I thought I was dealing with Germany
Update, since I got an email asking for more information. I did finally get the package. I found the tracking number that I should’ve gotten originally from the third-party tracking site. It said it was down at the local pick up spot. Because I didn’t have the codes needed to pick up the package, I had to call customer service, who looked it up on the same third-party site And gave me the information to pick up the package. I shouldn’t have to have made the call to customer service.
I made the mistake of not Looking this company up on trustpilot first. The package via the tracking number they gave me was coming out of China, and apparently was given to a local carrier (DAO). The local carrier site does not recognize the tracking number I received. The original carrier says that the package delivery attempt was on a weekend, and was rerouted to pick up point. I’m still trying to track the Christmas present down. (The original ad was on Facebook.)
27 November 2023
Unprompted review