Mark Merrett

Delivery slot and 'you are next' advice meant no wasted time waiting around. Callum and Alisha were efficient and friendly...a large awkward piece of furniture was lifted into position without any fuss at all. Many thanks!

App from Hell. Slow, laggy and looses, for example, number of passengers when going back and amending date of travel. And why do you have to enter coachcard details TWICE during the booking process!

Three weeks in overall I can say I'm happy enough with my car. Purchase process was slick and efficient. I had the car checked out by the service garage I've used regularly for 30 years - they confirmed condition of car was consistent with age and mileage. They also confirmed my suspicion that the car had been accident damaged although competently repaired - Cinch although not hiding this didn't make it clear upfront ..the clue was that it had last been serviced by BCA - "car restorers" when Googled. And maybe I could have spotted the marks on nuts around the engine bay that had been moved etc. But good panel fit and paint match. Although obviously paid full market value couldn't be bothered with faff of returning, reclaiming tax, waiting several days (without transport) for money to come back etc before I could get another car. Very minor niggle was that all wheel nut covers were missing - re-reviewing photos showed them missing on only one wheel - and just those were hiding in the spare wheel well. Hey ho! but only £5 on eBay! But bonus was I got optional extra reversing sensors - they hadn't noticed they were fitted. So on balance yes do consider buying your car this way. And Cinch, if you're still reading!, how about showing underbody photos too?

Quick efficient service and a good product. Clipglaze is an easy neat solution to secondary glazing, especially where as I have .. arch shaped windows. I think this is the only really suitable product for this purpose.

Am using again despite previous experience with long airport queues. Car and price good. Gran Can airport rental car pickup fiddly.. exit not obvious and not obvious what to do with keys when returning car.