Oliver

Just getting into Padel and wanted to make sure I had the right kit. From advice through to buying the customer service was amazing, helping me choose the best beginner kit to make sure I'd enjoy myself with mates and get the best out of it. A Nox Padel, balls and backpack to start with, I know for sure who to come back to for the best online!

In for a brake and coolant check - great service and advice as usual. Bobby always very friendly and efficient. Top notch all round.

Went in for MOT today. Great, friendly service with Bobby in reception.
Thank you!

Recently received great support from the team when needing to combine two rounds together.

Not one who normally leaves reviews tbh but has to be said that after using Shotscope for just over two years now, I'm a big fan of how it helps me analyse my game and break down the stats to such a granular level. Two years ago I was a little sceptical as to whether it might help but as I play round to round I can go back over the shots I played and see how the stats build and their reporting back on where my focus needs to be for the next round. It's great to be able to use the Strokes Gained feature in particular to understand where my game is relative to others too. I'm still using the V3, missed the opportunity to grab the £179 deal when the X5 came out but all in all just really happy with the stats engine behind whatever I wear on my wrist. Recommended!

Saw a deal for an amp on Gear4music and called them to get advice. Got straight through to a very helpful and knowledgable person who answered my question quickly helping me to make a confident decision (new to learning the drums). Amp bought that day and delivered the next day. Great service, great deal...simple. Thank you.

Bought the Calais Chrome pen from Boutique Gifts a few weeks ago and firstly a beautiful pen itself, but.... having being sold a barely working refill the pen is more of a glorified paperweight. Therefore having been sold a pen by this company technically I have a paperweight instead.

Customer Service has been awful, simply saying "sorry" and that there's nothing they can do to help. While a Cross refill is only £4.50, my expectation when buying a pen from anyone was that it would be able to write!

Customer Service said that calling in within a week would have allowed me to get help with this. The Distance Selling Rules allow for a minimum of 14 days from delivery of goods...when in the retail business they really should know the rules.

So, if buying from this company, add around £4.50 to every cost as the refills themselves are not always included!

Update: Having now bought a refill, obvious that I was sold a near-empty one. A simple goodwill gesture of sending a replacement refill would have made the whole experience very different...money is obviously more important than custom!

Just has some very swift support and follow-up from Shot Scope which for me makes a massive difference with customer experience and satisfaction.
Top-notch product too. Keep doing what you're doing.

Ideal seemed to effectively pick up (all under warranty so no cost to me) that my service engineer misdiagnosed an issue with my boiler and so saving me from potential knock-on issues further down the line. Professional, informative and kept me up to speed while work was carried out. Again, under warranty.

Three words that sum up my experience back shopping with Ebuyer. My last PC build was from here and 8 years later the same great value can still found.