Excellent service
14 May 2022
RW
Robert Waddingham
United Kingdom
Reviews
Review of Parcelforce Worldwide
Review of Evri
Delivered on time
Delivered on time, left at the door, rang bell stepped away. Great service.
15 January 2022
Review of Evri
All very efficient and on time
19 August 2021
Review of Rail Europe
Reply from Rail Europe
Hi Robert
Thank you for your valuable feedback. We hope you had a safe and comfortable trip.
We are doing our best to improve our customer service and range of products offers and you will be pleased with all our future developments as we exit out of these difficult times.
We hope to see you on-board in the future. Stay safe
Regards,
Rail Europe.
Review of Pipetto
Replacement iPad cover
My iPad cover broke very quickly (after 4 months). My complaint was dealt with immediately and a replacement cover issued within 3 days together with an explanation and an apology. Absultely brilliant service.
6 February 2019
Unprompted review
Review of Salter
Wrong instructions
The generic instructions which came with the unit were incorrect and there was no diagram of the working parts - just incorrect directions. My scales have 3 buttons numbered 1, 2, and 3. The instructions refer to a ‘set’ button which does not exist. I’ve managed to understand it by trial and error, but it took a while and I imagine many people would give up and send them back.
7 May 2018
Unprompted review
Review of Watchfinder
Incorrect size
I was contacted to ask about my wrist size, which I provided. Sadly the watch had not been sized when it arrived so I now have to visit a local watch shop to have this done, and no doubt incur charges.
Watchfinder have replied to say the watch was already at the size I had requested. This is categorically not true - why would I waste my time writing a review? I had to remove two links to make it fit. A simple apology would suffice
25 January 2018
Unprompted review
Reply from Watchfinder
Good morning Robert,
Thank you for your message
As the watches are pre-owned they are not always supplied to us with a full set of links. As per the terms and conditions we will endeavour to make the watches to size.
In this instance no adjustment was needed as the watch was already to the size requested, as you can see from the image of your watch on the site.
If the bracelet needs further adjustment most dealers will do this free of charge or for a couple of pounds. However should there be a charge please come back to me and I can send out a returns pack with a pre-paid envelope and we can adjust it free of charge for you. Alternatively you can visit one of our four premises, London, Bluewater, Leeds or Maidstone who will also make the adjustment free of charge. If you let me know which one I can book you an appointment?
Kind regards
Natalie
customerservice@watchfinder.co.uk
01622 621388
Review of Assetsure Insurance
Review of Appliances Direct
Excellent service
Excellent service - delivery, set up and disposal were all done very efficiently and I was notified by telephone of the arrival time.
7 June 2017
Unprompted review
Reply from Appliances Direct
Thank you Robert - glad to hear all was OK - and great choice in washing machine - remember to register the warranty as you then get 2 rather than 1 year warranty :)