AB

Alan Burke

United Kingdom

Reviews

Review of Evri


Rated 1 out of 5 stars

Used to be good, but not anymore. Rubbish!

Although I gave a designated place and saved it to Evri ages ago, and it used to work well, all of a sudden the recent parcels are being left outside my front porch safe place. What is the point I ask? (Inside please not outside). What don't you understand? Today, they didn't even bother to deliver my parcel at all, but just got an email unable to deliver. Why???? They said attempted delivery, well they didn't, as I was in. Why didn't they just leave it like they usually do? It's not as though the parcel is valuable as it is only worth about £4. I'm fuming with them now. I wouldn't use them again, but unfortunately the company I bought the item from does use them.

21 July 2026
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Kimberley

Review of YouTube


Rated 1 out of 5 stars

Getting really bad now! Awful!

This is a follow up to my review a couple of days ago. Problem is, it's got even worse. Still they keep switching off my subtitles, but also when I log in again they have disappeared again. (That was this morning). It must be a game they are playing. Also as I mentioned previously, I can't view my songs without logging in as they aren't sure of my age, TO VIEW SONGS I WROTE!!! I'm not under 18, I'm 74!!!!!! Now also when I log in they blur everything so I have to turn off blur. WHAT!!!!! They can't get possibly get any worse than they are now, but there again I said that the other day and they did get worse. What will happen next? Who knows, but it will be for the worse, not any better that is guaranteed.

20 July 2026
Unprompted review

Review of YouTube


Rated 1 out of 5 stars

Couldn't get any worse!!!

I have been adding subtitles to my uploaded song videos for over a year now, and all of a sudden, two weeks ago Youtube seems to have switched them off. I sent feed back relating the problem and lo and behold I didn't get answer and so it continues. I uploaded two videos toady and added subtitles and at the production stage, all good. It shows the subtitles. Then, once it is finalised and shared, the subtitles disappear and when I check the settings on the video it says switched off, so I have to switch it on every single time now. I didn't turn it off, they did and still do. Also when I try to view a video, even my own without logging in, often it says to log in as they aren't convinced I'm over 18. Well thanks for that Youtube, Not had that compliment for many years. I'm actually 74 and been on Youtube since 2011, so what age do they think I was back then. Idiots with stupid algorhythms. How thick can you get. Each day they break new ground of stupidity.

17 July 2026
Unprompted review

Review of Decorsdeluxe


Rated 1 out of 5 stars

Never Again! £30 for rubbish!!!

The external SSD drive arrived later than estimated by several days. I thought ok I won't mind if it turns out to be good. Lo and behold, it was already formatted with exfat, so I thought that's good. Then I transferred 30GB of data on this 2 TB driver and it wiped it lost the lot. I did transfer that data all at once and rather than take about 4 minutes like it should, it took almost an hour. I thought maybe if I transfer files one by one it may work properly. No chance, it wiped all of the 20GB of that too. It is not of any sort of quality and will teach me a lesson not to buy from a company I don't know, and they kept offering discounts on other stuff even before I got this. I thought I'd wait and see before I commit to anything else, and good job I did. Stay well clear, it is Chinese fake rubbish, and had I realised it was coming from China, I wouldn't have bought it. I'm furious. The date of experience is the latest which was today but it had already malfunctioned a week ago as well

12 July 2026
Unprompted review

Review of Gmail


Rated 1 out of 5 stars

They have wiped all my contacts

They have wiped all my contacts. Now when I start to write the name of my contact nothing happens and it doesn't recognise them. I looked on my contact list and now that is empty too. It was fine two weeks ago but I came back from holiday and now this. Why???? I though I'd report it but every time I try to send it, it says it cannot be sent. That's a lot of good when you can't even report it, so why even put that on there if you can't use it. Talk about rubbish. Just when I thought they couldn't get any worse, they do!!!

