Friendly and helpful customer service. I have Ace 68 GT and this keyboard is the best on the market. No other can compete to this one. Build quality is outsanding, it is first 16k keyboard, but the so... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Brazilian here. eu ja tenho um headset Mchose V9 é tudo oque é prometido, sem tirar nem por, e recentemente comprei um teclado GX87 usado, tinha algumas dúvidas então entrei em contato com o suport... Zobacz więcej
Скорость ответа поддержки и качество поддержки было на высоте, хоть существуют языковые барьеры, да и разница во времени тоже дает о себе знать, но моя проблема решена буквально онлайн. Качество проду... Zobacz więcej
Habe mit dort ein ACE 60 Hall Keyboard von der Webseite bestellt vor ca. 3 Monaten. Wurde auf YouTube-Hardwaredealz vorgestellt. Hat genau drei Monate gehalten und dann gingen die Lichter aus für... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At MCHOSE, our paramount mission is to redefine how individuals interact with technology. We are dedicated to enhancing the practicality of our products. Founded by a group of young tech enthusiasts, MCHOSE emerged from the desire to create cutting-edge mechanical keyboards and mice, to meet the dynamic lifestyles of the youth. We are driven by innovation, quality craftsmanship, and a commitment to providing an extraordinary experience to our users. Our market layout spans the globe, with products available in Europe, America, and Southeast Asia. We actively extend our reach through both online and offline channels, constantly refining and upgrading our processes across research and development, production, marketing, and sales. For our consumers in China, we’ve established offline image stores, fostering multidimensional communication links. This initiative aims to provide users with an immersive and up-close experience with our practical digital products and brand services, creating a direct channel for connection and engagement. Official Website: http://www.mchose.store
Dane kontaktowe
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
At first i got the mouse with wheel…
At first i got the mouse with wheel that works depends on her mood, but then i got new mouse (replacement), i do really like this mouse, VXE R1 imo lwk the best mouse depends on price
Friendly and helpful customer service
Friendly and helpful customer service. I have Ace 68 GT and this keyboard is the best on the market. No other can compete to this one. Build quality is outsanding, it is first 16k keyboard, but the sound ! omg the klak Thocky sound is so wonderful to hear. Keyborad is also super fast, switches are like butter fantastic. I highly recommend.
I have obfuscated this review due to Trustpilots ongoing censorship of reviews.
Livraison un peu longue mais sinon ça…
Livraison un peu longue mais sinon ça va, tout est nickel et le colis et super bien emballer. Le service client est exceptionnel !! J'ai acheter un Ace 68 gt.
Mi experiencia al comprar con MCHOSE
Del producto 10/10 yo compre un MCHOSE jet 75 y un K7 V2 ultra y me parecen excelentes productos calidad precio pero el punto malo fue totalmente el servicio de paquetería nacional, pésima atención al cliente, yo cometí el error de no agregar la colonia y lo modifiqué el miércoles 26 agosto y mi paquete llego a Monclova el martes 25 me apareció en reparto y no fue entregado en todo el transcurso del día e comuniqué al contacto que me proporcionaron y ni si quiera servía y al día siguiente mande correo y me comentaron el problema de la colonia y se modificó ese mismo día y el 27 agosto la paquetería nacional me confirmó que estaba correcto y me reprogramo entrega y ese mismo 27 agosto me salió als 11 am en reparto no llego nadie en todo el día y el 28 agosto mandé correo no me contestaron nunca y el paquete me llegó hasta el domingo 30 agosto pero basicamente yo no tenía certeza de nada ya que ni si quisiera me contestaban. Así que le atribuyó 100% mi inconformidad de la compra totalmente al servicio de paquetería nacional y claro que también un % lo lleva el remitente ya que ellos brindan ese servicio de paquetería. Y si la pase mal ya que estuve esperando el paquete casi 4 semanas!
Great brand i bought from there a…
Great brand i bought from there a keyboard ace60 pro it was pretty cheap and i had problems at the beginning but i contacted the support and support sended the new keyboard and it work. They have great customer support, pretty cheap
The mouse is great
The mouse is great, but I do have a few points I want to point out.
- Grip Stickers: Only two of them; I have no idea where to stick them. Maybe a small picture to help will go a long way
- Software Mchose HUB: Looks clean but is awfully slow and sometimes needs to reload a bunch of times to finally get it to work. There was also no instruction for the HUB app or website; I just googled it. Maybe referencing it on a piece of paper in the packaging would be great.
- In the DPI settings, I would love to change the colors for each DPI. Right now you can't change the colors, and it's a set rotation with red, blue, green, etc. I would like to change my main DPI to my favorite color.
Other than those things, I am very happy and satisfied with the mouse. 60€ was a bit pricey, so finding some way to lower the price would make this mouse even more popular.
nice and quick customer service
Excellent Customer Service
We had trouble getting our package due to the courier. The customer service team was excellent to deal with! Very responsive to my emails. So far my son likes his keyboard that we ordered.
2nd Time Buying, Will Buy Again
This is my second time buying a keyboard and mouse from this company and first of all I want to say their customer service is amazing. I had an issue where my order was delivered to the incorrect address to no fault of mchose. But when I reached out to customer service I received a reply within hours and they coordinated with me to make sure I got my package. Their quality is amazing, especially given the reasonable price point. And the products are well made and impeccably packaged. If I could give them more stars I would. They really go above and beyond.
Gorgeous keyboards!
Got the mchose ace 68 turbo from them about 5 months ago and not once had an issue with it! Gorgeous keyboard in pink! At first I was worried that I was never gonna get my package because it seemed like it was delayed or something. Was stuck at the airport for a while but luckily everything went through well and got my keyboard after 2 weeks of waiting for it (not patiently of course haha)
Very helpful customer support and fast…
Very helpful customer support and fast reply to emails.
Order came on time
Order came on time. The keyboard and mouse work perfectly and I love them. I would buy from this store again.
Trato excelente
Trato excelente. El teclado llegó rápido y en perfecto estado.
Very impressed with this company
Very impressed with this company! I have 3 items now. First was the UT98 keyboard which is just a dream to type and game on. Very good quality, 2nd was a L7 Ultra+ mouse, which doesn't feel real! It's so light and quick, again, excellent quality. And lastly my razor headset died so I figured I'd get an mchose, so I bought the V9 Turbos, which are hands down the best I've used so far. It's loud as **** (I can't go to 100%!) and a number of pro player presets an equaliser to do your own and really nice app behind it that works flawlessly. Very impressive mchose!
Excelente atención
Excelente atención, buena marca de mouse, la mejor, me solucionaron el problema que tuve y fue rápido
They are helping system is so good
They are helping system is so good. They take care of the customers after selling the products. Thank you Mchose
I really wanted to like this company
I really wanted to like this company, there seemed so much promise but alas they drop the ball themselves. While the product is amazing when everything works, the company itself is not good. They cut corners by using budget couriers, so for your expensive shipping costs your parcel will constantly get delayed, and may not arrive at all. MCHOSE if I can give you one piece of advice, do not ship with that terrible yunexpress service. International buyers, if you really must buy this mouse find it at a local PC store, don't give your money directly mchose. If you buy it from a brick and mortar store should you have any warranty issues, they can go into bat for you and you won't get a huge delay in receiving your mouse.
The product itself, bloody brilliant. The choices of this company, very very much not brilliant.
Either don't buy, or buy it local and support your ma and pa PC stores
Terrible company that don’t stand by…
Terrible company that don’t stand by their product to offer warranty within 1 year. I got my mouse for 7 months and battery stopped charging. They do not issue warranty. DO NOT BUY FROM THEM!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.