Nicoline Thorsteinsson

Beskrivelsen af varen - bestilte et billede som er en vævet kløver (det viste sig at være et print af en vævet kløver) Yderligere købte jeg en ramme til i eg og den er ikke helt lige og er eg sat på fyr træ.

Syntes en mere tydelig beskrivelse af varen ville have hjulpet til at man ej blev skuffet

Vi har været tilfredse med servicen vi har mødt fra personalet i Vejle & Kolding. Dog afventer jeg fortsat et svar fra kundeservice via mail (efter 10 dage)

Hurtige, venlige & dygtige til at servicere sine kunder.

Kan varmt anbefales🙏🏻

Mest besynderlige oplevelse!

Fandt de smukkeste sko på custommade.dk, bestilte dem og modtog en ordre bekræftigelse via mail.

En uge gik og fik ikke en sms eller mail om forsendelse, jeg har skrevet 4 e-mails til begge e-mail id og har ikke modtaget et svar 😶 det er dybt alarmerende.

Ringede også 5 gange og ventede i “kø” mange minutter hvor jeg til sidst har givet op.

Skrev til dem på Messenger gennem deres Facebook side, der har stadig intet svar fået.

Jeg er dybt chokeret at man kan have så fine vare men med SÅ DÅRLIG/ IKKE EKSITERENDE service!

I ordered a Sussie Breeze set
Delivery was fine……however, when opening the package I was unpleasantly surprised!

The color of the set was NOT a delightful warm orange as on Alethea’s marketing, but more like an orange safety vest 🦺 threads showing already hanging from the close and size was much to small (even I ordered a size up as the company suggested) still very small and size wise did not look like the marketing pictures.

I tried to return it, but was met with, what at best could have been a polite, no, auto/ template email from customer service. Apparently they don’t take returns on offer orders…..I expressed the many other concerns above and this according to Alethea, this is not a valid complaint.
I challenged this of course, but was then met with short, and non service minded messaging history.

I urge you all, DO NOT ORDER FROM HERE!

Booked a hotel in Sweden through booking.com and the hotel was confirmed and paid for straight away. A few hours later the hotel says they can’t accommodate us after all 🥵 they did rebook us to another hotel which was a fine hotel, BUT NOT the hotel that we booked, confirmed and PAID for! Neither the hotel Elite Hotel Mimer in Umeå nor booking.com is taking responsibility for the fact that their, customer/we paid for something we didn’t get.

Bestilte samme vare som sidst, da kvaliteten er god og servicen 😊

Denne gang var det kun bedre og fik igen min vare langt før tid, samt en sød mail.

Kan varmt anbefales

I have bought items from them quite a lot of times now and ALWAYS speedy delivery, great service, super prices, as well as what I have ordered every time was great quality!

I can highly recommend them :)

I ordered 3 books from CDON, well aware the deliver time was rather long and this I accepted. HOWEVER it was even longer than described and I only received 1 book out of 3! The other 2 was then confirmed to arrive in a second package, I was patient and saw it was registered with the post BUT then all the sudden it got cancelled only via mail from CDON with no explanation. I contacted Customer support and they use the excuse that I wasn't home to receive it, I told them I wasn't home for the first one either but then i picked it up from the post house distributer instead. Their customer service then agreed that this would also be normal procedure and then blamed the post man for potentially destroying the package (without even knowing) She asks me to re-order them even though I haven't received my money in return! I will say one word to that, this is NO!