Everi Omdömen 

Absolutely shocking company, damaged my parcel and got a chatbot to tell me to contact the sender, which is me!
Consignment number H00FRA0002911628

If I could give 0 stars I would

Box from Amazon USA of electronic unsold items ordered in September. EConsigned to Evri. for delivery. Was given info by Evri that they had this, then a delivery date. No delivery! Constant emails to Evri but no answer as to where order was. Delivery running low on stocks of these boxes, so ordered another one. Guess what - same scenario. What I did receive each time eventually was two plastic envelopes, each the size of a a notepad, with one mystery gift, both the same, nothing else! Both Evri envelopes!
Constant communication with Evri re these two missing orders but no result. Told me to contact seller but each time I tried to email they were returned as undeliverable. It was not their problem anyway, Evri had both these orders but ‘lost’ them. This is a loss of over £60 to me. I am a pensioner and wanted these boxes to give out nice presents at Xmas!

My parcels have constantly been left at wrong address even though address right on parcel, I’ve messaged Evri so many times but nothing is done to right this problem
It’s not just my parcels but the whole village are complaining I just do not know what to do anymore please help.thank you.

Evri driver Louisa falsely marked a parcel as "delivered" to the destination address at 16:19 on Tuesday, 3 November 2026. Instead of bringing the package to the proper entrance or recipient's door, the courier dumped the item completely unsecured on an external step/pathway. Leaving a parcel exposed on an open outdoor pathway entirely away from the entrance exposes it directly to theft and weather damage, failing to meet basic standards for safe delivery. Appalling Service & Formal Dispute EscalationDumping goods in a public area does not constitute a valid legal delivery, as the package was never safely received. Following this blatant non-delivery, a formal complaint was issued demanding an immediate full investigation into courier Louisa and a full refund. Due to Evri’s substandard handling and unacceptable delivery practices, this matter is being escalated to Trading Standards and Citizens Advice (CAB). Avoid relying on Evri for secure parcel handling.

Most incompetent delivery company in the world cant talk to customer services either by phone or internet chat, absolutely useless
Why do companies still use them

Last Wednesday Evri sent me a message and an email to say my parcel was out for delivery that day.
Later that day I got another message to say they would deliver the next working day.
That didn’t happen. I have been tracking everyday since and there has been no up date.
This morning I get on to Customer Service, no phone number only a chat bot who informed me that my parcel will not be delivered and to contact the supplier to get a refund or replacement.
What a shoddy way to treat customers.
There is no number for Savers, just an email or message. Why can’t we not speak to a human? How long will I have to wait for my £82.79 pence refund or replacement?
Evri are absolutely useless. If I could have left no stars that is what I would have done.

Parcels never arrive!. Had to get yet another refund from Amazon as another parcel never arrived, even though it said delivered!. I was at home each time I had a notification to say my parcel was delivered and nothing is there. Are you sure your drivers ain't stealing customers Parcels?. Especially my new trainers and new heat mask!

DISGUSTING COMPANY.
Awaiting an AMAZON delivery, received a text from EVERI saying they couldn't deliver at 10.07AM today.
I have CCTV and NO PERSON OR VEHICLE has been near my property between 08.45 AM and 11.50AM.
EVERI STATES FALSEHOODS NEARLY EVERY TIME THEY ARE SUPPOSED TO DELIVER.
AMAZON does not want to help either.

Damage goods or say delivery today then it turns up days later if you lucky I spend a lot of money on eBay but I see you have got your hands on it .fills me with dread got to the point am closing my eBay account down and looking for someone who is professional unlike evri INEPT CLOWN OF A COMPANY.

My parcel status says delivered but I haven't received it. So i started a chat with Everi and was told that someone will contact me within 24 hrs and it has been 72 hrs now with no response. So I tried to contact live chat again but unable to do so as my details are already saved and the same message pops up that I will be contacted within 24hrs. WHAT A JOKE. TOTALLY USELESS.

I ordered from QVC and have been waiting for 7 days for what should have been a fairly prompt 3-5 day delivery. Subsequently received a piece of fiction notice today saying there would be a delivery, then 6 minutes later a 'sorry we were unable to deliver your parcel'.
In a recent prior delivery they delivered the parcel to the wrong address! We only tracked it down by detective work! Firstly QVC should not use them and secondly, what calibre of driver is EVRI employing?

I was expecting a delivery today from EVRI, on arrival my parcel was left in the stairwell where anyone can steal it. This has happened on many occasions. Leaving customer's parcels lying here, there and anywhere seems to be the new normal. This is a frigging joke.
Where have all the genuine workers got to.
We've never had this TRASHY SERVICE before from so called couriers. Customer service is out the window. They couldn't care less.

WHAT A LOT OF NO USERS MY LATEST PARCEL HAS BEEN LOST BY THIS BUNCH OF COWBOYS I TRACKED IT ALL THE WAY FROM CHINA AND EVENTUALLY EVRI CLAIMED WE HAVE IT AND IT TRANSPIRES THEY MUST STILL HAVE IT AS IT HAS MOVED NO FURTHER EMAILED THEM AND WAS INFORMED THEY WOULD INVESTIGATE AND GET BACK TO ME BIG PORKY. NEVER HEARD FROM THEM BE PREPARED FOR NO DELIVERY FROM THEM

Had to give 1 star, no option to give zero!
By far the worst delivery company, despite stiff opposition.
No care taken with products, shame on the companies that use their pitiful service

The worst courier! Ordered on Tuesday,paid for next day delivery. Wednesday showed out for delivery! Then a notification that is was delayed. Then the same Thursday. Then friday, out for delivery 1-3pm! Never showed up! Then another notification its been delayed! Awful service! Every delivery i have had from Evri has been late! Do not use!

Scam artists. Sent a guitar with them - they happily took the payment and sold me insurance. They lost the parcel and suggested I put in a claim. They rejected the claim, asserting that fragile items are not covered. When I asked why fragile items are more likely to be lost, they stopped replying. Don’t waste your money with these clowns

Waiting for parcel delivery no help from evri at all I have triedmany to no avail so don't use them
Far too frustrating and they have spoilt a birthday waiting for parcel or confirmation of delivery

Once again sent a photo of our package being delivered to a wrong address ! No interest in trying to recover the item suggest we might like to go door knocking in the hope of getting it back . That is on top of items left outside our gate on a public road in the pouring rain

dont even use them they are hopeless company.

Appalling service from EVRI .. As usual,,,, I don't think I have ever had a good experience from them. My delivery was late, Always late... The driver left my package by the dustbins away from the house and if it wasn't for my neighbour I would not have seen it. It was pouring with rain and I am trying to dry the package out. They said it was left in a secure place!!!! Really? Will try and find out next time when I order something that they do not use EVRI. I certainly won't be using them. They never fail to disappoint.