BT

Belle T

United Kingdom

Reviews

Review of Exactdatainput


Rated 1 out of 5 stars

Dummy company does not exist

Scammed by this dummy company pertaining to offer data input wfh. Seems real, offered a contract & paid for DBS check 2 weeks ago. Now nothing. No phone number either.

25 April 2025
Unprompted review

Review of Weekday


Rated 5 out of 5 stars

Contrary to previous reviews

Contrary to previous reviews, I too paid £5.90 for delivery, but a week later the tracking stated that the courier had yet to receive the item. I contacted Customer Services, and Athea got back to me within 24 hours. Apparently the courier had not picked up the item (no fault of Weekday). I was refunded for the delivery cost immediately, and Athea even offered to source the items instore for me should I wish to collect. I accepted this offer, only to find out the next day that my package is out for delivery. I think Athea went above and beyond to help. I cannot comment on the rest of the customer service team, but my experience of this hiccough was great.

26 September 2024
Unprompted review

Review of adidas United Kingdom


Rated 1 out of 5 stars

Great products, terrible customer service.

Having read just a few other reviews here, I wish Adidas would sit up and take note. Whilst I love the products and the apps (both shopping and running), when something is wrong, it all falls down. I thought it was great being able to WhatsApp them. Do not be fooled! I can't tell you how many times I had to send the same message countless times and received non-sensical responses, from which I assumed the person responding either didn't speak fluent English (this is the UK site) or just didn't read my very clear messages, which I literally had to s-p-e-l-l- o-u-t! Unfortunately, I had 2 separate issues and addressed them separately, but had the same experience with both. My initial enquiry was on Thursday, it is now Sunday and I have only just received a resolution regarding a refund for something I sent back 3 weeks ago as it didn't fit. I also referred a friend (prior to my need to contact customer service), who used my referral link, signed up and made a purchase. I waited a couple of days before contacting them as neither of us received £10 off as promised with referrals. I have now finally got my code for £10 off, but they will not issue it to my friend unless she contacts them herself, using her registered email address!! You can't email them! And I am certainly not going to advise her to WhatsApp them and let her have the same dreadful experience, so I am more inclined to just give her £10 to save her the stress and time. I have, however, asked on WhatsApp how she should contact them using her email address... let's see what they come back with. Sorry Adidas, I am a loyal customer but PLEASE SORT OUT YOUR CUSTOMER SERVICE!

31 August 2023
Unprompted review

Review of OK! Beauty Box


Rated 5 out of 5 stars

A great subscription, well worth the money

I love the Beauty Box subscription - between myself & my 18 year old daughter, we have hardly had to spend any money on beauty products this past year as we have utilised the subscription box instead. A few gems in there too, which we have now included in our regulat routines & purchase them from the brands themselves.

A great subscription, well worth the money.

9 May 2023

Review of ADHD360


Rated 5 out of 5 stars

Ola was patient & listened to me

Ola was patient & listened to me. I only had my diagnosis today, but she gave me good advice whilst awaiting my treatment. I only researched & paid for a private diagnosis as my (now) 18 yr old daughter waited 3 years for an NHS referral & was finally diagnosed with Inattentive ADHD in Feb. I also have an 11 yr old daughter & and will definitely pay ADHD-360 for a diagnosis for her. Being diagnosed as an adult made everything make sense and I hope my treatment will help, given I am a widow & suffer from depression with anxiety, together with early menopause. Highly recommend. Thank you Ola 😊

12 April 2023

Reply from ADHD360

Many thanks for your positive review, we are pleased you feel this way and look forward to supporting you moving forward.

We will ensure that Ola is passed on your feedback and we appreciate you taking the time to leave this review.

Many thanks

The ADHD 360 Team.

Review of SimplyCook


Rated 5 out of 5 stars

I mistakenly ordered 3 boxes of the…

I mistakenly ordered 3 boxes of the same ingredients & contacted customer services.

Mandy responded with an acceptable response and a friendly manner.

I would recommend Simply Cook to anyone.

11 February 2023
Unprompted review

Reply from SimplyCook

Hello Belle,

Thank you so much for the positive review! Happy to hear that our Customer Happiness Team has helped you and resolved the issue.