5 July 2026
Unprompted review

Review of Facebook


Rated 1 out of 5 stars

Absolute rubbish now

Absolute rubbish now. Glitchy all the time and keeps coming up with something is broken for the last month or so. You are darn right it's broken. All the other sites and programs work fine, but not Facebook. I only go on there for two reasons and that is a couple of friends like to stay in touch on messenger and I share my songs on there. Both are are a nightmare as it seems Facebook doesn't load properly. I won't have it on my phone so I only use it on my pc. That may end too as I've had enough. When you think of the technology around and Facebook acts like it's from the stone age, it makes you wonder. I stopped using Instagram ages ago for the same reason. Rubbish is a too kind a word to say about Facebook. Awful!!!

5 June 2026
Unprompted review

Review of Facebook


Rated 1 out of 5 stars

Awful Rubbish and gets worse by the day

I have reviewed Facebook before and it just gets worse and worse. I used to be on Instagram but stopped that altogether. I only use Facebook as I have a friend in USA that uses it and I use messenger. Used to be twice a day but now only once every two days because I just don't really want to go on there. Also I share my songs I write from Youtube, and that on Facebook no longetr shows the artist song title and info shared and for a while didn't even show the video picture, just the writing. It has also become even more sluggish than ever, maybe that they keep spamming us with ads and scammers that proliferate Facebook and sometimes it doesn't open at all, just a spinning wheel, yet I've got a very fast internet 300mbs, brand new pc just last week, which is a fast i7 and SSD. Works fine on all websites except Facebook. Says a lot. I think it's time to dump Facebook and abandon my friends I'm afraid.

30 April 2026
Unprompted review

Review of Nchsoftware


Rated 5 out of 5 stars

Always great products. Notepad, Mixpad, Wavepad.

Always great products. I've used Notepad in the past and it has been brilliant. Also currently using both Mixpad and Wavepad but only for my needs and not using the full capacity of tools on them, but the are both brilliant too. Sometimes need a bit of help as I'm not tech savvy, but they aren't too complicated as it all depends what level the users are, as they know what a term means. There is help that can be asked for if needed and that is a big plus for people starting out.

30 April 2026
Unprompted review

Review of AVS4YOU


Rated 2 out of 5 stars

Unlimited purchase means for the life of one pc!!

I purchased an unlimited license in 2007 but have found out when I tried to install it on my new pc, that they want me to pay for another unlimited license. Maybe I should have read the small print, that unlimited doesn't actually mean unlimited. It wasn't about the money, but the principle, hence 2 stars. Doesn't matter though, I found Wave Pad and Audacity which do a whole lot more, for free. So, AVS4YOU is not AVS for me anymore!!!!

22 April 2026
Unprompted review

Reply from AVS4YOU

Hello Alan, thank you for the feedback. It is sad to hear that you've been unsatisfied with AVS4YOU. Kindly note, that AVS4YOU License Agreement wasn't changed, is not hidden and is present on the official AVS4YOU site: https://www.avs4you.com/license-agreement.aspx. You should also accept or reject it while installing AVS programs. Thank you for the understanding.

Review of Bravebrowser


Rated 5 out of 5 stars

So far, it's great!!

So far, it knocks all the other browsers out of the park. I've just dumped Google, and Firefox uses too much resources. Edge is Microsoft malware which keeps installing itself every time I uninstall it. With Brave it uses about half the resources of the others and runs without glitches and has its own built in adblock and security. So my praises to them. Not sure about the negative views given on here, but after what I've been through with the others, this is a pleasant change. Could do with more extensions though, like a video downloader etc. Certainly warrants 5 stars from me.

15 April 2026
Unprompted review

Review of Google


Rated 1 out of 5 stars

Update after 2 weeks of frustration.

