Andrea Jolen

Excellent
Friendly service with very helpful staff

Obada was very helpful, friendly and kind. Excellent Thank you

I am 66 years old with degenerating bones, and I suffered a serious back injury while disembarking from an EasyJet flight. I slipped on the metal stairway and was left in severe pain and shock. Instead of offering first aid, support, or even a moment to recover, the cabin crew simply lifted me up and told me to move. There was no care, no assessment, and no basic duty of care shown at all.

The injury caused excruciating pain for months. I could not sit properly for a long time, and even now long journeys remain painful. The compensation I eventually received was nowhere near proportionate to the severity of the injury or the long‑term impact it has had on my daily life.

It is extremely disappointing that EasyJet can hand out £500 holiday discounts so easily, yet someone who was genuinely injured receives so little support or recognition. The way my injury was handled was unacceptable and deeply upsetting.

I am sharing this so others are aware of how poorly EasyJet dealt with a serious incident involving an older passenger with a medical condition.

Avoid this firm at all costs. My injury claim was handled with shocking inconsistency and a complete lack of professionalism. Over two years, my case was passed from one solicitor to another with no continuity, no accountability, and no genuine effort to move things forward.

When it finally came to assessing my losses, the firm’s owner dismissed my evidence simply because it was presented in spreadsheet form — a format routinely used in HR and entirely appropriate for documenting absence and financial loss. This decision directly reduced the compensation I received and showed a clear failure to properly review or advocate for my case.

I was left feeling unsupported, ignored, and ultimately short‑changed. I still have all the evidence of my loss, and it is clear to me that the firm did not act in my best interests at any stage.

This was a deeply disappointing and avoidable experience. I would not trust this firm with any legal matter.

Quick and easy

***WARNING***

I had a disrepair case with this firm, and I strongly advise against using their services. I was misled into signing a Conditional Fee Agreement (CFA) that stipulated I would accept 25% of the rent due to disrepair. What it conveniently left out was that I endured nearly two years of severe mould issues, which significantly impacted my health and mental well-being. It was utterly unacceptable!

This firm ignored the mould-ridden items that I had to discard—clothes, towels, linens, handbags, shoes, and more. I have concrete evidence of my claims.

They settled on my behalf for just £1,500 for the rent, which I refused to accept. When I asked for documentation of the settlement offer, I received an email that had clearly been altered, with names and contact details redacted to hide the sender's identity. When I voiced my concerns, I was reminded that I had signed the CFA.

To make matters worse, I received a staggering invoice for £17,500 for their fees, which included an illegal 100% success fee.

I have documents regarding the above.

I urge you to stay far away from this firm and to warn your friends as well. Your well-being and rights matter—do not let this happen to you!

Davina Kanani

Excellent delicious and home made food. I would recommend them tremendously.

No additives, artificial colours, preservatives etc not oily or too much spices like many restaurants.

Healthy dishes. It has helped me with controlling my diabetes.

Generous portions to fill you up

Thank you Jzk

I want to bring to everyone's attention a troubling situation I’ve encountered with this company. They have once again deducted £375 from my bank account, which clearly shows that my previous review, where I mentioned their purported help, was completely misleading.

This company falsely claims to be Qatar Airways and has even made deceptive statements to my bank. They pretend to offer support when I raised my concerns, but it’s all just a façade.

Please be cautious and do not trust anything they say! They are scammers using sweet talk, operating out of India. NOT NOT BASED IN THE UK.

I urge you to steer clear of this company. They have deceived others, just like me. My main concern is their misleading representation as Qatar Airways, which only serves to confuse and mislead consumers.

One reviewer even stated, “I called Qatar Airways and Harry Kent answered the call, listening to my inquiry,” which is simply untrue and deceptive.

It’s crucial to be transparent; they should clearly identify themselves as Reliance Travel, not misrepresent as a major airline.

I possess clear evidence of the unauthorized money taken from my account, as well as a fraudulent signature on a contract that I never signed.

