GB

Geoffrey Brash-Hall

United Kingdom

Reviews

Review of Audika

Review of Energy Ombudsman

Rated 1 out of 5 stars

Scottish Power

Has not in any way addressed the ongoing problems, just a acknowledgement that the person who calls himself a coach has passed on my complaint to the same person that is supposed to be dealing with it since February last on behalf of the Energy Ombudsman. Scottish Power have also not very simply dealt with a very solvable problem ongoing since October 24.

1 June 2026
Unprompted review

Reply from Energy Ombudsman

Hello Geoffrey, we're sorry to hear that you have not had a positive experience when using our services. Our team take great care in ensuring that consumers feel supported throughout their journey with us and we are saddened to hear that you feel this wasn't the case. We are continuously looking for ways to improve our services and the feedback we receive is vital in helping us do that, so we appreciate you taking the time to leave us your review. Thank you

Review of ScottishPower

Rated 4 out of 5 stars

It is extremely difficult on occasions to understand the conversation with your members of staff, having to ask them to repeat what they have said. However it is very appreciated that you do use uk st

What on earth do you mean by great, It was only a telephone conversation.

17 September 2024

Reply from ScottishPower

Hi Geoffrey.

Thank you for your review, we strive to provide excellent customer service and we're sorry if your experience fell short of your expectations. We value your feedback and will use it to improve our communication.

Kind regards,
Radina

Review of Bupa UK Insurance

Rated 3 out of 5 stars

Nuffield Hospital Cambridge.

15 November 2019
Unprompted review

Reply from Bupa UK Insurance

Hi Geoffrey.

Thanks for sharing your 3 star review.

Please feel free to contact us on 0345 606 6739 if you'd like to discuss anything in more detail.

Kind regards,

Brian