KOI Footwear Opiniões 

21 735
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

So many choices. Own a few pairs of koi shoes. Fit is always spot on. Comfy out the box. Great quality. Prices are better than other "alternative" footwear ie irregular choice. Delivery wad on time

Classificada 1 em 5 estrelas

Absolutely terrible quality and will never buy from them again ! The soles felt like kids foam mats and the entire shoe felt like a temu special and that would fall apart after one wear. For the pri... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Se me hizo larga la espera de lo impaciente que estaba por que me llegarán los zapatos y DIOS QUÉ ZAPATOS!!! Es de los más bonitos que he tenido en nucho tiempo. La calidad me sorprendió mucho pero en... Ver mais

Classificada 5 em 5 estrelas

O bought two pairs for my twins for school they came quickly and beautifully packaged. I did have to change a size for one and so accommodating and helpful even put a quick shipping on it so they woul... Ver mais

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

KOI is an independent brand that creates collectable, identity-driven designs rather than disposable, trend-chasing fashion. The design philosophy is rooted in subculture and self-expression, not seasonal trend cycles. Every pair features improved construction, reinforced stitching and materials chosen with longevity in mind. All products are backed by a six-month warranty.

Koi Footwear - Fashion Footwear

Escrito pela empresa

Independent British Brand
From classic Mary Jane to iconic platform boots, we design bold shoes with edge, attitude, and roots in the city that made us.

6 Month Manufacture Warranty

Direct purchases from KOI

All KOI footwear comes with a 6-month manufacturing warranty when purchased directly through our website. We stand by the quality of our shoes and want you to feel confident with every purchase — if something's not quite right, we're always here to help. Contact us at help@koifootwear.com

Informações de contacto

4,2

Bom

TrustScore: 4 em 5

22 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 77% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(21 735)

1005 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Todos os idiomas

Classificada 5 em 5 estrelas

Se me hizo larga la espera de lo…

Se me hizo larga la espera de lo impaciente que estaba por que me llegarán los zapatos y DIOS QUÉ ZAPATOS!!! Es de los más bonitos que he tenido en nucho tiempo. La calidad me sorprendió mucho pero en especial lo comodísimos que son. Y el packaging era espectacular jajajaja la caja con el gorila me encantó (la he guardado para decorar mi habitación) y hasta el celo tenía diseño. Estoy encantada con la co.pra, cuando deje de ser pobre me pillaré otros par de zapatos. Siempre me gustó la marca pero ahora que por fin tengo un par de sus zapatos... me declaró una loca enamorada.

21 de agosto de 2026
Classificada 5 em 5 estrelas

Damn this is a quality company

I came across this company and looked through their catalogue and found a pair of boots that were in the sale and literally paid under £30 and wondered to myself are they going to be any good?
When they arrived in the post, I opened the box with low expectations and when I picked up one of the boots I was in shock at how incredible they were the quality was through the roof and so damn funky.
I would so order from this company again in fact I have made the website a favourite on my phone so I can have easy access back to them.
If you buy a pair of shoes, I almost guarantee that you will wanna do a backflip with excitement when you get your awesome pair of shoes.

21 de agosto de 2026
Classificada 5 em 5 estrelas

Fabulous shoes

O bought two pairs for my twins for school they came quickly and beautifully packaged. I did have to change a size for one and so accommodating and helpful even put a quick shipping on it so they would be here for the first day of school I highly recommend and will be buying again thank you Koi team. X

21 de agosto de 2026
Classificada 5 em 5 estrelas

Unique design

I bought 4 pairs for my daughter, she loves all of them. All shoes design well and unique from others and looks exactly like the website picture.

12 de agosto de 2026
Classificada 5 em 5 estrelas

So many choices

So many choices. Own a few pairs of koi shoes. Fit is always spot on. Comfy out the box. Great quality. Prices are better than other "alternative" footwear ie irregular choice.
Delivery wad on time

17 de agosto de 2026
Classificada 1 em 5 estrelas

I NEVER RECEIVED MY ORDER

I NEVER RECEIVED MY ORDER! WHERE IS IT?

18 de agosto de 2026
logótipo da KOI Footwear

Resposta da KOI Footwear

Hi there,

I'm really sorry your order hasn't reached you yet, and I completely understand the frustration when you're expecting your delivery.

I've checked the tracking for you and can see that your parcel has arrived in the US and is now with USPS in New York. It went out for delivery on 31 August, but unfortunately a delivery attempt was unsuccessful.

This means your parcel hasn't been lost or left somewhere in transit,
the tracking details are sent to you email so you are able to review.

KOI

Classificada 4 em 5 estrelas

Cute and comfortable shoes. No real problems with the store.

The shoes are excellent, already own two pairs. Cute, unique and comfortable.
When I had an issue, it was a bit frustrating, and I found the sales/price reduction/student discount eligibility a bit confusing, so 4 stars.
Definitely recommend them still, if you find shoes you like here go get them!

2 de julho de 2026
Classificada 1 em 5 estrelas

Got my order cancelled

Got my order cancelled without getting to know the reason, and I didn't get all money back either (got back about 3 euro less than what I paid)

18 de agosto de 2026
logótipo da KOI Footwear

Resposta da KOI Footwear

Hi there,

I'm really sorry your order was cancelled without an explanation. I can completely understand how frustrating that must have been.

I've looked into this with our warehouse team, and your order was unfortunately flagged as a short order. This means that, due to an inventory error, we didn't have the product available to fulfil your order.

These errors can unfortunately be more likely during busy sale periods, when orders are coming through very quickly and our stock system can struggle to keep up.

I can confirm that your order was refunded in full. I've personally checked the refund and have also resent the refund confirmation email so you have this for your records.

I'm sorry again that we weren't able to fulfil your order, and especially that you weren't given a clear explanation at the time. We know that's frustrating and it's something we're continuing to work on.
~
KOI

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