Katia

I've had a great experience with The Accountancy Partnership over the past few years. After closing a previous company due to a business partnership not working out, I chose to use them again when setting up my current company on my own.

Jamie McColl has been professional, responsive and efficient throughout, making the accounts and tax return process straightforward and stress-free.

I wouldn't hesitate to recommend Jamie and The Accountancy Partnership to anyone looking for reliable and knowledgeable accountants.

I love MoreYoga! I’ve been with them for a bit over a year now, all the classes I’ve been too are great, lovely teachers and all the studios make you feel welcome and have everything needed. Also the flexibility of being able to use any of their studios and easy to book and attend so many and varied classes is amazing!

Lastminute.com is a total RIP-OFF. AVOID!!! I had booked a flight through them which the airline cancelled, Lastminute wouldn’t refund me the extra I had payed to get flexible cancellation unless I got a voucher instead of refund which I ended up doing, I used the voucher to book a hotel for New Year’s Eve, the hotel didn’t get paid by them so they charged me on my credit card, I went through their procedure and complained several times and Lastminute still hasn’t refunded me the money or the voucher! It’s been 43 days!!! So far only got the same generic email saying it’s taking longer than usual to manage at the moment and the last phone calls I tried got cut off before reaching anyone 🤬

Great quality products and reliable delivery and customer services.

Hotpoint is a total joke of a company. They did a recall of my old washing machine (which was maybe 3 years old) and replaced it at the end of February 2020, now in the beginning of January the new washing machine they installed gave an error code F01 and stopped working. It is still under their 12 months guarantee. I called them on the 4th of January and explained situation and gave them the machine’s serial number and the error code, I also explained that I’m caring for someone who has stage 4 cancer and has had a series of surgeries recently so I really need the washing machine working as soon as possible as we need to use it a lot, like every 2 or 3 days. They apologised that they only had a slot for an engineer appointment on the 12th of January but I said ok just book it in. On the 12th the engineer comes without any idea of what the problem with the machine is, makes me pay for his parking just to come up and look at the machine and say he needs to order 3 parts that are usually the cause for the error code and problem but he didn’t bring any with him. He says he has no way of putting me on an urgent list or give me a date that he would come back but that the company would contact me to book and that I could also call them to explain again my urgent situation.
I call the company the next day, the person that answered says there’s just one part that they didn’t have in stock but he could see that it was in transit and should probably arrive by the next day and they could only do something after that. Later that day I received an email that the unfortunately the part was out of stock and they would contact me again once back in stock. I waited a week and nothing, I called them and chatted with them a few time explaining my situation every time and all they did was blame the delay on Brexit and there’s nothing they can do. It has now been 25 days since I first called them and still nothing. Bottom line AVOID buying anything from them if you can!!! Machines that break easy and terrible customer service!!!

Great products and delivery on time, highly reccomended.

Would give zero stars if I could.
After 5 years on Sky and never having a real problem, the price was too high so I changed to Talktalk, BIG MISTAKE, continuos problems since the change on the 20th of March, internet keeps going down, their customer services phones lines are not working properly because of Covid-19, I've spent hours on several different days on the chat trying to get it sorted, finally after many wasted hours, on the 27th of April they booked me an engineer for the 7th of May. On the 7th of May in the morning I receive a text from this other company QubeGB (3rd party who provides the engineers) that they couldn't get an engineer to come and that I needed to call them if I wanted the appointment to be re-scheduled, bad enough, they couldn't get me another appointment until the 20th of May, that was booked for the 20th of May between 11am and 2pm. No news from them until 12pm, I called them again and the attendant said the engineer will be with you between 12pm and 3pm. 3pm no sign of the engineer I try to call QubeGB back, then the engineer calls that he won't be here until at least 4:15/4:30pm and wants me to pay for parking (when there's never been any comments about that in any of the chats or calls when the appointments were booked before) so still waiting... what a waste of time and distress for nothing. My internet is still going down every so often and no discount or apologies offered and if I decide to go to another company they'll charge me £144 for getting out of the contract too early. Total joke of a company that's what they are.

Easy to use platform and the cleaner was very professional and left my place spotless.