Gillian Doyle

Excellent products, quick delivery

Great product

Customer service is fantastic. Products always delivered well packaged

Quick delivery
and often unusual items

Always lovely products. Well made

Great service and quality. Always 100%

Seller aggressive and abusive. Product didn't arrive 9 days after shipping. Sent 4 professional communications requesting the usual discussion regarding non receipt of products, all ignored. Claiming money back through bank, if that fails, obviously small claims court is next step. Seller became aggressive and abusive, immediately responding only on seeing the chargeback claim, emailed calling me names. Made false claims about product viability in transit. Documented in the event this continues and becomes harrassment. Most bizarre experience. Hopefully will resolve via chargeback although other reviews indicate this is unlikely. Seller has amended her invoice on her website to refunded while refusing to refund via my banks chargeback. Court will only be costly for seller but will be time consuming for both parties. Seller called me "pritty" (Sic) immature for requesting a refund for non receipt of items and she believes a claimant should not advise the defendant of their intention to claim through the court despite this being a legal requirement prior to making the application. Felt like a parallel universe where the seller makes her own version of reality. Hope this can be resolved quickly, her logic is causing me to squint in disbelief. Her other trust pilot reviews show this is a very typical behaviour from her. Should have read the reviews first 🤦‍♀️update, seller was requested to cease direct contact due to her harrassment. She has since continued to send multiple abusive and aggressive emails throughout the day. All immediately forwarded to the police on receipt as they are in possession of my emails asking her to stop contacting me. I don't know if or when she will stop sending these emails. This goes far beyond an angry sellers behaviour and is now alarming behaviour, hence involving the police for safety. This won't dissuade me from pursuing my refund. Please avoid. This seller is behaving in a very disturbing manner. This review may give her another route to insult me through but I need to alert others of my experience and urge you to read all her reviews. I'm not unique.

Products always available, prompt delivery

Always quick delivery and great products

Product as described, great packaging , efficient service

Clear website, great selection of flowers and gifts