MT

Mr Tom S

United Kingdom

Reviews

Review of Churnet Valley Railway (1992) PLC

Rated 5 out of 5 stars

A great day out on the Churnet Valley…

A great day out on the Churnet Valley Railway exploring all their track. Lots of information was provided. The breakfast was delicious.

30 May 2026

Reply from Churnet Valley Railway (1992) PLC

Wow, thank you for the fantastic review about your trip with us! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.

Kind regards
Kaaren
01538 360522

Review of Planning Voice

Rated 5 out of 5 stars

An excellent result with Rachel's Help!

Rachel listened to what we wanted in terms of objection letter for over 130 homes near our house. She did some research and wrote an 8 page letter for us to send to the planning department. This letter contained all the terminology to make our case. We have just found out that the planning application has been refused. We are delighted with the work that Rachel did and would thoroughly recommend her services to those who wish to object to planning applications.

12 May 2025
Unprompted review

Review of TUI

Rated 5 out of 5 stars

Great Assistance from TUI Following an Accident

TUI provided us with excellent support when my wife was hit by a car outside out hotel in Sorrento. The TUI rep Miriam arranged for us to travel home earlier than planned went to the police station with us and also arranged special assistance for us at the airport for our return flight . We were totally let down by out travel insurance provider but TUI really help us when we needed it most

30 September 2024
Unprompted review

Reply from TUI

Hello Mr. Tom

Thank you for taking the time to share your experience with us.

We are deeply sorry to hear about the incident your wife faced while in Sorrento, and we sincerely hope she is recovering well.

We’re truly glad that Miriam and the TUI team were able to provide you with the support you needed during such a difficult time. It’s heartwarming to know that our representatives could assist you in arranging your travel plans and special assistance at the airport. We strive to be there for our customers when they need us the most, and it’s gratifying to hear that we made a positive impact in your situation.

If there’s anything else we can do to assist you or if you have any further feedback, please don’t hesitate to reach out.

We wish you and your wife all the best and hope to welcome you on a future holiday under better circumstances.

Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland

Review of Omega Rental Cars

Rated 5 out of 5 stars

One Way Car Hire

We hired a car for 30 days in New Zealand from Omega Car Rentals. We did a one way hire from Christchurch to Auckland. The car was a 3 year old Toyota Corolla and was ideal for our needs. We had no problems with the car and returned it to Auckland city centre. We would definitely use Omega for out car hire if return to NZ.

21 February 2024

Review of UK Flooring Direct

Rated 5 out of 5 stars

Good Service

Good website. Samples arrived very
quickly.

26 August 2023

Reply from UK Flooring Direct

We're so happy that we've matched your expectations - customer service is paramount to what we do.

Review of Staysure Travel Insurance

Review of Latex Sense

Rated 5 out of 5 stars

We visited the showroom in London and…

We visited the showroom in London and got some great advice. wWe spent some time there and the assistant was very knowledgeable and helpful.

We ordered our bed and about a month later it was delivered at the appointed time and date.

The bed is really comfortable and suits out needs. We saved over £800 compared to Dunlopillo and got faster delivery!

26 February 2018
Unprompted review

Review of Latex Sense