Update after 2 weeks of frustration trying to log in not just to gmail but also outlook. Gmail is still kicking me out first time and outlook says I've tried logging in too many times with the wrong password, yet I only do it once. What is wrong with you people? I reported it 4 times and nothing!. Well I've had enough and uninstalling Google Chrome and going beck to Firefox, where the login to both the emails was easy first time. No problems no drama. I'm sure that Google, Facebook and Microsoft are hand in hand as being absolute rubbish. Things are about to change as people look elsewhere.

14 April 2026
Unprompted review

Review of Google


Rated 1 out of 5 stars

Is there any category below rubbish? Found it!

I started using Google Chrome as I was disappointed with Firefox. Well Google Chrome is the worst by miles. It keeps throwing me out of Google Mail with all sorts of errors, yet it works fine with Firefox. So, two Google programs together cause problems with eachother. Not a very good advert is it. Seems it wants to spy on you and keeps asking for my phone number in case I can't log in to Google Mail. No way! I can't log in because it is rubbish, in fact below rubbish and shouldn't even be 1 star. Is there a status in the minus figures? Well Google gets first prize. Congratulations for being the worst.

10 April 2026
Unprompted review

Review of Gmail


Rated 1 out of 5 stars

Awful

Awful. Since my last review it has been throwing me out first attempt when I try to log in, and even not letting me log out either when I do log in. Also comes up with error 400 saying do not try again, or saying something is broken but they don't know what it is. It seems to have happened after an update. I have submitted this problem to them, but of course, they don't bother. And, when I do log in, I keep getting them asking me for an alternative email (which they already have) to confirm just in case. And, they keep asking for my phone number. Ha ha, as if I would trust them with my phone number so they could sell it to scammers. The worst part of all this is, I am using Google Chrome, but when I use Firefox it is fine. So that is a double whammy. Their own browser is causing a problem with their own email. Compnay is too big for their boots and don't care about customer service.

2 April 2026
Unprompted review

Review of Evri


Rated 1 out of 5 stars

I used to sing their praises. Not now!

I used to sing their praises. Not now though. I am still waiting for a tracked parcel to arrive here which has been sitting at the senders local Evri since at least 25th November. ( the quoted delivery date was 22nd-24th) and was sent on 21st. It is now 1st December and no movement. This is really bad and now on par with Royal Mail 48 tracked, and Yodel, whose reputations are shot. I will have to start going to buy these items from retail shops from now on. Sick and tired of non-existant delivery services and waiting forever. The item is a shower head, and is not as though it is a large item to struggle with. I should have gone to my local B&M. I will next time.

1 December 2025
Unprompted review

Review of Spotify


Rated 1 out of 5 stars

They don't have a customer service

They don't have a customer service. Or at least it seems non existent. Also I was also a victim of the dreaded artificial streming bot on one song. Wuth Spotify you are guilty no matter what. There must be somone within Spotify who is playing this bot game as they seem oblivious to the real culprits, with all their log in security codes etc. It seems a way that greedy Spotify can hammer the little artist. It is so hard to open an artists Spotify account as you cannot create one until you have already released a song. If someone of the same name exists, (which is very frequent with multiple same names) then you get put on someone else's profile. I once spent over two hours on their chat about an artist profile that has this problem and got absolutely nowhere. I had some other artist contact me on my youtube page angry that my song/songs were on his profile and that was the reason of the call. What a complete shambles. You can see why major artists like Taylor Swift have left them. Only a matter of time before another streaming platform will replace them with a fairer outcome. They are on borrowed time. I'm on many platforms and it is only Spotify who seems to have this issue. Strange that!!

16 October 2025
Unprompted review

Review of Team Knowhow


Rated 1 out of 5 stars

Awful! Absolutely awful.

