SEUR España- Stop operating. You do not understand how a logistics business works. You fail every single time costing people money and stress. If you must continue to operate then send someone to Amazon, DPD, FedEx or anywhere else to learn how to operate with a reasonable service.
Very nice products but only received part of my order and so far all delivery time frames have been missed without enough update. I have placed 2 orders. In the first order I had 3 linen t shirts. Only 2 of them have arrived with no further update on the 3rd. The second order has 2 more of these t shirts and have not received any details of shipment. Having spent the best part of £200, I feel no matter how eco friendly a company is, this level of service is simply unacceptable especially when orders are placed with stated delivery times in mind. Would not recommend ordering from here.
I'm a 40 year old man man who's fought against my naturally curly hair for about a decade by blow drying it for a straight look. After my first haircut by Dan (not my first haircut ever ever) in August 2024 and a honest discussion, I embraced my natural curls and was advised to adopt a hair care routine to reverse the damage caused by heat. Since then, I have been using the serum on a daily basis, occasionally the lotion for a very light hold plus nourishment and the treatment mask once a week. My curly hair has regained it's moisture and looks so much healthier all round. I had previously used other products but none came close. Big plus is the scent...👌
I like the variety of meals and ease of selecting, customising where available and scheduling deliveries. The app doesn't let me see my previous recipes and I cannot select a meal I may have had before.
Almost great but important to note - Curbside delivery only on large items. Do not expect Palletways to leave items inside your property. Luckily we have a driveway but needed to ask 3 neighbours to help. Also, our cabinet came without door handles - but customer services have issued replacements which I hope come by air rather than sea or I'll be waiting 3 months for those.
20 May 2023
Unprompted review
Reply from Homary.com
Many thanks for taking your precious time to leave a review and let us your shopping experience.
We are doing our best to improve the service of the delivery, and we believe it will be getting better in the future and providing a better customer service.
Once again, we are sorry for any inconvenience that caused to you. Your complaint has been reported to our upper management, and they have been aware of it and continue to do some improvement and changes.
Absolutely loved Two Hoots! It was a pleasure to be able to come back to the cottage after our days out walking or visiting other parts of The Dales. We loved cooking in the well equipped and spacious kitchen, having dinner at the table and relaxing in the snug. Debra was always on hand to answer any questions we had and provide recommendations when required. The beds were so comfortable ensuring a great sleep every night! We miss our stay and hope to visit again. Thank you Debra and Pete!
Simply one of the best customer service experiences I have had.
22 January 2021
Unprompted review
Reply from IQOS UK
Hey Suri,
Wow what a lovely review, thanks so much! Our aim is to provide the best support as possible, so feedback like this is just great to hear :) Please feel free to reach out anytime if you have questions regarding our products.
Having purchased my policy ahead of changes due to COVID-19, I would've thought I was eligible for a claim considering flights had been booked way before the pandemic was classified as such. Insureandgo give you no options to claim if the flight operator cancels your flight. I can only assume they feel it is the flight companies responsibility to reimburse you in these cases. 3 attempts to claim and countless attempts to call. I waited 4 hours on one occasion. Pointless purchase of travel insurance especially as the service is almost non existant. This is my review based on my experience.
26 July 2020
Unprompted review
Reply from InsureandGo UK
I do apologise for the experience you have had in trying to claim.
We do not cover the cancellation of a trip due to the flights being cancelled by the flight operator, however claims are considered under the Cancellation and Curtailment section of cover if you cannot travel to your intended destination due to the Foreign and Commonwealth Office advice for your destination/location changing to as a minimum ‘all but essential travel’ after the purchase of your policy or after the booking of any individual trip, whichever is the latter.
The amount offered for this would differ from policy to policy. If you wish to discuss your claim in more detail, please contact our Claims Team, available to help on 020 7748 0061. They are here from 9am-5pm Monday to Friday ^ Georgie
Absolutely pathetic service after leaving the store. Sofa was scheduled for delivery and on the day the driver arrived, scoped the room and when he went back to the truck he found that the sofa was not loaded. Then the delivery was rescheduled for today and it still has not arrived. Currently waiting now over 1 hour to speak with someone. Customer service in store good...once you leave it hits rock bottom.
This is ridiculous after having waited 3 months for my purchase. I am so disappointed. Sofology get your act together!!
2 December 2017
Unprompted review
Reply from Sofology
Hi Suri,
I'm so sorry to hear about your experience with Sofology. If you would be happy to, we can take a look further into this. Please, can you email social.media.complaints@sofology.co.uk with your postcode and contact number and a member of our escalations team will be in touch over the next 48 hours.