I used the product for 3 months and it appears to may be working. But I just can’t afford it so I notified them I was canceling my subscription. They responded immediately and were VERY nice and helpf... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been using the serum products for 2 months now and I'm happy to say that my scalp and hair has definitely seen improvement. It has more bounce and looks healthier for certain. I am hopeful th... Zobacz więcej
Reakcja na opinię
You responded within 24 hours with understanding and did not try to sell me anything. This is great customer service. The product has been easy to use and I had noticeable results within a month. I've... Zobacz więcej
I'm extremely frustrated with this company. I've requested repeatedly they cancel my subscription which they say they don't show any that are active. Then I get another charge on my credit card. I ha... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
KilgourMD is a dermatologist-founded scalp health and hair growth brand backed by clinical science and real patient results. Created by board-certified dermatologist Dr. James Kilgour, our formulations are designed to deliver visible improvement with fewer side effects. We focus on restoring scalp balance for stronger, thicker, healthier-looking hair—rooted in medical expertise and uncompromising quality.
Dane kontaktowe
300 Delaware Ave Ste 210, 109801, Wilmington, Stany Zjednoczone
- (844) 889-5348
- hello@kilgourmd.com
- kilgourmd.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick response from customer service.
Quick response from customer service.. That was just in response to a progress check-in, so I feel confident that any issues or problems would be quickly addressed and answered.
Great response time!
You responded within 24 hours with understanding and did not try to sell me anything. This is great customer service. The product has been easy to use and I had noticeable results within a month. I've recommended you several times!
Product shipment
I emailed my problem to the company. The response was quick and very helpful. The company appears to be very attentive to their customers needs .
Quick and helpful response
I used the product for 3 months. Great Customer Service
I used the product for 3 months and it appears to may be working. But I just can’t afford it so I notified them I was canceling my subscription. They responded immediately and were VERY nice and helpful. I really appreciated their great response. Good Company!! Will use again when I have funds!
I appreciated the response time and the…
I appreciated the response time and the information provided answered my questions.
They stand behind their products and…
They stand behind their products and guarantees
I had a question upon receiving my…
I had a question upon receiving my order and it was answered in a timely manner.I hope the product works for me.I just received it and am using it as directed.
My experience with Kilgour MD was…
My experience with Kilgour MD was satisfactory. The product itself unfortunately had an intolerable odor 😢
I hated wasting my $$ but I had to throw it away.
Great customer service
The customer service team always replies immediately and takes care of the issue. A+
Good customer service
The shampoo yellowed my silver after a couple weeks of use. Though the written return policy for the shampoo/conditioner is no refunds, I emailed and asked for a refund and they did quickly refund my purchase.
Odpowiedź od KilgourMD
The serums are working!
I have been using the serum products for 2 months now and I'm happy to say that my scalp and hair has definitely seen improvement. It has more bounce and looks healthier for certain. I am hopeful that I will grow new hair resulting in more volume; it appears that I will based on this early review. I held off on buying for months because I was afraid of the product being a scam and then having difficulty to get out of autopay. I'm so glad I took a chance.
Odpowiedź od KilgourMD
Incredible team at Kilgour!
Incredible team at Kilgour! Not only did they answer my email promptly, but were so professional, nowadays is hard to find authentic customer service, everything is a hassle. But I am so so happy, it makes me trust this company and their products even more. Thank you so much:)
Odpowiedź od KilgourMD
Email to Cust Srv
Sent email to Cust Srv & Christine quickly responded! It was not an automated response, but an actual person (I think) that replied and very professional and personable. What difference that little step of human interaction made! The shampoo is excellent and I wished to express my thoughts and appreciation to them. And once again, tremendous appreciation to Team Kilgour MS, for service.
Odpowiedź od KilgourMD
It was hard to unsubscribe then you…
It was hard to unsubscribe then you have to watch a video where they offer you more of a discount, I get it they don’t want to lose money, but I was very frustrated with the process,it’s very expensive,, who ever was contacting me was very nice. But frustrating.
Odpowiedź od KilgourMD
I was using your serum since April…
I was using your serum since April consistent and had no luck with my thin hair. When I noted it your staff they offered no advice and just canceled my order. It seemed they didn’t care or offer any assistance.
Odpowiedź od KilgourMD
Fantastic customer support
The product did not really work for me but the customer service was fantastic!! I heard back from them immediately, they responded to my request without trying to talk me into staying (which I really appreciate) and I would recommend this product just because of Kilgour’s genuine response of wanting what is best for their customers - thank you!
Odpowiedź od KilgourMD
Doświadczenie Trustpilot
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