Mr Lewis

Ordered 5 plants from T&M on a same day 24 hr despatch (2 weeks later I received them) - a hollyhock, of the 3 leaves on it 2 of them had some form of bug infestation, 2 x Cosmos - both were broken tops and loads of dead leaves at the bottom, the Foxglove had rust, and a Erigeron was so spindly with very few leaves. Customer Services were quick to offer a replacement refund but not patient enough to listen to my complaint.

Information provided on the comparison website was not forwarded, nor confirmed prior to payment of the deposit. This resulted in an increased premium. When I cancelled, I was charged an admin fee - even though the policy hadn’t started. Nutshell refused to waive this fee

Emil and his team (Anna-Marie, Lilly-Anna and Ken) were all faultless!
Friendly, affable, and without complaint - despite the mammoth task ahead!
They packed fragile our items with great care and attention. Thank You!

Good quality insurance products, from a long standing and trusted insurer.
The quote system was straightforward and when moving from a "comparison site" to Devitts site the policy details didn't change - unlike some other insurers sites.
Encountered and issue when trying to pay online, but the sales desk were responsive (no long queues) and helpful, and it was a joy not to have other add-on policies rammed down my throat.