Slow Delivery, Poor Customer Service
Honestly, it’s a bit of a mixed bag. I’ve given two stars because, despite the terrible customer service and very slow dispatch and delivery times, you do eventually receive what you ordered.
However, I should add a note of caution: it’s hard to say for certain what “Nord Chem” is actually selling. Their bottles don’t have batch numbers, product specifications, or any sign of laboratory testing to confirm they’re genuinely selling distilled water. I don’t have access to a lab or the expertise to verify this myself, but it does make me a bit uneasy.
After my recent experience with Nord Chem, where I couldn’t reach them for several weeks after placing my order, I decided to try APC Pure instead - which is slightly more expensive (for 20L with delivery I paid 25%~ more) . Their bottles include batch numbers and detailed specifications, and they just look far more professional overall.