United Kingdom
Review of DHL
Rubbish absolutely incompetent.
No pick up number. So the shop could not let me have the item.
They saId they would be charged for the item, without the number.
Please be assured, I will never have anything that dhl is involved with again.
Review of Seasalt Cornwall
I have always had seasalt socks, they were top notch.
Had some recently. I will not be buying again. The quality of the socks certainly changed. No where near as good.
Sad really. Will have to find somewhere else.
Reply from Seasalt Cornwall
Hi Susan,
Thank you for leaving a review with us, however I'm sorry to hear that the socks purchased were not as expected.
We'd like to reassure you that we always use the best quality fabric available. However, please rest assured your feedback and comments will be raised with our Product team and decision makers.
If there is anything else we can help you with in the future, please don't hesitate to contact us by replying to this email, using our live chat function or by calling us on 01326 640075. We also have an extensive FAQ page, which may help answer your query - https://www.seasaltcornwall.com/need-help/customer-service.
Best wishes,
Abbie
Review of RAC Breakdown Cover
My experience got top rating because of Andy who replaced our battery yesterday. Tuesday.
I have just filled a survey in for RAC. But could not put required comments in.
On Monday I called the RAC call centre,no problem, regarding a break down everyone I spoke to fine.
I was promised a technician would call within 50 minutes. This deadline passed and one half hours later I called again. To be told a technician arrived at 7.57 pm and called me. Waited 5 minutes with hazard lights on.
Their is no way this call happened, Gave the first call centre my mobile number. They said I would receive regular updates, no text or calls received.
What if I had been down a country road, a women on her own? Not good enough really.
Despite this Andy made up for the lack of effort in the first place.
Well done Andy, credit to you
Reply from RAC Breakdown Cover
Hi Susan,
Thank you for your feedback regarding the service you received from our Patrol, Andy. We’re glad that they were able to assist and if you need anything else, don’t hesitate to reach out to our team on Facebook or X!
Thanks,
Sim
Review of Greens Hardware and Essentials
I ordered items on 16th October, received a text to say thanks for your order.
HEARD nothing since.
I have used this site before with no problems.
I will never use them again.
DO NOT ORDER.
They have had my money, but I was unable to get reference number. My system crashed.
Money wasted.
Reply from Greens Hardware and Essentials
Hello Susan,
We sincerely apologise for the concerning experience you've encountered with your recent order. Your frustration is entirely understandable, and we want to assure you that we take this matter very seriously.
It deeply concerns us to learn that you've not received any updates since your order on the 16th of October. This falls short of the service standards we strive to maintain, and we are committed to resolving this issue promptly.
We understand the frustration caused by technical difficulties in obtaining a reference number due to a system crash. We're here to help and will do our utmost to retrieve the necessary information for you.
We want you to know that we've been actively working to address the issues that led to your less than satisfactory experience. Over the last two weeks, we have implemented significant improvements to enhance our service.
If you could kindly email us at orders@greensessentials.co.uk with your order details, we will personally ensure that your concerns are looked into and resolved promptly.
Once again, we apologise for any inconvenience you've faced, and we appreciate your patience as we work to rectify this situation. Rest assured, we are dedicated to ensuring a satisfactory resolution for you.
Thank you for bringing this to our attention, and we look forward to restoring your confidence in our service.
Best Regards,
Sneha Santhoshkumar
Review of Aldi UK
Just picked up some kitchen towels.
Price on label said £2.05, when I got to the till the price was £2.55, so I queried it.
A member of staff had put the wrong price on.
I was told even though that was the case, the price could not be overridden.
I always thought if it was in the shop at the wrong price, they should honour that price.
Not good enough really.
Review of Asda
Went to Asda Saturday 12th August, went into freezers got some frozen peas. Got home date was April 23, 4 months out of date.
Shows just how often they check the freezers. NOT GOOD enough.
We Very realy visit Asda these days. It has gone down hill considerably.
Must admit I got a £1.60 refund and a new packet of peas. Still not good enough. Watch what you pick up.
Review of hmv (UK)
I get fed up with doing reviews.
Even if you get a nail or screw through the post you have to do a review.
Please be aware if I was not happy you would know.
So please do not ask me to do a review in future.
Thanks
Reply from hmv (UK)
Hi Susan
Thank you for taking the time to leave us a review. We are sorry to hear you are not happy to receive the request to leave the review. Please be advised these requests are generated automatically, however, please feel free to if=gnore any future requests.
Best wishes.