jla

Bought a car that was 6momths old . Went to collect it to be told there was a fault .
Collected the car 2 weeks later and there’s another fault .

Richmond Motors in Bognor Regis have has the car for 2 weeks and it still isn’t fixed .
Nobody really interested . Very disappointed with the service we have received .
Would not advise buying an MG .

It has taken 7 weeks to sort out a bed that was broken and un repairable .
My son is in a care home for adults with complex needs and has been sleeping on a mattress while has been sorted out .
Customer service - what customer service , to add insult to injury I have to pay again for insurance on the new bed when the one that broke has only just 2 years old .
Nobody could care less at this company . The whole experience has been horrendous and I would never recommend them to anyone

Outstanding customer service from Paul
I had a telephone call, straight after placing an order , with some very useful advice . I consequently amended my order and received my delivery the next day . I cannot fault them as a company - it is rare to find service like this anymore and Will definitely use them again in the future.

It is very frustrating not being able to call anyone to discuss issues.
It has taken a week to sort out a damaged item , I have had to reorder the item and pay next day delivery postage which I won’t get back .
James Cosgrove has picked up this ongoing situation and sorted out the return .

While trying to organize a Travelex multi currency card for my daughter no one seemed to really understand fully how these operated . I was told she could obtain one on her arrival in the US however when we arrived we were told you had to be an American citizen to obtain one. I spoke to a number of people from customer services all of whom were very pleasant but gave out conflicting information .
Great if you just want a straight forward currency exchange as you get a very good rate if pre ordered on line .