired it straight away. Great service provided.

KEEP AWAY!!! Been waiting over 2 weeks since they collected my faulty machine, still not been refunded. They say refunds take 7-14 days!!! I can send money abroad within minutes and they can’t process refunds like all business do within 3/4 days, the money is in there bank and they are getting paid interest for it!!!! customer service is disgusting, they find not receiving your refund not an issue and decline to reply back to you. I wouldn’t even give them a 1 star. Will never shop from here again. They send faulty goods and also the goods get damaged on delivery which they hold no responsibility for!

Keep away!!! Been over a week since I returned the faulty warmer, still not been refunded, now they saying refunds can take up to 14 days after being issued!!!!! Is the money going to walk into my bank account!!! Clearly the worst company iv ever come across. Customer service is no good at all, they tell you we won’t reply to you anymore unless there is an issue and find me not having my refund as something that isn’t an issue. KEEP AWAY, CHEAP MATERIAL USED ON THERE PRODUCTS, FAULTY, REFUND PROCESS VERY SLOW IF THEY ARE TO REFUND YOU.

Purchased a machine which was delivered damaged, as I was away for a month couldn’t inspect it within the 24 hour period so counted my losses and ordered another machine, this new machine was delivered faulty, the return process is a headache you need to set up the machine send a video recording of the fault and then they process the returns which can take days or a week, if they are sending you a replacement they won’t speed up the process with a next day delivery altho the returns is due to there fault they should look up to making it up to the customers by sending a replacement by next day delivery, this delay has had a effect on my business but all they care about is themselves. Won’t be using them again for any purchases and would recommend all to KEEP AWAY from them.

Wouldn’t even give this company 1 star, should stop trading. Never fulfilled my order. Quick to take money!!! Avoid at all cost.

You expect me to give you the order details from 2021!!! Lmao you reply back to the review 2 years later!!! Excellent customer service!!! Keep clear