⚠️ WARNING: Protect yourself from these scammers!

Still outstanding Pathetic 30/1/25

I travelled from Dubai to London on Emirates flight 0005.
I found that my brand new suitacase had a tear at the back, so I reported it online how ever my claim did not go through. Something wrong with the system so I called them. Suprise suprise this was not logged on the computer.
So when I wrote to them complaining about the issue, I was told that I did not report it.
After nearly 5 months, Emirates emailed me asking me if I had reported the incident within 7 days.
Really?
One of the highly praised airline?
Come on !!!

Wizz Air the worst experience ever. Keep well away from them.
I booked my flights with Wizz Air in October last year.
They kept cancelling my flights as I had connecting flights.
They said I had to do a new booking everytime they cancelled. Which I did about 3 times and had to pay extra every time.
Then after 3 months they reinstated the same flight as my original booking but guess what, I had to pay again for my original flight.
Complaining got me nowhere.
DO NOT USE WIZZ AIR! S.......t experience ever.

Before I wrote a review about the Kiwi.com experience when booking my flights.
Even though it was not their problem as WIZZ Air kept cancelling my flights.
Aabid at Customer Satisfaction SpecialistKiwi.com helped me. I was given a full credit of my fare and finally I did a new booking with them. Very Happy :)
My flights do not include WIZZ AIR. Keeping well away from their flights!
I am very grateful to Aabid. Thank you so much. I really appreciate it.
Good people do exist and I was lucky! Ameen

The guys were great but i was disappointed when they left. The place was a mess. Water everywhere on the kitchen floor so I had dirty shoe marks. Then i was infuriated when i saw that my carpet in the lounge had black marks and again water.

easy to order, pay

Worst shopping experience ever. There is NO support for the customers.
I bought a designer clothing on Esty from JaipurIndiaFasStudio. the garment was fake, it was made unprofessionally with threads hanging out everywhere and blouse had no buttons or opening so it could not be worn. I sent is back. it cost me 25British pounds for shipping.
On Esty, the policy says that the seller should pay back the shipping cost. However the seller refused.
I tried to complain to Esty but there is no way to do this. I even wrote an email to the CEO. Reply Zero.
So I have lost 25 pounds for no reason and it was not even my fault.
Please Do not buy anything from ESTY. You will just loose your money.

Totally useless. Like other reviews, it just keeps saying - insufficient evidence.

I asked BA to give me my refund and not a voucher. Resolver and BA asked me to contact CEDR.

Waste of time! The company should be scrapped as it is useless. BA should stop funding them and refund the money to their loyal customers.

So sad:(

I have been trying to get compensation from SA for not allowing me to board airlines due to Tourist Visa.

They do not follow the laws of the UK or EU!

I am taking them to court as on their website there is NO reference about which visa I could travel on last October 2020. It says Tourist Visa is acceptable.

I even got as far as printing out my boarding cards only to be told at check-in ( in a very abusive way) that I cannot board the flight under Tourist Visa.

I phoned Jeddah Airport and they had no problems with it (visa).

Under the EU regulations, I am entitled to 600Eur compensation. But they stopped corresponding with me.

If they are unwilling to follow the laws of this country they should get out.

Absolutely Pathetic

I am really disappointed with BA and how they have treated me.

Virtually begging them for MY money for survival and all they can say is here is the Voucher, sorry we can't give your money back for food and to pay bills. Basically, go and starve yourself and probably get pneumonia, BA doesn't care. So if I die there is no conscience on your side. Well, I hope that £600 will make BA profitable.

Also on a personal note if it was their Mum I am sure they would do anything to make sure she can survive this pandemic.

I used to respect BA and having excellent customer service but I now think it is the worst.

I also know of cases where money has been approved to people who had been given vouchers, so I guess it must be discrimination in view of my disability, age, and race. A refund should be given on compassionate grounds.


I will not be flying with BA and will not be recommending BA to others. Such pathetic and insensitive towards their loyal customers.

So sad.