EK

Elson Kaca

United Kingdom

Reviews

Review of Roots Plants


Rated 5 out of 5 stars

Wonderful team to deal with because I…

Wonderful team to deal with because I had to cancel my delivery date due to me been away and was re booked for me when I came back,
On the day i received my plants I was so happy to see the amazing packaging and so fresh and alive plants .
I had to cancel my delivery date due to being away and they re-booked it for me when I returned. I was so happy to receive my plants on the day. The amazing packaging and the fresh, lively plants were a huge surprise.

Really happy !!
Thank you .

2 June 2026
Unprompted review

Reply from Roots Plants

We are so glad to hear that we could accommodate your delivery reschedule and that your plants arrived fresh and beautifully packaged. Your kind words truly made our day! Thank you for sharing your positive experience with us.

Happy Gardening!

Roots Plants 🌿

Review of Steelo


Rated 5 out of 5 stars

Steelo is the BEST company for traders…

Steelo is the BEST company for traders to use they are very responsive and reliable,really professional and on Time as always all those years i haven’t had any problems even if there are I’m sure they will be very helpful.

I highly recommend SteelO !

16 December 2025

Reply from Steelo

Thank you so much for your fantastic review! We really appreciate your trust and loyalty over the years. It’s great to hear that you value our reliability, professionalism, and support. We’re always here to help. Thank you for recommending Steelo!

Review of LeShuttle


Rated 1 out of 5 stars

I’m extremely disappointed with…

I’m extremely disappointed with LeShuttle’s customer service. I booked two tickets by mistake and contacted them immediately, hoping for some understanding or flexibility. Instead, I received a copy-and-paste response repeating the terms and conditions and telling me the bookings were “non-refundable,” even though the tickets were unused and the error was reported right away.

The reply felt cold and robotic, with zero effort to help or even consider a goodwill gesture. A company of LeShuttle’s size should be able to support customers in genuine situations like this, but they chose to hide behind policy instead of offering any practical solution.

This experience has put me off completely. If you make even a small mistake, don’t expect empathy or assistance — you’ll simply be told “no refund” and left to deal with it yourself.

27 October 2025
Unprompted review

Reply from LeShuttle

We’re sorry to hear that our customer service did not meet your expectations. Please be assured that your feedback will be shared with the relevant department.

Review of TrustATrader


Rated 2 out of 5 stars

Don’t recommend it to any builder!

I have rejoined TrustATrader after 1 full year total rubbish ,with only 1 project what was agreed and done even this was out of my area !
This year again i thought I try again called and the Team is doing they job ofcors but same words every time no one cares that you don’t get any job and you are stuck paying all year you can’t cancel as you have to pay anyway the full year !
I wish I had not rejoined!

You get all the scam calls and businesses calling offering they services looking for business themselves.

I would not recommend it to any builder it’s waste of your money.

11 July 2025
Unprompted review

Reply from TrustATrader

Hi Elson,

One of our directors has attempted to reach out to you directly, as we want to help, understand and address your concerns. According to our records, your profile has only been live for five weeks, so we’d really appreciate the opportunity to speak with you and discuss how we can better support your business going forward.

Please do get in touch with us at your earliest convenience so we can have a conversation about your experience.

— The TrustATrader Team

Review of Plumbworld


Rated 1 out of 5 stars

Not happy with they deliveries

Not happy with they deliveries
I ordered an Air con unit almost a week before the delivery date was due and then last moment when I was waiting at home for the delivery all day they just changed the date from 11th to 27th this is really unprofessional behaviour and waste of time as I had to be home for the delivery !!!!
Don’t expect delivery on time !!!


11 July 2025
Unprompted review

Review of IronmongeryDirect


Rated 4 out of 5 stars

The quality is the best you can find…

The quality is the best you can find and they prices are good for wha you get .
I use them for my business and I’m happy with fast delivery and on time .

10 March 2025

Reply from IronmongeryDirect

Thank you for your positive review! We're delighted to hear that you're happy with the quality of our products and find our prices to be fair. We strive to provide excellent value for our customers, and we're glad you've found that to be the case. We also appreciate your feedback on our fast and on-time delivery. We're committed to providing a smooth and efficient experience for our customers.

Review of Halcyon Timber

Review of IronmongeryDirect


Rated 5 out of 5 stars

Great service and quick delivery !

Great service and quick delivery !
Amazing quality :)

9 December 2024

Reply from IronmongeryDirect

Thank you for your kind words! We are so pleased to hear you were happy with our service, delivery speed, and the quality of our products. Your feedback means a lot to us and motivates us to continue providing excellent service. We hope you'll continue to shop with us in the future.

Review of Designer Watch Shop


Rated 2 out of 5 stars

Order online not delivered on time

I did order one watch online but the delivery system they use is rubbish
Im disappointed because I needed the watch for my brother’s birthday and it never got delivered still waiting !!!

If you order from them allow maybe 1 week extra or more .

14 July 2023

Review of Victorian Plumbing


Rated 5 out of 5 stars

Reply from Victorian Plumbing

Hello Elson,

Thank you for your recent Trust Pilot review.

We are really happy to hear you feel this way!

We really do appreciate your feedback, so thank you for taking the time to do this for us.

Vicky @ VP

Review of Eflorist


Rated 2 out of 5 stars

You don’t get what you Buy

I bought flowers for my wife’s birthday and when I looked on the website they looked really good so I thought perfect,also a card
I received different flowers and the card written by hand :( I contacted them and they said it’s the seasonal flowers they replaced them instead .

So you don’t get what you buy 50£ you get better flowers in the local shops and cheaper .

26 November 2021
Unprompted review

Review of Steelo