Awful! Absolutely awful. I bought a PC from Currys in November 2018 and took out an agreement with Knowhow (now Care & Repair) and not needed them until now. I phoned about my PC and apparently they don't come out to fix it as I was told over the phone by some African woman. You'd at least expect to get a knowledgable person the other end. They only come out to fix large appliances and she told me firstly to fix it myself. That nullifies any agreement or doesn't she know that. Ha ha that's a joke. Then she said to take it to my nearest Currys store (16 miles away). I told her I'm 73 and awaiting a new hip. How on earth can I carry a desktop PC from a car to the store even if I could get to the stores she mentioned as I know both of those stores are difficult to carry a PC to. In the end they are coming out to collect my PC on Friday this week and it will be gone a minimum of 7 days. No replacement, so I'm without my pc and I need it. Seeing that I pay £6.99 per month for this privilege and in the time I've had the agreement I have paid out some £582 for the agreement, this is disgusting. Will I buy from Currys again and take out an agreement? Not likely. I won't be buying anything from them again. I will buy another new PC soon but not from them. I thought the agreement would protect my pc, but alas no!

12 November 2025
Unprompted review

Reply from Team Knowhow

Hi, I am concerned to learn of your experience regarding your repair, this doesn't sound like our usual level of service. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference TKH000229. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks – Shauna

Review of Royal Mail


Rated 1 out of 5 stars

Absolutely awful!

Absolutely awful!! The mail seems to get delayed without fail by a couple of days on orders that I have made of small items. However, 3 items from 3 different sources all due on 28th October have not arrived and it is 5th November today. So, a 3 day delivery on 3 differnt items tracked from 3 differnt places has now taken 11 days and still not arrived. No good checking the tracked service as they don't give any information until it is out for delivery, which obviously doesn't help finding out what happened.I'm assuming that someone at royal mail has stolen the sack (has happened before in the past). This is a disgusting service and I don't use it anymore unless I am forced to.

5 November 2025
Unprompted review

Review of Google


Rated 1 out of 5 stars

Awful!! And I mean awful!!!

Awful!!! Absolutely awful!!!! I moved from firefox to Google chrome as firefox seemed to using too much resources, however, Google is worse! Also it keeps kicking me out when I log in to Google mail. Now let me get this right. google Chrome kicks me out of its Google mail. I blamed Google mail for this, but I tried logging into Googe mail with Firefox and no problem at all, every time. Sort it out Google Chrome or I'm dumping you forever. A supposed giant in this field yet so useless.

2 November 2025
Unprompted review

Review of Avast


Rated 1 out of 5 stars

AWFUL!!! I've had enough of it!!!

Awful!!!! Update on yesterday's review. It gets worse. It has clustebombed me again today twice in 2 hours. It doesn't know when to shut up. Acts like a malware. It has gone down to one star from two stars. I don't trust it with my information. I'm actively looking for an alternative right now. I've had enough!!!

17 October 2025
Unprompted review

Reply from Avast

Hi Alan,

We apologize that you've been having many issues regarding the pop-ups in Avast. We previously shared how to adjust these, but if you need further assistance, please send us a direct message through one of our social platforms. You can reach us on Facebook at https://bit.ly/4hX7lf3, on X (formerly Twitter) at https://bit.ly/4nawk1l, or through our support website at https://bit.ly/3UBrldG. Thank you.

Review of Avast


Rated 2 out of 5 stars

Like a cluster bomb

Like a cluster bomb! The actual anti-virus is good but the hard sell puts me off buying the pro version. Like all of these type of programs that behaviour is not welcome and won't get my business. Makes up false information and scare tactics and just pops up when I'm doing something important. I close the ad and it opens again, close that and it does it again guaranteed 3 times every time. I don't trust a program that behaves like a malware in itself. I just moved from AVG to this and realised it's the same company, so I'll be looking elsewhere again. Get this Avast. I won't buy a product forcefully.

15 October 2025
Unprompted review

Reply from Avast

Alan,

Thank you for your feedback and for taking the time to leave a review. It's incredibly valuable to us. If the pop-ups are too frequent and disruptive, you can customize your settings by following the instructions here: https://bit.ly/4dcWTPD. We appreciate your support as we work to improve.