Camille
hello@simplycook.com

Review of National Business Communications Ltd


Rated 5 out of 5 stars

Excellent support and communication

Tom Oates was extremely helpful in aiding me with the setup of our new phone system at work - we encountered a couple of problems in the setup, which he quickly troubleshooted and was very patient as I ran around the office trying to figure out which handset belonged to which base unit. I am happy to highly recommend, very happy with the service. I had cause to call back with a minor issue, which he also resolved immediately.

15 July 2022
Unprompted review

Review of HelloFresh UK


Rated 2 out of 5 stars

On hearing great things about Hello, so far I am very disappointed

On hearing great things about Hello Fresh & getting a discount code which made it cheaper for meals for me & my 2 young daughters, I removed meals from my weekly supermarket delivery.

Expecting my first box on Tuesday, and paying extra for timed delivery, I was very upset when not only was my box not delivered by 1pm, it wasn't delivered at all. After an online chat with a helpful customer service rep, I was informed there was a delay & I should expect my box the following day.

I've now been emailed saying it won't come until NEXT Tuesday, so my daughters & I have had to have cereal & toast for dinner every night, as I had already been charged & couldn't afford to buy yet more meals.

I'm still waiting for my first box; a further review may follow depending on whether I receive it.

Oh, and I've already been charged for my 2nd box (cheeky, seeing as I've not had a chance to sample my first box & cancel if necessary). I have been promised a free box, but let's see... I am a food blogger & was looking forward to try how easy the recipes are vs my home cooking. I fear my next blog will be about cheese on toast!

3 June 2022

Reply from HelloFresh UK

Hello Belle,

Thank you for your review, we appreciate the feedback.

We're so sorry to hear about the issues you've had with your delivery!

We try to let our customers know about any delivery errors as soon as our Couriers inform us that they have encountered an issue, but as these are not predictable, this may not always be communicated at the most opportune time, which we are truly sorry for as we know it puts you in a difficult position. These errors are quite rare, however, and we try to make up replacement boxes or compensate accordingly if a replacement is not possible at the time.

Please note that if you were informed the box would arrive next Tuesday, this means your first order was cancelled due to being unable to be delivered. This would also mean you like received a full box credit on your HelloFresh account.

Please note that while the compensation is issued in the form of credit by default, you are always able to request a refund instead for any errors originated from our end.

For this or anything else, we encourage you to contact our Customer Care Team. You can reach them here: https://www.hellofresh.co.uk/contact-page

Kind regards,
Dora

The HelloFresh Team

Review of Trustpilot


Rated 5 out of 5 stars

Having deviated from Amazon for once

Having deviated from Amazon for once, I'm happy to trust Trustpilot having seen the C4 documentary on Amazon & how manipulative the reviews can be. I researched my purchase & having seen the Trustpilot reviews for the website from which I purchased I was happy to proceed with (an expensive) purchase.

25 May 2020
Unprompted review

Reply from Trustpilot

Hi Belle,

Thanks for your feedback. We're happy to hear that you're enjoying your Trustpilot experience.

Kind regards,
Jacob
Trustpilot Support

Review of EUROSKATESHOP | USASKATESHOP | KITEDANMARK


Rated 5 out of 5 stars

Great old-school skates

Great old-school skates, found my sea-legs again PDQ! Comfortable too, no pinching anywhere - I am UK size 5 & ordered the 37-38 Euro size, perfect. In fact so perfect I have bought a second pair for my bestie. Shipping took a while (6 days) but worth it and was updated on shipping. Great service & great skates.

25 May 2020
Unprompted review

Review of Superdry


Rated 5 out of 5 stars

Great end-to-end experience.

Great end-to-end experience.
Clothes are a great fit for me, online ordering and delivery faultless and prompt in my experience, returns very easy (although rarely needed!).

15 October 2018
Unprompted review

Review of Culkin Plumbing and Heating


Rated 5 out of 5 stars

Excellent service, very happy.

The plumber was prompt, courteous and completed my job in a matter of minutes. The charges are very reasonable and I would definitely recommend Culkin Plumbing and Heating to anyone.

14 November 2017
Unprompted review

Review of Superdry

Review of Superdry