Front desk Agent she was nice at time…
Front desk Agent she was nice at time of pick up. Rented the car for a week and within that week called a few times to see if we might be able to drop off early said no. We was rushed out of the car while dropping it off before time, we forgot items in the car. Another Agent told us the car would be back today, for us to get them instead of asking the customer to return. Which it had our key to are car in it. So went back and was told the car was impounded by the police. And told us they are not sure when or if we would get our items. So asked who's going to pay for a locksmith to come make another key? A company laptop from the trunk of the car and bag of clothes since we was rushed. Only answer was we do not know.