peter tompkins

Knowing that you owed me a refund, I had to call to get the payment made

Easy to apply, good price

Les was excellent, made the course interesting and enjoyable

Lovely guys on the stand

Product arrived a day earlier than quoted at time of order, perfect condition and cheaper than Amazon
Superb

Trying to draw down part of my pension since 10th October 2017, this lot are a bunch of con artists, average time to get through to call centre 45 minutes, non of the staff have a clue about the products they administer, I have been given incorrect instructions on at least 3 occasions, they simply don't care about how much they upset customers, If you have money to invest but want to keep control of it don't trust this lot

As usual, excellent service fro Mercedes Derby, it's lovely to drive a Mercedes Benz but reassuring to know that the car is looked after by a great tem

Having read the announcement regarding the new grandstand at Hillberry (24.03.17) and it's view all the way from Brandish, I was more than disappointed with the actual view of the super bike race on Sunday, Due to the hedges not being cut back, the bikes flashed into view less than 100 metres from the grandstand, I should have saved £30 and walked up the road and jumped over the wall and got 100% better view, very poor

Paid £562 for a Tamron 300 -600mm zoom lens a week ago and the order has not been processed yet, cannot contact by their phone system and they don't reply to Emails does any body know an address so I can pay them a visit..
UPDATE.. I have received an Email from Carol at their on line feedback department asking me to withdraw my comments, I have informed them that if my order is delivered by 20.05.16 I will consider this.
Update... 19.0516 receive an Email telling me my package has left their ware house, tried to check in my account page and " No orders outstanding " pops up, so I cannot now track my order, Why do they make it so difficult ?? and why do I still don't feel confident in receiving my order ?
Further Update 23.05.16
After Email of 19.05.16 no further contact with Simply Electronics , despite emailing them , I do not know who is delivering my purchase or where it is and all they send is an automated reply very disconcerting.

UPDATE !!!!!!!!!!!!!!!!!!!!

On the Morning of 25.05.16 I received an Email from SimplyElectronics telling me that my Lens was being delivered that day and included a link to a French courier company, when I input the reference number the system had no record of that number, But low and behold when I got home there was a card from DPD couriers informing me they had tried to deliver my package , so i collected it yesterday and I have to say I am delighted with my purchase!!! , I have saved nearly a £180 on what British suppliers websites were quoting for the lens and nearly £600 on MRRP. The packaging was excellent to ensure no damage, The Lens is exactly what I expected and I am delighted with the final outcome.
It is evident from the labelling on the package that it has been exported from Hong Kong directly , which would account for the late delivery (quoted 4-10 working days from date of order) 17 days from date of order. which under the circumstances I now find acceptable and feel that if SE were more transparent about the fact that they are not a British based company people would be more understanding.
However I cannot help but wonder whether the fact that I started expressing my worries on Trust Pilot immediately after reading the poor reviews on here (only 5 days after placing my order) that this might have had some bearing on my ultimate satisfaction as SE constantly monitor the feedback .